A Conversation with Michael Brownfield: The Journey to Airline Digital Transformation

02/12/20 • 22 min

Airlines are now dedicating upwards of 30-40% of their budgets towards digital transformation and 68% are looking to upgrade software and IT infrastructure. Those are big numbers and big changes. To help us talk about this change, successes and failures, and how airlines can tackle their technology dreams, we have Michael Brownfield, VP of Professional Services at PROS.

Previous Episode

A Conversation about the 2019 IATA Conference

On our final episode from the first season of PROS new podcast series, The View from 30,000 ft, we chat about key takeaways from the 2019 IATA Retail Symposium. Be sure to subscribe and stay tuned for Season 2, coming in February of 2020!

Next Episode

A Conversation about Implementation, the Ups and Downs

In this episode, we chat with Terra Davies, Senior Director of Professional Services at PROS and an industry veteran, about the nitty gritty of implementing new products – what works, what doesn’t, and where she’s seen the most successes. Because at the end of the day, implementing a new technology is a huge if not KEY step in the digital transformation process.