Transcending Home Care
Transcend Strategy Group, Tony Kudner
Transcending Home Care is your source for ideas, insights, advice and implications surrounding the ever-changing landscape of providing professional care wherever patients call home. Transcend Chief Strategy Officer Tony Kudner hosts interesting conversations on current trends with a goal of delivering valuable insights to our listeners. We hope these conversations help you succeed in the ever-changing landscape of home care and senior care. For more than 20 years, Transcend has helped providers build their operations and brands to increase referrals, admissions, staff retention and performance scores.
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Top 10 Transcending Home Care Episodes
Goodpods has curated a list of the 10 best Transcending Home Care episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Transcending Home Care for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Transcending Home Care episode by adding your comments to the episode page.
Growing a Smart Continuum of Care
Transcending Home Care
05/15/23 • 19 min
Most healthcare providers – especially providers of care at patients’ homes – started their organizations offering one particular service line. Whether that original service was home health, hospice, private duty nursing or something else, many organizations felt the need to expand their services and engage with patients for more needs over longer periods of time.
When these organizations added even one more service, they often began to talk about their “continuum of care.” But how expansive should a continuum be? How can agencies know what service lines to add and when to make the expansions? How do you make margins on new service lines? And what about staffing when it’s challenging enough to keep current positions filled?
In this podcast episode, Rhonda Sanders, chief mission access officer of Empath Health, joins host Stan Massey to share details of how her organization has built a very robust continuum of care that engages patients and families at different stages of life. Empath Health offers 10 service lines – and growing – including a sexual health program for adults of all ages. Rhonda and Stan discuss Empath’s business strategies for adding services, keeping up with staffing demands, the use of telehealth, appealing to managed care plans, different reimbursement models and more.
Rhonda Sanders joined Empath Health in November 2021. Rhonda plays an integral part in helping Empath Health continue to evolve as a customer-driven organization and is responsible for driving growth and enabling access among consumers, payers and referral sources for each of the organization’s services lines as well as overseeing the agency’s managed care strategies. A seasoned executive in healthcare operations, business development and sales, Rhonda has succeeded in leading growth strategies for home-based healthcare providers serving large, multi-state regions. Most recently, Rhonda served as vice president of business development for Amedisys Home Health, Central Region, in Lubbock, Texas. She also served as area vice president of sales/operations for Kindred at Home in Texas, New Mexico, Colorado and Oklahoma.
The Unfolding Impact of Remote Patient Monitoring
Transcending Home Care
05/26/21 • 26 min
It’s no secret that most seniors in America want to maintain their independence for as long as possible. In fact, according to the Disabled Living Foundation, the majority of seniors say they fear losing their independence more than they fear death.
For many, a main hallmark of independence is being able to age in place. A survey by AARP revealed that 90% of Americans age 65 and over want to stay in their home and 80% believe their current residence is where they will live until they die.
Other statistics show 27% of seniors currently live alone – and that number is projected to keep growing as Baby Boomers age. So, a crucial key to empowering seniors to maintain their independence, especially if they live alone, is the use of technology to monitor their health and well-being.
Ryan Herd – founder of Caregiver Smart Solutions and CEO of 1 Sound Choice (a company specializing in smart home automation) – joins host Stan Massey of Transcend Strategy Group in this engaging discussion on remote monitoring technology and its increasingly important role in caregiving.
Whether you’re a professional provider of home-based care or a concerned family member wanting to keep tabs on a senior loved one, existing and emerging technologies are making remote monitoring easier and more effective. Ryan and Stan cover a variety of significant factors for remote monitoring, including fall detection, looking for changes in living habits, tracking clinical vital signs and much more.
With 30 years of experience in smart home technology, Ryan consults with the home building and healthcare industries and is a sought-after speaker. Because of his expertise, he was selected by the National Kitchen & Bath Association to be a 2019 NKBA Insider to assist in educating its members about the importance of collaboration between technology integrators and the design community.
Ryan offers unique insight into smart home technology, the Internet of Things (IoT), and the significance of technology in the home today. He also is the author of “Join the Smart Home Revolution,” Amazon’s #1 best-selling smart home book.
Is the Healthcare System Ready for Hospital-at-Home?
Transcending Home Care
04/05/21 • 26 min
COVID-19 magnified the need and desire for patients to stay out of hospitals if possible. A national survey conducted by Transcend Strategy Group revealed that more than 60% of family caregivers had greater confidence in the quality of care provided at home during the pandemic versus care in a facility. Plus, the repeating surges in COVID cases across the country pushed many hospitals to the brink – and sometimes beyond – when it came to inpatient beds available.
Cooper Linton – associate VP of Duke HomeCare & Hospice – is at the forefront of helping a major healthcare system rethink how certain patients can receive care at home instead of in a hospital. In this discussion with host Stan Massey of Transcend Strategy Group, Cooper discusses the pioneering efforts of Duke University Healthcare System in starting a COVID Care-at-Home program and examining the option of starting a Hospital-at-Home program.
