
Tracy Hermans Director of eCommerce from L-Space by Monica Wise and Casey Gee Sr. International Manscaped give us a preview of their upcoming Oktoberfest Executive Leaders Panel
09/23/20 • 20 min
Welcome to a special bonus episode of The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.
In this episode we meet Tracy Hermans, Director of Ecommerce, L-Space by Monica Wise and Casey Gee, Sr. International Business Manager, MANSCAPED
Both from the Oktoberfest Executive Leaders Keynote Panel: How Bold Guesses and “Happy Accidents” Help Digital and Wholesale Teams Work as One Team”. (Register here:http://bit.ly/gelfokto)
In this sneak-peak panel preview episode you’ll learn about Tracy and Casey’s background, their “two-start, one stop” advice for brands and retailers who are now engaged in or considering cross-border commerce, and get a sense of the fantastic discussion to happen October 1, 2020 at Oktoberfest, where I will be moderating a Global Growth Showcase panel on the Canadian market featuring SAXX, Canada Post and Passport Shipping.
Let’s now hear from Global E-Commerce Leaders Forum co-founder Kent Allen who will set the stage for us:
******************
That’s a wrap on this special Oktoberfest podcast preview bonus episode of The Voice of Retail podcast, thanks again to Tracy and Casey for being my guests! support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career.
Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Welcome to a special bonus episode of The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.
In this episode we meet Tracy Hermans, Director of Ecommerce, L-Space by Monica Wise and Casey Gee, Sr. International Business Manager, MANSCAPED
Both from the Oktoberfest Executive Leaders Keynote Panel: How Bold Guesses and “Happy Accidents” Help Digital and Wholesale Teams Work as One Team”. (Register here:http://bit.ly/gelfokto)
In this sneak-peak panel preview episode you’ll learn about Tracy and Casey’s background, their “two-start, one stop” advice for brands and retailers who are now engaged in or considering cross-border commerce, and get a sense of the fantastic discussion to happen October 1, 2020 at Oktoberfest, where I will be moderating a Global Growth Showcase panel on the Canadian market featuring SAXX, Canada Post and Passport Shipping.
Let’s now hear from Global E-Commerce Leaders Forum co-founder Kent Allen who will set the stage for us:
******************
That’s a wrap on this special Oktoberfest podcast preview bonus episode of The Voice of Retail podcast, thanks again to Tracy and Casey for being my guests! support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career.
Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Previous Episode

Jean Louis Bellemare, President of Farm Boy and David Ian Gray, retail strategist talk about the state of modern retail, and the strategic and tactical decisions retailers need to make now to survive the COVID-19 era
Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos makes Personalization EASY by helping you connect with your customers, connect with your data, and connect with your systems. Learn HOW at www.realcustomerengagement.com.
On this episode I’m in Ottawa to meet Jean Louis Bellemare, President and General Manager of Farm Boy Company and 2020 Golden Pencil recipient. We talk about the rich history of Farm Boy, the evolution of their unique in-store experience, assortment, merchandising and marketing strategies and now in the COVID era, what if anything has changed in their strategy and approach.
Next, we're in Vancouver with my good friend and retail strategist David Ian Gray talking about the state of the retail sector and the upcoming challenges and opportunities for retailers during Holiday 2020.
But first, lets check in with Jean Louis from Farm Boy
******
Thanks to Jean Louis and David for being my guests, and omNovos for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career.
Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Next Episode

Alexandre Guimond, Co-CEO of Altitude Sports and Steffen Schenk, President / COO at mīhī cannabis talk about their relentless focus on customer experience as the winning formula for modern retail
Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos makes Personalization EASY by helping you connect with your customers, connect with your data, and connect with your systems. Learn HOW at www.realcustomerengagement.com.
On this episode I travel to Montreal to meet Alexandre Guimond, Co-CEO of Altitude Sports a now pure-play eCommerce retailer focussed on curating high-quality, durable goods for outdoor adventures and urban pursuits. We talk about their growth strategy in the “before time”, adjusting to the rapid demand in their business and their launch of same-day delivery in Montreal and coming soon in Toronto.
Next from Toronto Steffen Schenk, President / COO at mīhī cannabis returns to the podcast in his new role and talks about the journey to opening their first store in Ontario and their winning focus on customer experience.
But first, let’s check in with Alex from Altitude
******
Thanks to Alex and Steffen for being my guests, and omNovos for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career.
Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
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