#3.2 How to conduct effective research with Erika Hall

Join Millani and Erika Hall as they return with part two on User Research! With decades at the helm of Mule Design Studio and two books under her name (“Conversational Design” and “Just Enough Research”), Erika provides us with her take on how to develop a sensible yet robust research practice that will keep your audience’s realities front and centre in your organization’s vision.