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Treat Your Business

Treat Your Business

Katie Bell

This podcast is for health and wellness business owners that want and need to give their business the treatment plan it deserves and needs. So that you can create more time back in your lives to give you the income you deserve and work hard for and to create more freedom and flexibility in your lives to enjoy the things you love to do. Whether you are a physiotherapist and osteopath, a sports therapist or maybe a Pilates studio owner, I'm Katie Bell, and I'm determined to share with you bite-sized episodes full of tried and tested tips from my own real experience of growing a successful physiotherapy and wellness clinic and from working with many businesses to do the same. So if you're tuning in and feel like you're on a hamster wheel of patients admin, life constantly juggling working and being with the family, and feel like you're doing a rubbish job at both not making the income you thought you would by running a business and generally feeling overwhelmed with everything that you have to do, then keep listening.
Treat Your Business is sponsored by HMDG

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Top 10 Treat Your Business Episodes

Goodpods has curated a list of the 10 best Treat Your Business episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Treat Your Business for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Treat Your Business episode by adding your comments to the episode page.

Treat Your Business - 103 Why imposter syndrome is holding you back and why it nearly stopped Katie too.

103 Why imposter syndrome is holding you back and why it nearly stopped Katie too.

Treat Your Business

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11/13/24 • 33 min

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Hi there, and welcome to this week’s episode of Treat Your Business! I’m Katie, and today, we’re diving into one of the most universal but often unspoken challenges among high achievers—imposter syndrome. It’s that inner voice that makes us doubt our accomplishments, no matter how much we’ve achieved. If you’ve ever questioned your worth, felt like you don’t deserve success, or found yourself caught in cycles of perfectionism or self-doubt, this episode is for you.

Episode Summary:

In this episode, we explore the roots and realities of imposter syndrome—what it is, why it shows up, and how it holds us back from reaching our full potential in business and life. Katie shares her personal journey with imposter syndrome, recounting moments of self-doubt, overachievement, and the struggle to embrace success fully. She discusses the subconscious behaviours that lead to self-sabotage and shares insights from coaching hundreds of clinic owners who experience similar hurdles. Through stories and practical examples, Katie offers strategies to understand and tackle these inner challenges, encouraging listeners to recognise their own worth, celebrate their achievements, and avoid the perfectionism trap.

Katie also dives into the "7 out of 10" principle, a practical approach for combating procrastination by embracing “good enough” rather than perfection, and the importance of avoiding comparison. We explore specific ways to cultivate a mindset of abundance, embrace our achievements, and surround ourselves with supportive people, like coaches, who can help us overcome imposter syndrome’s effects on our confidence and business growth.

Key Takeaways:

  • Recognise Imposter Syndrome: Understand what it is and why many high achievers experience it.
  • Embrace Imperfection: Aim for a "7 out of 10" rather than perfection to keep moving forward.
  • Celebrate Success: Take time to acknowledge achievements rather than focusing solely on what’s left to do.
  • Avoid Comparison: Unfollow competitors and focus on your unique strengths and value.
  • Surround Yourself with Support: Seek mentors, coaches, and people who uplift and inspire you.
  • Shift from Fear to Abundance: Reframe risk and opportunity to break free from self-doubt and fear of failure.

Thank you for joining me on Treat Your Business! If this episode resonated with you, please consider leaving a review

This podcast episode is sponsored by Jane, Clinical Management Software.

Book a demo and use code THRIVE1MO to get one month free

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 021 The 5 Things I would do Differently If I was Starting Out In Business

021 The 5 Things I would do Differently If I was Starting Out In Business

Treat Your Business

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04/19/23 • 32 min

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Welcome to the Treat Your Business podcast, this week, we are going to be talking about the five things that I would do differently if I was starting out from scratch.
The reason that I've chosen to talk about this is because people often see success and see results as a linear kind of process. That's an upward trajectory and when you're comparing yourself against other people, you can often be mistaken that, "Oh, they've got to where they are and it's been really easy for them", or "they just seemed to have success upon success and growth and growth and growth and look at where they are now."
We all compare ourselves even those people that say, "Well, I don't look at anything", there is always an element of you might see somebody, you might look at somebody's life, and sometimes a part of you just make that immediate comparison.
So I wanted to share, I guess, vulnerability on this podcast and reassure you that success comes from not always just an upward trajectory. You start off, you grow a bit, you've got challenges, it drops off, it grows again, it drops off and it's a little bit like a roller coaster.
So today strap yourself in, come and enjoy the rollercoaster with me as I take a closer look at:

