
A New Approach to Medical Content Distribution with WellPrept’s CEO, Dr. David Canes
11/14/23 • 34 min
This episode is brought to you by PearsonRavitz - helping physicians safeguard their most valuable assets.
Dr. David Canes, a board-certified urologist specializing in urologic oncology and robotic surgery, has developed WellPrept, a platform that enhances the efficiency of doctor-patient interactions by providing patients with information before their appointments. This approach addresses the repetitive nature of medical consultations and burnout among healthcare professionals, fostering better patient engagement and understanding.
Looking for something specific? Here you go!
- [00:00:00] Introduction to the episode and Dr. David Keynes' background
- [00:01:00] Dr. Keynes' role as CEO of WellPrepped and its mission
- [00:02:00] The realization of repetitive consultations leading to burnout
- [00:03:00] Dr. Keynes' personal experience with patient engagement
- [00:04:00] The moment of conceptualizing WellPrepped
- [00:05:00] Developing the initial version of WellPrepped
- [00:06:00] The challenge of finding an English equivalent for 'spiel'
- [00:07:00] Incorporating YouTube videos in patient communication
- [00:08:00] Positive patient feedback on pre-appointment content
- [00:09:00] Transition from prototype to a software solution
- [00:10:00] Feedback from other doctors and realizing the broader impact
- [00:11:00] The challenge of balancing a medical career with entrepreneurship
- [00:12:00] Validation of the idea among urologists
- [00:13:00] The journey of creating and scaling up WellPrepped
- [00:14:00] Learning curve in software development and entrepreneurship
- [00:15:00] The difference between efficiency and productivity in medical practice
- [00:16:00] The impact of WellPrepped on reducing clinical burnout
- [00:17:00] The role of WellPrepped in improving patient-doctor relationships
- [00:18:00] Dr. Keynes' experience in balancing doctor and entrepreneur roles
- [00:19:00] The perception of colleagues towards entrepreneurial doctors
- [00:20:00] The importance of exploring beyond traditional medical practice
- [00:21:00] Explaining the core function of WellPrepped
- [00:22:00] Anecdotal evidence of increased efficiency in patient visits
- [00:23:00] Enhancing patient experience through pre-visit content
- [00:24:00] Differentiating between efficiency and productivity in healthcare
- [00:25:00] Building patient trust before the physical consultation
- [00:26:00] The importance of face-to-face interactions in patient care
- [00:27:00] Utilizing waiting time effectively in patient education
- [00:28:00] The need for a holistic approach in patient care experience
- [00:29:00] Leveraging waiting periods for patient education
- [00:30:00] The impact of visual content in building patient trust
- [00:31:00] Challenges of forming patient bonds with masked interactions
- [00:32:00] Innovative uses of WellPrepped by healthcare professionals
- [00:33:00] Unexpected applications of WellPrepped in patient journey visualization
- [00:34:00] The emotional impact of patient anxiety reduction
- [00:35:00] How to access and utilize WellPrepped for healthcare providers
More on Dr. David Canes:
Dr. David Canes, M.D.
CEO of WellPrept | Board Certified Urologist | Expert in Urologic Oncology and Robotic Surgery
Dr. David Canes is a distinguished urologist renowned for his commitment to enhancing patient care through innovation and advanced technology. As the CEO of WellPrept, he leads the charge in revolutionizing doctor-patient communication, developing a content distribution system that greatly benefits healthcare providers and patients alike.
With his extensive experience at the Leahy Hospital and Medical Center, along with his role as the medical director at Leahy’s New Hampshire Satellite Clinic at Parkland Medical Center, Dr. Canes brings invaluable expertise in urologic oncology and robotic surgery. His dedication to his field is paralleled by his determination to improve the healthcare experience.
Motivated by his personal experiences with professional burnout and the repetitive aspects of medical consultations, Dr. Canes was inspired to create WellPrept. His platform stands as a testament to his belief in leveraging technology to streamline patient education, alleviate the burden on healthcare professionals, and enhance the overall quality of medical consultations.
A staunch advocate for addressing burnout in the medical profession, Dr. Canes' work with WellPrept goes beyond educating patients. It is a tool designed to reignite the joy and engagement in healthcare by ena...
This episode is brought to you by PearsonRavitz - helping physicians safeguard their most valuable assets.
Dr. David Canes, a board-certified urologist specializing in urologic oncology and robotic surgery, has developed WellPrept, a platform that enhances the efficiency of doctor-patient interactions by providing patients with information before their appointments. This approach addresses the repetitive nature of medical consultations and burnout among healthcare professionals, fostering better patient engagement and understanding.
