Ep. 121 - Help Us Impress Joe's Mother with Joe Navarro

09/10/19 • 46 min

The Social-Engineer Podcast

On This Episode We Discuss:

0:27 - Introducing the guest - Joe Navarro
1:35 - Joe Navarro’s background and expertise
3:06 - The 13 books Joe has written
3:36 - Why do we do anything?
3:58 - The next project Joe is working on related to what makes good leadership
5:44 - SEVillage Orlando 2020 preview and what Joe’s talk will be about
8:35 - How Joe’s career path lead him into leadership and writing books
11:08 - Joe coming to the country, not knowing any English, and how this shaped his reliance on non-verbals
13:00 - The leadership most of us will encounter and how personal this typically is
14:26 - The most important attribute any leader must have
15:27 - What do you think makes a great employee for your company?
17:19 - Joe’s experience working with Robin Dreeke
18:13 - Joe’s story of getting a text from someone he put in prison
21:00 - The importance of treating people humanely
21:58 - Joe’s experience in Puerto Rico with people telling him when something wasn’t right
23:18 - What’s coming up in the upcoming months for Social-Engineering
25:40 - Understanding how you can improve (And why you need to be open to it)
26:41 - Who the best investigator typically is
27:38 - Ego and how it can harm you
28:27 - What Joe would ask himself before doing an interview
30:27 - Putting the right people in the right situations to be most effective
31:32 - Joe’s experience in New York trying to recruit someone
32:43 - How to determine what type of person is the best in any situation
33:30 - Interethnic empathy
35:12 - The reasons why operations sometimes fail
36:32 - Why “face time” is so important and really the key to everything
37:11 - A few things you can do to increase face time
40:15 - Where people can go to learn more about Joe
42:05 - Joe’s book recommendation

Connect with Joe Navarro

Links:

Joe Navarro
SEVillage Orlando 2020
Episode 14 – I S.E.e What You Are Thinking
Ep. 112 – Catching Spies and Paying Parking Tickets with Joe Navarro
The Behavioral Analysis Program
The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over by Jack Schafer
Advanced Interviewing Techniques: Proven Strategies for Law Enforcement, Military, and Security Personnel by Joe Navarro
Steve Ross (Literary agent)
SEVillage.org
Robin Dreeke
Three Minutes to Doomsday by Joe Navarro
How China Uses LinkedIn to Recruit Spies Abroad
The Gift of Fear : Survival Signals That Protect Us from Violence by Gavin De Becker

On This Episode We Discuss:

0:27 - Introducing the guest - Joe Navarro
1:35 - Joe Navarro’s background and expertise
3:06 - The 13 books Joe has written
3:36 - Why do we do anything?
3:58 - The next project Joe is working on related to what makes good leadership
5:44 - SEVillage Orlando 2020 preview and what Joe’s talk will be about
8:35 - How Joe’s career path lead him into leadership and writing books
11:08 - Joe coming to the country, not knowing any English, and how this shaped his reliance on non-verbals
13:00 - The leadership most of us will encounter and how personal this typically is
14:26 - The most important attribute any leader must have
15:27 - What do you think makes a great employee for your company?
17:19 - Joe’s experience working with Robin Dreeke
18:13 - Joe’s story of getting a text from someone he put in prison
21:00 - The importance of treating people humanely
21:58 - Joe’s experience in Puerto Rico with people telling him when something wasn’t right
23:18 - What’s coming up in the upcoming months for Social-Engineering
25:40 - Understanding how you can improve (And why you need to be open to it)
26:41 - Who the best investigator typically is
27:38 - Ego and how it can harm you
28:27 - What Joe would ask himself before doing an interview
30:27 - Putting the right people in the right situations to be most effective
31:32 - Joe’s experience in New York trying to recruit someone
32:43 - How to determine what type of person is the best in any situation
33:30 - Interethnic empathy
35:12 - The reasons why operations sometimes fail
36:32 - Why “face time” is so important and really the key to everything
37:11 - A few things you can do to increase face time
40:15 - Where people can go to learn more about Joe
42:05 - Joe’s book recommendation

Connect with Joe Navarro

Links:

Joe Navarro
SEVillage Orlando 2020
Episode 14 – I S.E.e What You Are Thinking
Ep. 112 – Catching Spies and Paying Parking Tickets with Joe Navarro
The Behavioral Analysis Program
The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over by Jack Schafer
Advanced Interviewing Techniques: Proven Strategies for Law Enforcement, Military, and Security Personnel by Joe Navarro
Steve Ross (Literary agent)
SEVillage.org
Robin Dreeke
Three Minutes to Doomsday by Joe Navarro
How China Uses LinkedIn to Recruit Spies Abroad
The Gift of Fear : Survival Signals That Protect Us from Violence by Gavin De Becker

Previous Episode

Ep. 120 – Sizing People Up - LIVE AT DEF CON 27 with Robin Dreeke

On This Episode We Discuss:

0:00 - 10th year anniversary podcast!
2:38 - Robin’s book Sizing People Up
3:43 - Why trust is ultimately what matters
5:33 - Perry’s speech at SEVillage
7:45 - Changing the context of how you view your situation (And the world)
10:35 - How you choose who to engage when speaking to an audience
11:10 - Stage hypnosis
13:15 - Why you need to make every statement about the other person
14:50 - Why we always act in our best interest and understanding what that means for others
17:28 - How you can use social engineering in real-life social situations (And how to mitigate manipulation)
22:44 - The differences between the alcohol, tobacco, and firearms industries
27:25 - The most effect technique for listening
28:08 - The Black Badge Contest winners
29:05 - How the Black Badge works and why it’s so high pressure
30:03 - Techniques for building rapport
33:17 - Having so many people fill the room at DEF CON
36:22 - Protecting data and how changing culture has to start from the top
41:10 - Career prospects and how to find the right company to work for
44:38 - The value of writing to build credibility and get more clients
46:55 - Phishing education and incentivizing positive action
49:45 - Taking time to figure out people’s strengths and top 3 priorities of people you’re working with
50:45 - Why loving your product, believing in what you’re selling, and knowing it will help people is crucial to selling a product
54:32 - Dealing with fatigue while vishing (And taking breaks)
58:04 - What makes a great social-engineer
1:00:00 - Perry’s Book
1:03:37 - A technique for catching 3 spies (Coming soon)

Connect with Them

Links:

Sizing People Up (Book)
Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors (Book)
The Code of Trust (Book)
KnowBe4 (Perrys Company)
People Formula (Robin’s Company)
Episode 99
Episode 78
Episode 42
Episode 20
Joe Navarro
DEF CON
SEVillage Orlando 2020
Stephanie Paul
Amanda Berlin

Next Episode

Ep. 122 - Can’t We All Just Get Along with Anne-Maartje Oud

Chris Hadnagy interviews Anne-Maartje Oud, chairperson and owner of The Behaviour Company, about how she found the inspiration and drive to kick start her own company dedicated to research about human behavior, how she deals with common behavioral problems, some insights on her cultural background and its impact on her career and the people around her.

On This Episode We Discuss:

00:00 - 122nd Episode of the Social-Engineer Podcast!
03:50 - Quick recap about Anne-Maartje Oud
04:30 - Anne talks about the early years of her career, how she found the inspiration and drive to start her own company focused on research into human behavior
08:33 - Anne talks about her study and research on human behavior, how she teach people
10:16 - How she help people become aware of their bad behavior
13:59 - Anne talks about the common problems she usually encounter
19:25 - Her advice on meeting new people, going through job interviews and how to behave right in these situations
21:45 - Her cultural background and its impact on her career and the people around her; and how to fit in with people from various cultures
45:33 - Closing remarks for Anne (links to her company website, social media accounts, books she recommends)
46:16 - Desmon Morris’ book “People Watching”
48:58 - A brief interview with Dov Baron
49-57 - Who is Dov Baron?
51:26 - Dov shares what he’ll talk about in the coming 2020 Social-Engineer conference
55:00 - Dov talks about leadership
57:56 - Closing remarks for Dov (Links to his company website, his social media accounts)