  • Treat Your Business Podcast Introduction.
  • Why success is not just an upward trajectory.
  • When you start a business, it’s a roller coaster.
  • The roller coaster at blackpool pleasure beach.
  • The all-hands on deck approach to business.
  • How do I know this? Because I made the exact same mistakes when I opened my first clinic back in 2015.
  • The importance of getting clear on your “why”.
  • Aligning business values with personal values.
  • The second step is to listen to one person.
  • Comparison is the biggest thief of life.
  • Why you need to be aware of your team’s needs.
  • The six working geniuses by Patrick.
  • The five dysfunctions of a team googler.
  • What is a “galvanizer”? What is a founder?
  • Being one of the top geniuses in the world.
  • Tenacity, enablement and tenacity.
  • The monkey on the shoulder is holding you back.
  • The third tip, ask for help.
  • The fourth tip, upgrade your mindset.
  • Making decisions from a place of abundance.
  • The importance of being inspired by others.
  • You are the average of the five people you spend the most time with.
  • The fifth step. What to do when you’re at the top of your business.
  • Find a group of people who have already achieved what you want to achieve.
  • Upgrading your thermostat.
  • Get clear on your why.
  • Listen to one person and turn off distractions.

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 066 The 5 Ways to Reduce the Churn

066 The 5 Ways to Reduce the Churn

Treat Your Business

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02/28/24 • 13 min

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Hello, and a warm welcome to the Treat Your Business podcast. I'm Katie Bell, your host. If you've been following our February series on boosting business revenue without drowning in marketing, you're in for a treat today. We're diving into actionable strategies to bring retention points closer in your customer journey.

Summary:
In this episode, I unveil the Emotional Cycle of Change, a powerful concept by Kelly and Connor. Understanding your clients' emotional journey is key to reducing churn. From uninformed optimism to the Valley of Despair and eventually reaching informed optimism, each stage demands tailored strategies for client retention.

Key Takeaways:

  1. Recognising Uninformed Optimism: Clients start enthusiastic but uninformed about the challenges ahead.
  2. Navigating Informed Pessimism: The critical point where many consider quitting; address this with proactive support and encouragement.
  3. Conquering the Valley of Despair: The toughest phase; share success stories and testimonials to inspire and uplift.
  4. Celebrating Informed Optimism: Acknowledge progress, set new goals, and elevate your clients from good to exceptional.
  5. Encouraging Continuous Commitment: As clients cycle through success, they'll commit to higher-level goals and remain loyal.

Your business success is our goal. Take a closer look at your customer journey, identify the pivotal churn points, and implement tailored strategies. And, a little favour to ask – share the love by writing a review, and let's help others find their way to success. Until next week, stay tuned for more valuable insights!

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 012 Working Out Your Hourly Rate

012 Working Out Your Hourly Rate

Treat Your Business

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02/15/23 • 29 min

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Welcome to this episode of Treat Your Business podcast, where we are going to start working out your hourly rate.
I created this episode based on a great call that I actually had, this morning, I was going to talk about something completely different, and I thought now I'm going to talk about this because it's really relevant right now in our industry with the economic challenges that we're going through.
We are surrounded by reasons and evidence that suggests our hourly rate should be low, and I'll give you an example of this "The NHS provides a service on a lot of our services for free", people think that they they can go and get what we provide for free in a service. So we've got that in the back of our mind.
So to explore this further, in todays episode I'll be covering:

  • Why you need to start working out your hourly rate.
  • We work with insurance companies who think we are worth 35 pounds.
  • When I first launched my business eight and a half years ago, I made the decision that I was going to run a business.
  • An example from a physiotherapist who is overcharging her patients.
  • Why you need to know your hourly worth -.
  • The importance of understanding your hourly wage.
  • The opposite ends of the spectrum are easy to know, the middle value is harder.

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 011 Becoming the Untouchable Expert

011 Becoming the Untouchable Expert

Treat Your Business

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02/08/23 • 25 min

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Welcome to Episode 10, which is all about becoming the untouchable expert.
Now if you have listened to the previous episodes, we have dug into the WHY so the first foundation that we teach in our in our method, the flywheel method is really digging into the why:

  • Why are we running this business?
  • Why don't we just go and get a normal job?

