To Uncertainty and Beyond in the Travel Industry

03/16/22 • 19 min

As the travel industry slowly awakens from the pandemic-induced slumber, airlines, hotel chains, and cruise lines face a highly uncertain and volatile future in which the past is unlikely prologue. Jason Guggenheim, BCG’s global leader of travel and tourism, explains that these companies can sharpen their ability to sense subtle shifts in demand. Will business travel, for example, ever fully return? Leaders in the industry, especially airline and cruise line executives, are facing mounting calls to forcefully address climate change.

This podcast uses the following third-party services for analysis:
Chartable - https://chartable.com/privacy
This podcast uses the following third-party services for analysis:
Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

Previous Episode

Why Tech Needs Women to Change the World

Neveen Awad, the daughter of an engineer, learned early in life “how fun it was to make machines do something.” As the only computer science major in her graduating class at college and later a PhD, she eventually realized that she did not want to spend her days coding. Awad became a professor and now runs BCG’s Detroit office. She’s spent the past few years researching gender diversity in technology. She talks about why the first and second promotion for women are so critical, how paternity leave can be for a boon for women in leadership—and more.

Next Episode

When A Paycheck Is Not Enough

Pay, promotion, and benefits have been the traditional carrots for hiring and retaining employees. But what happens when they are not enough? During the Great Resignation, companies have watched well-paid, decorated employees walk out the door. They have watched front-line workers who had just received raises walk. Why? The emotional needs of employees are as critical as their functional needs, says Gabi Novacek, a BCG Henderson Institute fellow researching diversity, equity, and inclusion. Feeling safe, challenged, and valued at work can be even more important as a paycheck. Novacek, an archeologist by training, also discusses how a family medical emergency shaped her thinking about what really matters at work.