
How trust-based partnerships drive success in healthcare IT
03/13/25 • 32 min
James Wellman, VP and CIO of Nathan Littauer Hospital & Nursing Home, and Vik Patel, COO of Tido, as they explore advancing data integration, operational efficiency, and patient care. Learn what happens when a healthcare IT partnership transcends traditional vendor relationships to become a true team extension, and discover how trust-based partnerships drive success in healthcare IT. Don't miss this engaging solution showcase.
This transcription is provided by artificial intelligence. We believe in technology but understand that even the smartest robots can sometimes get speech recognition wrong.
[: 00:00:00
Are you and your team attending VIVE or HIMSS and looking for next level efficiency? Book a meeting today and qualify for six months of our MIDR solution. Check the show notes in the description to access this limited offer
with our managed integration solution, not just waiting there for someone to assign it.
We actually know what's upcoming based on what we have already seen all the way from assessment and what new systems are being implemented.
Welcome to This Week Health. My name is Bill Russell. I'm a former CIO for a 16 hospital system and creator of This Week Health, where we are dedicated to transforming healthcare, one connection at a time.
Now, onto our interview
Vik Patel and James Wellman. [: 00:01:00
Vik Patel COO of Teedo Inc. Teedo is a comprehensive healthcare IT solution provider specializing in modernizing healthcare environments. Securing interface infrastructures and enabling real time data connectivity. We're here today to tell some amazing stories about the work you two have done. Welcome to the show.
Thanks Sarah. Great to be here.
Absolutely. I'm going to start with the obvious. And can you both share how your initial meeting at HIMSS sparked the idea for collaboration and what made you decide to explore the Teedo product suite together?
Well, you know, I can kind of start us out there. Vik reached out to me prior to HIMSS.
We connected through LinkedIn. And we started talking found we had some common things from our past
because he was explaining to [: 00:02:00
I was telling him what we needed. But we met in person at HIMSS with his team and kind of started forging a relationship there. So, it's about relationships. So that was a really important component for
Yeah, and that was exciting meeting in person and I say that because you know, I have been following James on LinkedIn for a while and
We've been talking through the messaging and and I was like, hey, let's meet finally last year.
And so that was nice like I said, we both went to University of Kentucky We both lived in Lexington, Kentucky for a long time and which by the way I mean this year in Vegas March Madness should be a lot more fun You know, Kentucky's doing really well for all the basketball fans out there.
Well, last time I checked, y'all were ranked 8th nationally, so I guess it's okay to say go Wildcats.
We have hope and hope, too. Love it.
nership began is rare today. [: 00:03:00
I
Listen to all This Week in Health Tech episodes
Vik Patel - LinkedIn
Tido Inc. - Website
Tido Inc. - LinkedIn
James Wellman, VP and CIO of Nathan Littauer Hospital & Nursing Home, and Vik Patel, COO of Tido, as they explore advancing data integration, operational efficiency, and patient care. Learn what happens when a healthcare IT partnership transcends traditional vendor relationships to become a true team extension, and discover how trust-based partnerships drive success in healthcare IT. Don't miss this engaging solution showcase.
This transcription is provided by artificial intelligence. We believe in technology but understand that even the smartest robots can sometimes get speech recognition wrong.
[: 00:00:00
Are you and your team attending VIVE or HIMSS and looking for next level efficiency? Book a meeting today and qualify for six months of our MIDR solution. Check the show notes in the description to access this limited offer
with our managed integration solution, not just waiting there for someone to assign it.
We actually know what's upcoming based on what we have already seen all the way from assessment and what new systems are being implemented.
Welcome to This Week Health. My name is Bill Russell. I'm a former CIO for a 16 hospital system and creator of This Week Health, where we are dedicated to transforming healthcare, one connection at a time.
Now, onto our interview
Vik Patel and James Wellman. [: 00:01:00
Vik Patel COO of Teedo Inc. Teedo is a comprehensive healthcare IT solution provider specializing in modernizing healthcare environments. Securing interface infrastructures and enabling real time data connectivity. We're here today to tell some amazing stories about the work you two have done. Welcome to the show.
Thanks Sarah. Great to be here.
Absolutely. I'm going to start with the obvious. And can you both share how your initial meeting at HIMSS sparked the idea for collaboration and what made you decide to explore the Teedo product suite together?
Well, you know, I can kind of start us out there. Vik reached out to me prior to HIMSS.
We connected through LinkedIn. And we started talking found we had some common things from our past
because he was explaining to [: 00:02:00
I was telling him what we needed. But we met in person at HIMSS with his team and kind of started forging a relationship there. So, it's about relationships. So that was a really important component for
Yeah, and that was exciting meeting in person and I say that because you know, I have been following James on LinkedIn for a while and
We've been talking through the messaging and and I was like, hey, let's meet finally last year.
And so that was nice like I said, we both went to University of Kentucky We both lived in Lexington, Kentucky for a long time and which by the way I mean this year in Vegas March Madness should be a lot more fun You know, Kentucky's doing really well for all the basketball fans out there.
Well, last time I checked, y'all were ranked 8th nationally, so I guess it's okay to say go Wildcats.
We have hope and hope, too. Love it.
nership began is rare today. [: 00:03:00
I
Listen to all This Week in Health Tech episodes
Vik Patel - LinkedIn
Tido Inc. - Website
Tido Inc. - LinkedIn
Previous Episode

Practical AI, Data Governance, and Tech modernization with Sarah Richardson, This Week Health
Vik Patel, COO at Tido Inc. joins Sarah for the news. Vik shares his journey from hospital IT to founding Tido Inc., discussing the nuanced challenges of integrating AI and the role of strong governance frameworks in avoiding unintended biases. Together, we tackle questions of strategic prioritization, from the intricacies of data migration and legacy archiving to the pressing need for reliable, responsive tech solutions in high-stakes clinical environments. Through the lens of real-world applications, the episode raises important considerations about balancing innovation with practicality in healthcare IT.
Key Points:
- 04:09 The Importance of AI Governance in Healthcare
- 07:27 Challenges and Solutions in Healthcare IT
- 20:00 Practical AI Applications and Integration
- 30:49 Conclusion and Final Thoughts
News articles:
- Dr. Patrick McGill Urges Health Systems to Establish AI Governance Early
- 'AI is like tuition': CommonSpirit CIO's approach to AI hype
- ChatGPT overprescribed emergency treatment: UCSF study
Listen to all This Week in Health Tech episodes
Vik Patel - LinkedIn
Tido Inc. - Website
Tido Inc. - LinkedIn
Next Episode

Code AI: Real Talk from the ER to the CMIO's Desk—On Tech, Trust & Trailblazing Women in Health IT
Vik sits down with the one and only Dr. Michelle Flemmings — ER doc, health tech leader, and all-around powerhouse. 💥
In this episode, she gets real about:
⚡ What it’s really like working with AI in the ER
🤯 How CIOs and CMIOs can calm the chaos around AI adoption
🚫 AI Hype vs. reality
💪 Her mission to elevate women in healthcare leadership
It’s smart, it’s real, and it’s surprisingly fun.
Give it a listen — you’ll learn and laugh a little.
#HealthTech #AIinHealthcare #WomenInLeadership #CIO #CMIO #DigitalHealth #PodcastVibes
Listen to all This Week in Health Tech episodes
Vik Patel - LinkedIn
Tido Inc. - Website
Tido Inc. - LinkedIn
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