The conversation covers a variety of issues related to these programs, including patient criteria to identify candidates for home care, the different demands on providers for managing higher acuity patients at home, and the growing imperative for remote patient monitoring and other technologies to enable the efficiencies necessary for a larger home patient census.
Cooper has deep expertise in managing home-based and community-based care. Before taking his current role at Duke HomeCare & Hospice in 2018, he was VP of marketing and business development at Transitions LifeCare (founded as Hospice of Wake County) for 13 years. His career also includes experience with home health providers.
In addition, Cooper is co-host of his own podcast “Edge of Aging” – a series that asks, “What if we reimagined how we provide care for older adults and their caregivers?” and explores the possibilities.
Building a Viable Palliative Care Program (Part 1)
Transcending Home Care
03/21/23 • 22 min
Due to the historically weak reimbursement stream from CMS for palliative care, providers often have been conflicted with providing this undeniably helpful service and staying out of the red while doing so.
Some hospice providers started their palliative care service line with the mindset that it would be a “loss leader” – they expected to lose money on the service but hoped to build relationships with patients and families sooner, convert them to their hospice care as early as appropriate, and make up for the loss through stronger hospice census and LOS. For most providers, things didn’t really work out that way.
So how can providers deliver the comfort and quality of palliative care without hurting themselves financially ... and build a program that can be sustainable?
In this podcast episode, Mark Hendrix, president of nTakt, joins host Stan Massey of Transcend Strategy Group to discuss wise approaches to solving the palliative care dilemma. The conversation covers billing practices, the role of telehealth, a smart foundational model to build a strong palliative care program, the future of reimbursement and much more.
Mark Hendrix has over 35 years of experience in process improvement and business turnaround. He is trained as a Lean Six Sigma Blackbelt with over 10 years of hands-on experience applying Lean concepts in healthcare settings. Mark also has served as Operations Director for CMMI Palliative Care Grant and has had results published in the Journal of Palliative Medicine.
Home Care Marketing and Risk Tolerance with Kate Proctor
Transcending Home Care
10/14/24 • 27 min
In this episode, Transcend Chief Strategy Officer Tony Kudner sits down with Kate Proctor, executive advisor to the National Alliance for Care at Home and chief strategy officer and general counsel at Omnia Healthcare Group. They talk about risk management for marketing home-based care and hospice, and get the latest on the merger between NAHC and NHPCO.
Leading Change in Home-Based Care
Transcending Home Care
02/26/21 • 23 min
COVID-19 ushered in an overwhelmingly stronger preference for patients to receive care at home rather than in a facility. A national survey by Transcend Strategy Group revealed that 60 percent of family healthcare decision makers are now more confident that quality care can be provided at home versus 33 percent feeling more confident in the quality of care at a facility.
This preference, along with the growing demand for care as the huge demographic of Baby Boomers continues to age, is opening new opportunities and challenges for providers of home-based care.
In response, Bill Dombi – Doctor of Law and President of the National Association for Home Care & Hospice (NAHC) – has said that providers of home-based care must demonstrate “a willingness to not only embrace change, but to lead it.”
Through this important discussion with host Stan Massey of Transcend, Bill offers his insights to three key areas of necessary change: 1) Widening the understanding of what home-based care can provide; 2) The role of technology and other innovations in meeting the demands of home-based care; and 3) Developing a bigger and better workforce to handle the growing volume of home-based patients.
Bill has served at NAHC for more than 30 years, including his role as president since 2017. He also serves as executive director for the Home Care & Hospice Financial Managers Association. Bill specializes in legal, legislative and regulatory advocacy on behalf of patients and providers of home health, private duty home care and hospice care.
With nearly 40 years of experience in healthcare law and policy, Bill has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975.
Should nonclinical home care be serving a bigger role?
Transcending Home Care
01/28/21 • 23 min
When most people think of “home care” or “home health,” they think of clinical or skilled therapy services at home. However, as the “Silver Tsunami” of Baby Boomers continue to age, there’s an exponential need for nonclinical home care. By helping with activities of daily living, providing personal monitoring and supervision, serving as a companion, running errands and much more, nonclinical caregivers help seniors age in place with greater independence.
Jeff Salter – founder and CEO of Caring Senior Service – has been leading his company for 30 years to meet these needs. In this discussion with host Stan Massey of Transcend Strategy Group, Jeff delves into the lack of awareness and understanding about the availability of nonclinical home care, as well as key opportunities and challenges of this important service.
The conversation covers the details of the crucial role nonclinical home care serves. Jeff and Stan also talk about the gaps custodial care can help fill in partnership with clinical providers, the current lack of reimbursement or tax breaks for nonclinical care at home, the impact technology will have on home care innovations, and the career opportunities for home caregivers – including workers being displaced by technology in retail and food service.
