Upstart: Mission-driven Leadership

HR leadership is evolving in the digital world. Upstart Chief People Officer, Becca Gelenberg, joins the podcast to discuss pioneering talent strategies that embrace AI, flexibility, and remote work.

Upstart launched its AI-based lending platform in 2012 with the ambitious goal to improve access to credit for all. Its advanced technology helped the company win the 2022 National Association of Federally-Insured Credit Unions Services Innovation Award and earn a market capitalization of over $2 billion as a public company.

With leadership experience from global tech companies including Google and HP, Gelenberg guides Upstart’s innovative approach to work and recruitment while ensuring her HR strategies align with the company’s business goals.

Speaking with Toptal’s Michelle Labbe, Gelenberg discusses her commitment to employee empowerment and how Upstart retains a competitive advantage as the AI marketplace grows increasingly competitive.

Some Questions Asked:

• How do Upstart’s HR management and business strategies differ from tech giants like Google and HP?
• Which AI tools does Upstart use for people operations and how does it impact the employee experience?
• How does Upstart’s “digital-first” company culture differ from other hybrid models?

In This Episode, You Will Learn:

• How a liberal arts background can help with HR management and analysis of employee performance.
• What to consider in a strategic HR plan for scaling a company.
• Why the shift to remote work may influence traditional workplace hierarchies and leadership perceptions.

Links:

• Becca Gelenberg - LinkedIn
• Upstart - LinkedIn
• Michelle Labbe - LinkedIn
• Toptal - LinkedIn
• Staffing.com

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