Fraud Trends Within FinTech

07/14/21 • 19 min

Digitisation — the fundamental pillar of FinTech — has become more critical to businesses since the onset of COVID-19. This is evidenced by the rise in demand for online finance, and evolution of consumer-facing platforms and services — all set against a background where consumer fraud is now mainstream news.

Our experts will explore the changing fraud landscape and its knock-on effect on consumer trust and CX across generations, and how FinTechs are likely to adapt to shifting consumer preferences — and new and fierce competitors — to maintain their innovative edge.

Our expert guests are:

Steve Wishart, Head of FinTech, TransUnion UK
Josh Gunnel, Head of Fraud Pre-Sales, TransUnion UK

**This episode references one of the reports available to download now from our website:
**TransUnion sponsored The Economist Intelligence Unit to conduct a global survey of 1,610 executives — delving into their mindsets and perceptions around fraud, security and commerce trends in the digital domain.

New Dimensions of Change: Building Trust in a Digital Consumer Landscape report, created by The Economist Intelligence Unit and sponsored by TransUnion, is available to download now on our website: https://solutions.transunion.co.uk/digitalconsumertrust/

Our expert guests are:

Steve Wishart, Head of FinTech, TransUnion UK
Josh Gunnel, Head of Fraud Pre-Sales, TransUnion UK

Next Episode

Women @ TU Takeover – Supporting Women for Success

As a business we seek to empower, support and inspire women both across our organisation and within our wider communities.

Women @ TU is a global network group, open to all TransUnion employees passionate about promoting women’s growth. It spans networking, education, personal development, social impact, mentoring and supporting working parents, and creates an opportunity for women to come together to effect positive change.

For this episode we're excited to hand over the mic to our Women @ TU team who help to deliver that message. Hosted by Louise North, Senior Account Director for TransUnion, founding member and external community chair for Women @ TU, Louise is joined by a panel of successful and passionate women from HSBC, Google and TransUnion.

The panel share their own career experiences and challenges to date, talking through topics such as navigating a traditionally male-dominated environment; supporting women in their careers, and the impact that balancing a family alongside a career can have on progression.

Our guests on this episode are: