Think Retail

Shikatani Lacroix Design

A podcast where top designers, strategists, thought leaders and business people discuss what’s coming next.

Hosted on Acast. See acast.com/privacy for more information.

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Top 10 Think Retail Episodes

Goodpods has curated a list of the 10 best Think Retail episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Think Retail for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Think Retail episode by adding your comments to the episode page.

Why Authenticity and Inclusivity Must Go Hand-in-Hand

Think Retail

In North America, demographic changes are creating a more diverse customer base. This means that brand strategy and marketing needs to become more inclusive quickly. But some marketers are nervous about making mistakes trying to speak to audiences with different experiences.

Today, my guest is Puja Prakash – a graduate student at OCAD, completing her master's in Strategic Foresight. We’re going to talk about why this is so important to take on, and how to put yourself in the best possible position to be authentic and inclusive.

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07/23/21 • 25 min

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Creating the Holy Trinity of Restaurant Experiences

Think Retail

Restaurateurs know that although the food is critical, it’s only one of the factors that determines success. In this extraordinarily competitive market, the guest experience has always mattered and today it’s more important than ever. Whether your restaurant brand is fun and raucous or elegant and luxurious, paying attention to every point along the guest’s journey is not optional anymore. Today we’re speaking to Anna Neri, a branding specialist who’s worked with food service brands for over 10 years, about how restaurateurs can up their game with the guest experience.

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08/21/19 • 23 min

How Independent Retailers are Excelling at Customer Experience

Think Retail

Is bigger always better? Large retailers with multiple locations and a global reach seemingly have infinite capital and resources, but this can come at a cost. The decision makers in these companies are often far removed from their customers, and any initiative to lead change can be met with differing opinions and agendas. Those smaller, independent retailers are faced with their own challenges. They generally have the power to implement change quickly and use firsthand insights into what their customers want and need. Today, we talk about why independent retailers are winning at customer experience.

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05/27/19 • 14 min

What's Next for the Foodservice Industry?

Think Retail

Foodservice brands–from small mom-and-pop shops to multinational chains–have been learning to adapt more quickly in an age where everything’s moving at lightning speed. Just when you think you’ve got a handle on things, ‘Boom!’ along come Foodora and Uber Eats and you’re back to the drawing board with another disruptive challenge. One of the ways foodservice brands can cope with change is by getting ahead of it. In this episode, we speak with PepsiCo's Senior Director of Global Marketing, Nancy Rooney, about the future of foodservice.

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07/15/19 • 25 min

The Future of Fashion Retail

Think Retail

We all know that fashion changes over time but what about the business model for fashion retailers? For a long time, it was a simple process. Customers go to a store, try something on and hopefully make a purchase. However, this is no longer the case as online shopping and subscription and rental services allow customers to shop from the comfort of their home. While the rising consumer activism has meant that customers aren’t always willing to support a company whose ethics do not match their own. In this episode, we speak with with Joe Mimran, the co-founder of iconic fashion brands such as Club Monaco, Joe Fresh, Pink Tartan, Caban, and Alfred Sung about what the future of fashion retail could look like.

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06/25/19 • 22 min

Can Brands Be Heroes?

Think Retail

Consumers are more empowered and educated than they’ve ever been throughout the history of modern capitalism. They want to know where their shoes are made, how their coffee was grown, and what conflicts their diamonds might have created, and they can find out in a matter of seconds.

Environmental sustainability is a key issue that threatens to disrupt the entire planet and younger generations increasingly see this as a top concern. Designer and co-founder of the houseware brand Umbra, Paul Rowan, sees this as an opportunity for companies to step out of their role as sellers of stuff and to become the heroes consumers really want them to be.

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06/11/19 • 13 min

Why Should Consumers Share their Data with You?

Think Retail

Every retail brand on the planet is talking about consumer data and it’s being pitched as the magical key to personalization, which in turn promises greater loyalty and repeat purchases. Having Amazon prompt you to repurchase an item like toilet paper might seem innocuous and maybe even helpful. However, the line between personalized and downright creepy is one that brands need to pay closer attention to, especially as laws in Europe and Canada are beginning to protect consumer data. In this episode, we speak to Jeff Hirsch, founder and president of The Right Brain Studio, and professor at the University of Southern California. Instead of waiting for legislation, Jeff believes there are some really big reasons that brands should be thinking more critically about this issue right now.

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07/24/19 • 25 min

Beyond Materials: Sustainability in Packaging

Think Retail

The environmental impact of plastic packages has become an issue customers, brands and governments can no longer ignore. The EU is poised to ban certain single-use plastics within a few years, and other governments are exploring similar policies as we speak. Younger consumers place an even higher importance on environmental issues, making this an important problem for brands to solve. Companies know this, but there isn’t a perfect solution – at least not yet. Today we are speaking to James Downham, President & CEO, PAC Packaging Consortium, who has spent a great deal of time and energy studying this issue, about the options, the challenges and promising future solutions.

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05/13/19 • 19 min

Why Brands Need to Start Thinking About the Moon

Think Retail

What was once thought of as pure fantasy is no longer a far-fetched idea – humans inhabiting other planets and bodies in space. NASA is running a design competition for houses that could be 3D printed on Mars. Elon Musk’s SpaceX promises to take tourists on private trips to the moon in the near future. It’s just a matter of time before brands get involved as part of a new “space race.” Nike designing the hottest space suits? Kraft Heinz creating space food? In this episode, SLD’s Executive Vice President of Design and Innovation, Richard Dirstein, discusses whether or not brands should start planning their expansion to outer space, and what that future might look like.

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04/29/19 • 20 min

How Telco Companies Can Remain Relevant

Think Retail

Cable, internet, and mobile phones have been the bread and butter of telcos for many years, however, growth in these categories is dwindling and brands are beginning to feel the heat. Today, we speak to Will Gibson, a telco retail and marketing expert who’s seen the industry shift from his days at Blockbuster to becoming an award-winning speaker, thought leader, and retail futurist. He’s going to tell us what he sees as a threat to the future of telcos, and how brands can pivot and stay relevant.

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08/29/19 • 20 min

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FAQ

How many episodes does Think Retail have?

Think Retail currently has 70 episodes available.

What topics does Think Retail cover?

The podcast is about Marketing, Design, Podcasts, Design Podcast, Arts and Business.

What is the most popular episode on Think Retail?

The episode title 'Why Authenticity and Inclusivity Must Go Hand-in-Hand' is the most popular.

What is the average episode length on Think Retail?

The average episode length on Think Retail is 25 minutes.

How often are episodes of Think Retail released?

Episodes of Think Retail are typically released every 16 days.

When was the first episode of Think Retail?

The first episode of Think Retail was released on Mar 14, 2019.

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Think Retail

Shikatani Lacroix Design

Top 10 Think Retail Episodes

FAQ

How many episodes does Think Retail have?

What topics does Think Retail cover?

What is the most popular episode on Think Retail?

What is the average episode length on Think Retail?

How often are episodes of Think Retail released?

When was the first episode of Think Retail?

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