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Unlocking the Power of Mentorship: Creating a Fulfilling Work Environment in Food Service | Jeff Jamieson
Turning the Table07/21/23 • 54 min
Does this sound familiar?
You've been told to offer higher salaries or bonuses to improve employee retention, but it's not working. The pain of losing valuable team members and struggling to create a satisfying work environment is real.
In this episode, we'll explore a more effective approach - the power of mentorship in fostering loyalty and a fulfilling workplace.
Our special guest is Jeff Jamieson of Hangry Panda Hospitality in Calgary, Canada.
He's a passionate trailblazer in the hospitality industry, with deep roots that started at the age of 16 in Regina, Saskatchewan.
Now an industry veteran, Jeff has accumulated vast experience through various roles, eventually leading to him co-owning award-winning restaurant ventures. From humble beginnings as a dishwasher, Jeff's commitment to creating memorable dining experiences, and his emphasis on teamwork and integrity, can be attributed to insights from his mentors.
These values, combined with his remarkable entrepreneurial journey, make Jeff an excellent resource for those eager to harness the power of mentorship and create a fulfilling work environment.
Your Key Takeaways Will Be:
● Decipher the influential value of mentors in forging a successful hospitality environment.
● Break down the essence of enduring flexibility and resilience amidst obstacles.
● Comprehend the importance of employee mentoring and guidance in forging a gratifying work atmosphere.
● Acknowledge Gen Z's emphasis on work-life balance and the quest for job fulfillment.
● Unravel the significance of teamwork and independence in facilitating employee enhancement and business supervision.
To check out this episode in detail, including links to all of our research, resources we spoke about on the show, and more, click here.
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Key Moments in the Conversation:
(00:00:02) - The Importance of Mentors
(00:02:19) - Celebrating Mentors
(00:06:00) -Jeff Jameson's Journey
(00:09:59) - Growth and Opportunities
(00:10:59) - The Resilience of Calgary Operators
(00:15:51) - The Intimacy of a Small Bar
(00:16:18) - Christmas Pop-Up Magic
(00:18:01) - The Importance of Mentors
(00:21:39) - Creating a Supportive Work Environment
(00:25:19) - Work-Friendship Balance
(00:32:32) - Good Retention in the Business
(00:33:38) - Mentorship and Finding Meaning
(00:35:43) - Gen Z's Impact on the Restaurant Industry
(00:38:10) - Shift in Perspective on Gen Z
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Explicit content warning
07/21/23 • 54 min
Turning the Table - Unlocking the Power of Mentorship: Creating a Fulfilling Work Environment in Food Service | Jeff Jamieson
Transcript
Jim I was just sitting here thinking about my journey as a hospitality professional and how I would not be here if it wasn't for several folks who saw my greatness before I did, before I even knew that like that was possible, that someone actually believed in me so much that they would. In, in a couple of cases, stake their jobs on it, which is scary because very often what happened to me is they would come back and say, well, you're not gonna be
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