The Winner Is... - 135

01/06/25 • 48 min

In this episode of the Tow Business Podcast, we examine the challenges and trends in the towing industry as we close out 2024. Key topics include scams targeting towing professionals and insights into the Traxero-Autoro merger. We share personal experiences with scams, highlight the necessity for valid information sources, and analyze economic trends affecting the market. We wrap up by celebrating listener engagement and encourage feedback as we finally announce the winner of the Whiskey Set.

0:24 Introduction to Tow Business Podcast 0:51 Upcoming Shows and Topics 7:29 Marketing and Software Solutions 8:51 The Importance of Accurate Information 17:26 Navigating Insurance Questions 31:40 Observations on Business Closures 43:51 Economic Trends 47:27 Conclusion and Listener Engagement Miller Industries Traxero Harbinger Marketing ERSCA Please consider donating to the National Open Commerce and Safer Highways Coalition @ https://www.nocshc.com/

Previous Episode

Positive Tow Company News - 134

In this episode of the Tow Business Podcast, we explore the unique challenges faced by the towing industry during the holiday season, sharing personal stories and insights. I discuss my struggles with managing health insurance for our employees amidst rising costs and the significance of providing meaningful benefits. We delve into the legislation affecting the industry, highlighting our advocacy efforts in response to the FTC's junk fee rule and the need for ongoing vigilance. The conversation shifts to uplifting anecdotes from the towing community, emphasizing the positive impact we can have. We also address practical issues such as chargebacks and security measures to protect our businesses. Lastly, I invite listeners to engage in community initiatives and advocacy as we prepare for the new year with more valuable discussions. Chapters 0:24 Introduction to Tow Business Podcast 0:48 Holiday Reflections 4:14 Insurance Woes 7:48 Employee Benefits and Expectations 13:19 Password Management Frustrations 17:12 Apologies and Health Updates 19:36 Positive Towing Stories 23:44 Promoting Positive News 27:27 Handling Workplace Issues 31:44 FTC Junk Fee Rule Update 34:43 Building Industry Relationships 39:23 Legislative Wins and Challenges 43:04 The Complexity of Towing Contracts 48:02 Technology Innovations in Towing 49:47 Accountability in Vehicle Maintenance 52:18 Equipment Management Strategies 57:48 Closing Remarks and Holiday Wishes Miller Industries Traxero Harbinger Marketing

Next Episode

Scam Talk With Dennis McGowan - 136

Welcome to the Tow Business Podcast, the towing industry’s longest-running show, where we dive deep into the latest news, insights, and innovations that can help you grow your tow business. Each episode is crafted to provide a wealth of information and promote professionalism in the industry and within your community. Our distinguished hosts, Jeff and Brad, bring together their diverse experiences and viewpoints to foster thoughtful discussions on the challenges and triumphs faced by today's towing professionals. In this podcast, our discussion often traverses various pressing topics, including real-time weather challenges that impact the towing business, such as the intense snowstorms frequently seen in Ohio where the hosts reside. Listeners engage with stories of busy towing operations during inclement weather, and how each storm brings its unique set of demands on the industry. Episodes frequently feature intriguing banter about regional coffee preferences among tow truck drivers, providing a hint of humor that connects listeners on a personal level. Moreover, we continuously strive to highlight the darker side of the towing industry, particularly the scams that can target both operators and customers alike. In each episode, we delve into pressing issues such as potentially predatory towing practices and the ongoing battle against unscrupulous actors. With guests like Dennis McGowan from Honk, we uncover the tactics being used in the field and how towers can protect themselves and their businesses. Discussions are comprehensive, featuring detailed insights into towing scams, regulation loopholes, and tips for avoiding pitfalls that can be detrimental to business operations. Our podcast goes beyond just highlighting challenges; we also emphasize the importance of community and support for towing associations. These organizations play a vital role in promoting ethical practices and establishing standards that protect both towers and consumers. The emphasis on the towing association’s support echoes the podcast's overarching message—be safe, be professional, and engage with regulatory bodies that advocate for our industry's integrity. Listeners can also expect a mix of stories highlighting innovative fixes and laughable experiences from the field, such as odd towing requests and the comical side of grave recovery situations. Each episode is filled with anecdotes that can help operators develop a more nuanced understanding of the various aspects of the business, from customer relations to equipment management. In addition to our enlightening discussions, we regularly shine a light on essential tools that can improve operational efficiency and customer service, such as Traxero’s towing management software. By partnering with industry leaders, we ensure that our listeners are equipped with the knowledge and technological tools needed to thrive in this ever-evolving industry. Ultimately, Tow Business Podcast serves as a comprehensive resource for anyone interested in or currently part of the towing industry. We strive to educate, entertain, and empower our listeners to take charge of their businesses with integrity and professionalism. As we navigate new challenges together, we invite you to join our community of towers dedicated to excellence in service. Subscribe, share our episodes, and let's continue to grow and elevate the towing industry together. 0:01 Intro 4:47 Welcoming Dennis McGowan from Honk 8:45 Understanding Towing Scams and Challenges 15:14 Real-Life Towing Scams and Their Impact 20:45 Exploring the Scope of Towing Regulations 26:49 The Evolution of Scams in Towing 33:21 The Importance of Verification in Towing 41:38 The Role of Technology in Preventing Scams 47:05 Marketing for Towing Companies 47:35 Enhancing Efficiency with Software Solutions 48:31 Navigating Bait and Switch Tactics 58:17 The Cycle of Towing Regulations and Scams 1:02:12 Conclusion and Call to Action