Jeff began his career in home health and quickly saw a glaring need for greater custodial home care. He started Caring Senior Service in 1991, launching the company in Odessa, Texas. After expanding across the state for 12 years, the company began offering franchises in 2003 and today has 45 locations in 20 states.
To celebrate Caring Senior Service’s 30th anniversary – and to bring national attention to the outstanding needs in senior care – Jeff is embarking on a 9,000-mile electric bike journey starting April 1, 2021 (no foolin’!). He will ride to each of his franchise’s 45 locations and begin a dialogue with each community on how they can join him to Close the Gap in Senior Care.
Can we build hospice for true equality of care?
Transcending Home Care
11/02/20 • 27 min
Whatever your opinion of the BLM movement, it has thrust the topic of true equality into a searing national spotlight – and has prompted many of us to reflect more deeply on the issue.
In addition to risk factors regarding COVID-19 and minority populations, equality considerations have sparked renewed discussions on glaring disparities in healthcare across key demographics. Hospice and palliative care professionals have recognized for decades that minority populations greatly underutilize their valuable services. Recent Medicare data shows that of their members who died on hospice care, only 37.1% of African Americans received the service, 38.8% of Hispanic/Latino descent and 34.5% of Asian descent (compared to 51.2% of Caucasians).
In this special podcast episode, Ronit Elk, PhD – Professor in the School of Medicine, Division of Geriatrics, Gerontology and Palliative Care at University of Alabama-Birmingham (UAB) – talks with host Stan Massey about an important research project and pilot program she has been leading. The subject is developing culturally based protocols for palliative care and hospice, with the goal of better engagement and access for minority populations.
Dr. Elk and Stan discuss why the origins of traditional hospice care in America may not be an ideal fit with minority populations, the disconnect that can happen between the medical world and cultural beliefs, the influence of community in minority populations – and how such factors informed her process to develop protocols based on individual cultures. Protocols developed from her research currently are being applied through a pilot program in Beaufort, South Carolina, a rural area with a significant African American population.
In addition to her position at UAB, Dr. Elk is associate director of the Southeast Institute for Innovation in Palliative Care and Supportive Care. She also served as guest editor on “Palliative and End of Life Care for African Americans” in a special issue of Journal of Palliative Medicine.
Dr. Elk was born in Israel (but moved to many countries during her youth because her father was an Israeli Ambassador to Turkey, India, Uganda, Kenya and South Africa). She has been a U.S. resident for more than 30 years yet maintains a global perspective on serious illness, death and dying.
How can palliative care gain the respect it deserves?
Transcending Home Care
10/05/20 • 18 min
Palliative care may be the Rodney Dangerfield of healthcare. More accurately, palliative care does get major respect from those who know its value when properly applied – but too few truly understand the power of this specialty.
In this conversation with host Stan Massey of Transcend, Melanie Marien, RPA-C – a nationally certified Physician Assistant and palliative care specialist – discusses how we may overcome challenges to make palliative care a routine part of treatment regimens.
Melanie and Stan talk about persistent obstacles of distinguishing palliative care from hospice care in the minds of referrers, patients and families. Their discussion also includes her thoughts on educating referrers about starting palliative care early in the disease progression, the use of telehealth in furthering palliative care and how COVID-19 may have opened people’s eyes to the benefits palliative care can provide.
A longtime practitioner of palliative care, Melanie currently runs her own healthcare consulting firm advocating for patients, caregivers and seamless care. During her career, she also has gained vast experience as the VP of Operations, Northeast Region for Aspire Health (a national palliative care specialty organization) and as the Director of Clinical Relations at Center for Hospice and Palliative Care in Buffalo, New York.
Rapid Response Podcast: Election Implications for Home-Based Care with Logan Hoover of the National Alliance for Care at Home.
Transcending Home Care
11/13/24 • 36 min
In this episode, we sit down just six days after the 2024 presidential election to talk with Logan Hoover, vice president of policy and government relations for the National Alliance for Care at Home. Logan talks through what a republican presidency might mean for healthcare and hospice, especially in light of having full control of the house and senate as well.
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FAQ
How many episodes does Transcending Home Care have?
Transcending Home Care currently has 35 episodes available.
What topics does Transcending Home Care cover?
The podcast is about Health & Fitness, Medicine, Podcasts and Business.
What is the most popular episode on Transcending Home Care?
The episode title 'Building a Viable Palliative Care Program (Part 1)' is the most popular.
What is the average episode length on Transcending Home Care?
The average episode length on Transcending Home Care is 24 minutes.
How often are episodes of Transcending Home Care released?
Episodes of Transcending Home Care are typically released every 34 days, 20 hours.
When was the first episode of Transcending Home Care?
The first episode of Transcending Home Care was released on Jul 12, 2019.
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