The second foundation that we teach is all about the WHO:

  • Who is it that we really want to work with?
  • How can we become this untouchable expert?
  • How can we create the demand for our services by being the supply but only but stand out from everybody else because I'm sure anybody listen to this he was a physio and osteopathic chiropractor, a Pilates instructor.

In today's episode I'll be covering:

  • How to become the untouchable expert.
  • Why most people don’t know what they need to do to solve the problem they’ve got.
  • The fastest way to sell people what they think they need is to sell them what you think they want.
  • You get to decide who you want to work with -.
  • The supply and demand curve and how to use it to solve your problems.
  • What makes you different in the coaching world?
  • Pilates as a pay-as-you-go model.
  • Pilates isn’t going to solve your back problem, but it will solve your posture.
  • When we figure out a unique way of working with our clients, you are in the driver’s seat.

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 073 The 5 best and worst things you can do as a leader

073 The 5 best and worst things you can do as a leader

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04/17/24 • 22 min

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Hello, and welcome back to the Treat Your Business podcast with me, Katie Bell. In this episode, we're diving deep into the essential aspects of keeping great people in your team. As a leader, it's not just about hiring; it's about nurturing and empowering your team to thrive. Join me as we explore the five key strategies that can transform your leadership and create a world-class team that drives consistent, sustainable success. So, are you ready to elevate your leadership game? Let's dive in!

Summary and Key Takeaways:

  1. Clear Plan and Vision: A lack of a clear plan and vision is detrimental to your team's success. As a leader, it's your responsibility to articulate a strategic vision that guides your team towards common goals and objectives.
  2. Empowerment and Delegation: Micromanagement stifles creativity and hampers productivity. Empower your team members by delegating tasks according to their strengths and expertise, and trust them to take ownership of their work.
  3. Authentic Leadership: Lead by example and foster a culture of transparency, authenticity, and ethical decision-making. Your behaviour sets the tone for the entire organisation, so demonstrate the values and behaviours you expect from your team.
  4. Effective Communication: Poor communication breeds confusion and undermines productivity. Establish clear channels of communication and encourage open feedback within your team. Prioritise continuous improvement and growth through constructive feedback.
  5. Recognition and Reward: Recognize and reward your employees for their contributions, fostering a culture of appreciation and motivation. Fair compensation and opportunities for growth are essential for employee engagement and retention.

By focusing on these key areas of leadership development, you can cultivate a positive and productive work environment, driving success and inspiring your team to achieve their full potential.

Don't forget to check out our free Business Health Check tool, designed to assess your business across key areas and provide tailored feedback for improvement. Take the first step towards unlocking your business's full potential today!

Thank you for listening to the Treat Your Business podcast! Remember, the journey to success is ongoing, and I'm here to support you every step of the way. Reach out to me to continue this conversation and explore how we can unlock your business's full potential. Together, let's thrive!

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - BONUS Your invitation is waiting here.....

BONUS Your invitation is waiting here.....

Treat Your Business

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07/05/24 • 10 min

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In this episode, I unveil the Clinic Growth Live event, designed specifically for physios, osteopaths, sports therapists, and massage therapists who are ready to transform their clinics and lives. Are you feeling exhausted from pouring your heart into your clinic with little to show for it? Do you struggle with ineffective marketing and feel like the lowest-paid employee in your business? If so, this episode is for you.

We delve into the details of Clinic Growth Live, a one-day event in Coventry at the Hilton, aimed at helping you discover how to run your clinic more efficiently, reclaim your time, and significantly increase your income. This event is a game-changer, providing you with the tools and strategies you need to elevate your clinic and personal well-being.

Key Takeaways:

  1. Exclusive Access and Early Bird Prices: Register for the early bird waitlist to get exclusive access to discounted ticket prices. Tickets go on sale on 15th July, and there are only 200 places available, with 100 discounted tickets.
  2. Transform Your Clinic: Learn how to consistently earn £4,000 or more each month while working fewer hours. This event will teach you reliable marketing strategies that generate predictable inquiries and bookings.
  3. Build a Great Team: Understand the importance of building a supportive and efficient team that helps drive your business forward.
  4. Industry First Event: This is a BCPD (Business Continuing Personal Development) event where you earn CPD credits while learning valuable business strategies.
  5. Personal Growth and Networking: Meet fellow clinic owners, exchange ideas, and grow together as a community. This event is not just about learning but also about creating meaningful connections.
  6. Hands-Off Marketing: Discover marketing techniques that work for you, reducing the stress and time spent on bringing in clients.
  7. Reclaim Your Time: Learn how to balance your professional and personal life better, ensuring you have time for the things and people you love.
  8. Meet the Experts: Engage with industry leaders, sponsors, and partners who will be exhibiting at the event, providing additional resources and support.
  9. Get Immediate Tools: By joining the waitlist, you’ll receive a time-poor clinic owner calculator, a powerful tool to help you win back your time even before the event.
  10. Up-Level Your Self-Worth: This event is designed to boost your confidence, clarity, and self-belief, helping you recognise your true value in the industry.

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 104 How to lead when you feel like giving up

104 How to lead when you feel like giving up

Treat Your Business

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11/20/24 • 22 min

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Hello and welcome back to the Treat Your Business Podcast! Today I want to have a really honest chat with you. Let’s face it, running a clinic can be incredibly tough. It’s not all rainbows and pilates classes, is it? There are moments when it feels like everything is just too much.

In this episode, I’m sharing personal stories, some practical strategies, and a few hard truths about what it really takes to lead when you feel like giving up. If you’re feeling overwhelmed, burnt out, or just plain fed up, this one’s for you.

So, make yourself a brew, take a deep breath, and let’s dive in.

What’s Covered in This Episode?

  • You’re Not Alone
    Every clinic owner I know has hit that wall at some point. I’ve been there myself. Whether it’s demanding clients, team challenges, or financial pressures, those moments of “I can’t do this anymore” are more common than you think. It’s okay to feel this way.
  • Reality Check on Leadership
    Let’s talk about what it really means to be a leader. It’s emotional, messy, and sometimes downright exhausting. But here’s the thing: your feelings don’t define your ability to lead. It’s what you do next that matters.
  • Actionable Strategies
    I share the exact steps I’ve taken (and still take) when everything feels like it’s falling apart:
    • Pause and Brain Dump: Get everything out of your head and onto paper. You can’t tackle the overwhelm until you know what’s actually causing it.
    • Break the Isolation: Talk to someone who gets it—a mentor, a trusted friend, or even a business group. Leaning on others isn’t a weakness; it’s a strength.
    • Focus on Small Wins: Start each day by celebrating three small victories. Progress happens one step at a time, even if it feels slow.
    • Reconnect with Your Why: Remind yourself why you started your clinic. Read your reviews and remember the impact you’re having on people’s lives.
    • Let Go of What No Longer Serves You: Whether it’s outdated services, inefficient systems, or even toxic team members, sometimes you’ve got to make tough decisions to move forward.

Key Takeaways

  1. Leadership isn’t about doing it all. It’s about doing what matters most.
  2. Feeling overwhelmed doesn’t mean you’re failing; it means you care.
  3. Progress is built one small step at a time, so focus on the next brick in your wall.
  4. You’re not alone. Whether it’s reaching out to your team, a community, or your business coach, support is there if you ask for it.
  5. Tough times don’t last, but tough leaders do.

If today’s episode resonated with you, I’d love to hear from you. Drop me a message on social media or send me an email. And

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 100 Episodes of Success The Hightlights - Celebrating Growth, Insights, and Your Support!

100 Episodes of Success The Hightlights - Celebrating Growth, Insights, and Your Support!

Treat Your Business

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10/23/24 • 19 min

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Welcome to the 100th episode of the Treat Your Business podcast! It’s an incredible milestone, and I couldn’t have done it without you, my amazing listeners. Over the past two years, we’ve shared expert advice, inspiring stories, and had fantastic guest speakers to help grow your clinics and businesses.

In this special episode, we’re revisiting the best moments from our journey. Sit back, relax, and enjoy the highlights that have shaped this podcast. Plus, I’m announcing a special competition just for you!