Looking for something specific? Here you go!
- [00:00:00] Introduction to the episode and Dr. David Keynes' background
- [00:01:00] Dr. Keynes' role as CEO of WellPrepped and its mission
- [00:02:00] The realization of repetitive consultations leading to burnout
- [00:03:00] Dr. Keynes' personal experience with patient engagement
- [00:04:00] The moment of conceptualizing WellPrepped
- [00:05:00] Developing the initial version of WellPrepped
- [00:06:00] The challenge of finding an English equivalent for 'spiel'
- [00:07:00] Incorporating YouTube videos in patient communication
- [00:08:00] Positive patient feedback on pre-appointment content
- [00:09:00] Transition from prototype to a software solution
- [00:10:00] Feedback from other doctors and realizing the broader impact
- [00:11:00] The challenge of balancing a medical career with entrepreneurship
- [00:12:00] Validation of the idea among urologists
- [00:13:00] The journey of creating and scaling up WellPrepped
- [00:14:00] Learning curve in software development and entrepreneurship
- [00:15:00] The difference between efficiency and productivity in medical practice
- [00:16:00] The impact of WellPrepped on reducing clinical burnout
- [00:17:00] The role of WellPrepped in improving patient-doctor relationships
- [00:18:00] Dr. Keynes' experience in balancing doctor and entrepreneur roles
- [00:19:00] The perception of colleagues towards entrepreneurial doctors
- [00:20:00] The importance of exploring beyond traditional medical practice
- [00:21:00] Explaining the core function of WellPrepped
- [00:22:00] Anecdotal evidence of increased efficiency in patient visits
- [00:23:00] Enhancing patient experience through pre-visit content
- [00:24:00] Differentiating between efficiency and productivity in healthcare
- [00:25:00] Building patient trust before the physical consultation
- [00:26:00] The importance of face-to-face interactions in patient care
- [00:27:00] Utilizing waiting time effectively in patient education
- [00:28:00] The need for a holistic approach in patient care experience
- [00:29:00] Leveraging waiting periods for patient education
- [00:30:00] The impact of visual content in building patient trust
- [00:31:00] Challenges of forming patient bonds with masked interactions
- [00:32:00] Innovative uses of WellPrepped by healthcare professionals
- [00:33:00] Unexpected applications of WellPrepped in patient journey visualization
- [00:34:00] The emotional impact of patient anxiety reduction
- [00:35:00] How to access and utilize WellPrepped for healthcare providers
More on Dr. David Canes:
Dr. David Canes, M.D.
CEO of WellPrept | Board Certified Urologist | Expert in Urologic Oncology and Robotic Surgery
Dr. David Canes is a distinguished urologist renowned for his commitment to enhancing patient care through innovation and advanced technology. As the CEO of WellPrept, he leads the charge in revolutionizing doctor-patient communication, developing a content distribution system that greatly benefits healthcare providers and patients alike.
With his extensive experience at the Leahy Hospital and Medical Center, along with his role as the medical director at Leahy’s New Hampshire Satellite Clinic at Parkland Medical Center, Dr. Canes brings invaluable expertise in urologic oncology and robotic surgery. His dedication to his field is paralleled by his determination to improve the healthcare experience.
Motivated by his personal experiences with professional burnout and the repetitive aspects of medical consultations, Dr. Canes was inspired to create WellPrept. His platform stands as a testament to his belief in leveraging technology to streamline patient education, alleviate the burden on healthcare professionals, and enhance the overall quality of medical consultations.
A staunch advocate for addressing burnout in the medical profession, Dr. Canes' work with WellPrept goes beyond educating patients. It is a tool designed to reignite the joy and engagement in healthcare by ena...
Previous Episode

CONTRIBUTOR: Dr. Weili Gray on Travel, Children, and Healing
This episode is brought to you by PearsonRavitz - helping physicians safeguard their most valuable assets.
On our Contributor Series, Dr. Kristine Goins welcomed Dr. Weili Gray on The Physician's Guide to Doctoring to discuss the interplay between a medical career and traveling with family. Dr. Gray, who has carved a niche in sleep medicine in rural Vermont, founded Dare to Dream Physician to encourage fellow doctors to embrace life through travel. The discussion pivots around her global family travels, the impetus being her desire to influence her children's perspectives through immersive experiences. Dr. Gray's narrative is a heartfelt chronicle of personal growth, healing after her father's demise, and the empowering realizations that came from facing challenges head-on.
Looking for something specific? Here you go!
[00:02:00] Dr. Gray’s career and the conception of Dare to Dream Physician
[00:03:00] The mission of Dare to Dream Physician and Dr. Gray’s family adventures
[00:04:00] Dr. Gray’s work in sleep medicine and her international family travels
[00:05:00] The inspiration behind traveling with her children
[00:06:00] Reflecting on her father’s illness and the impact on her travel decisions
[00:07:00] Seizing opportunities and the joy of starting new journeys
[00:08:00] Dr. Gray’s approach to facing fears and honoring family time
[00:09:00] Living a desire-based life and the unexpected narrative of the past year
[00:10:00] Beginning travels with her children and getting passports
[00:11:00] Choosing the U.S. Virgin Islands as a starting point for travel
[00:12:00] Learning from critical situations and applying those lessons to travel
[00:13:00] Dr. Gray’s philosophy of learning from crisis to live a dream life
More on Dr. Weili Gray:
Dr. Weili Gray is a visionary physician and an expert in sleep medicine. After experiencing burnout, she reimagined her life and career amidst Vermont's serene landscapes with her husband and three children. Dr. Gray's quest for balance and joy led her to create Dare to Dream Physician, an initiative aimed at inspiring doctors to embrace life's possibilities through travel. As an advocate for physician wellness, she extends her passion through her podcast, inspiring her peers to dream boldly and live fully. Dr. Gray’s philosophy, shaped by personal tribulations and triumphs, exhorts the medical community to find healing and fulfillment beyond the confines of traditional practice.
More on Dr. Kristine Goins:
Learn more about Dr. Goins here: www.physiciansguidetodoctoring.com/drgoins
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You can also be a guest on our show? Please email me at [email protected] to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
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Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!
Disclaimer:
This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.
Next Episode

10 Minutes to Better Patient Communication with Dr. Anne Marie Liebel
This episode is brought to you by PearsonRavitz - helping physicians safeguard their most valuable assets.
This episode features Dr. Anne Marie Liebel, founder of Health Communication Partners, discussing the critical role of communication in healthcare. She emphasizes the necessity of reflective practice and tailored communication to address diverse patient needs. Dr. Liebel introduces a four-question framework for reflection, underscoring its importance in improving doctor-patient interactions. The conversation also covers common communication challenges and the continuous pursuit of improvement in healthcare practices.
Looking for something specific? Here you go!
- [00:01:00] Dr. Liebel's introduction and background
- [00:02:00] Discussion on health disparities and diversity
- [00:03:00] Reflective practice in communication
- [00:05:00] Exploring individual approaches to patient communication
- [00:06:00] The four-question reflection process
- [00:07:00] The importance of prioritizing issues in communication
- [00:08:00] Similarities between reflective practice and motivational interviewing
- [00:10:00] Common mistakes in reflective practice
- [00:11:00] Avoiding self-criticism during reflection
- [00:13:00] Strategies for improving efficiency in communication
- [00:15:00] The impact of public introspection in podcasting
- [00:16:00] Learning from each podcast episode
- [00:18:00] Emotional toll of striving for communication improvement
- [00:20:00] The role of community in healthcare improvement
- [00:23:00] The concept of reflective practice in communication
- [00:24:00] Future plans for the podcast and community building
- [00:25:00] Encouraging physicians to seek improvement
- [00:26:00] Strategies for improving efficiency in doctor-patient communication
- [00:27:00] Advice on facing efficiency pressures
- [00:29:00] Removing paternalism from healthcare communication
- [00:30:00] Conclusion and information on finding Health Communication Partners
More on Dr. Anne Marie Liebel:
Dr. Anne Marie Liebel is the president and founder of Health Communication Partners. With a doctorate in education focusing on language, literacy, and education from Penn, Dr. Liebel is a specialist in advancing equity through improved communication and education in health and digital health sectors. She hosts the podcast "10 Minutes to Better Patient Communication," sharing insights and tools for effective healthcare communication.
List of Resources Mentioned:- Health Communication Partners website https://healthcommunicationpartners.com/
- Podcast: "10 Minutes to Better Patient Communication"
- Reflective practice approaches and frameworks
- Dr. Liebel’s online and hybrid courses
- Dr. Raj Sundar's episode on both Dr. Liebel's and Bradley's shows
- The concept of inquiry stance in reflective practice (Susan Lytle and Marilyn Cochran-Smith)
You can also be a guest on our show? Please email me at [email protected] to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter
Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!
Disclaimer:
This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.
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