Episode Highlights:

  • Celebrating 100 Episodes: Reflecting on our journey, sharing favourite moments, and expressing gratitude to listeners.
  • Unique Value Proposition: Connecting with clients who believe in your mission. We revisit why understanding your 'why' sets you apart.
  • Recession-Proof Your Business: Recap of our bonus episode on how to build resilience in your clinic during tough times.
  • The Be-Do-Have Principle: Revisiting this mindset strategy for achieving success by focusing on who you need to be, not just what you need to have.
  • Marketing & Client Connection: Effective marketing is about building real relationships. We review key strategies to connect authentically.
  • Budgeting & Financial Health: Recap of essential tips on managing finances, with a teaser for an upcoming episode featuring Annette from Profit First Accounting.
  • Client Re-Engagement: The value of nurturing client relationships beyond the first appointment and how it boosts your business.
  • Special Competition Announcement: To celebrate this milestone, I’m running a competition! Leave a review or tag me on social media to enter for a chance to win a one-on-one clarity session.
  • Consistency is Key: Reflecting on how consistency and visibility have been central to growing a successful business. No shortcuts—just showing up every day.

Listener Competition: Leave a review or tag me on Instagram/Facebook, and you’ll be entered to win a one-on-one clarity session. I’ll announce the winner in Episode 101, so join in!

If you’ve enjoyed the podcast, please leave a review! Your support means everything and helps us reach more people who need these insights. Don’t forget to enter the competition by tagging me on social media!

Thank You: Thank you to each of you for your continued support. Here’s to the next 100 episodes!

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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Treat Your Business - 037 Healthcare Professionals Governance - A Must-Know Guide with Sarah Tribe

037 Healthcare Professionals Governance - A Must-Know Guide with Sarah Tribe

Treat Your Business

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08/09/23 • 33 min

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Welcome back, to another exciting episode of the "Treat Your Business Podcast" with your host Katie Bell. Today, Katie is joined in the studio by special guest, Sarah Tribe, Co-Founder of Healthcare Professionals Governance (HCPG). Sarah is here to shed light on the crucial topic of informed consent. If you're a healthcare professional or clinic owner, this episode is a must-listen as we explore the ins and outs of informed consent and its profound impact on your business and patients.
Meet Sarah Tribe and HCPG:
Sarah Tribe is a founding member of HCPG, a company dedicated to helping healthcare professionals navigate the complexities of governance and policies in their businesses. With a background as a physiotherapist and experience in running a care home, Sarah brings valuable insights into the importance of informed consent in healthcare practice.
The Misconception Around Informed Consent:
One of the major misconceptions that Sarah addresses is the belief that obtaining written consent at the first assessment is enough. She clarifies that simply signing a generic form does not constitute informed consent. To truly ensure patients are well-informed and protected, healthcare providers need to have a comprehensive informed consent policy and patient information leaflet.
Understanding the Montgomery Standard:
Sarah highlights the shift from the Bolam standard to the Montgomery standard in healthcare. Under the Montgomery standard, practitioners are required to disclose all potential risks and benefits to patients, allowing them to make an informed decision about their treatment. This can be time-consuming but is an essential aspect of providing transparent and responsible care.
The Importance of Documentation:
Having a policy and patient information leaflet is only one part of the equation. Healthcare professionals must also document all interactions with patients regarding informed consent. Sarah recommends providing patients with a detailed risks and benefits sheet for each treatment modality, ensuring they are fully aware of what to expect.
Informed Consent for Minors and Individuals with Fluctuating Capacity:
Sarah delves into the complexities of obtaining informed consent for minors and individuals with fluctuating capacity. It's essential to understand the three-stage test for mental capacity and work diligently to ensure individuals can make an informed decision about their care. In cases where patients lack capacity, seeking consent from appropriate legal representatives is vital.
Building a Solid Portfolio of Evidence:
By adhering to the principles of informed consent and maintaining a strong portfolio of evidence, healthcare practitioners can protect their businesses and patients alike. Sarah encour

Resources:

This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.

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FAQ

How many episodes does Treat Your Business have?

Treat Your Business currently has 109 episodes available.

What topics does Treat Your Business cover?

The podcast is about Health & Fitness, Alternative Health, Fitness, Podcasts and Health And Wellness.

What is the most popular episode on Treat Your Business?

The episode title '071 How do you know WHEN and WHO to hire next?' is the most popular.

What is the average episode length on Treat Your Business?

The average episode length on Treat Your Business is 26 minutes.

How often are episodes of Treat Your Business released?

Episodes of Treat Your Business are typically released every 7 days.

When was the first episode of Treat Your Business?

The first episode of Treat Your Business was released on Dec 28, 2022.

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