The Secret Serviced Podcast
Mark Winship
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life and where there is NEVER A DULL MOMENT!
Please also follow on Instagram @secretservicedpodcast
Hosted on Acast. See acast.com/privacy for more information.
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Top 10 The Secret Serviced Podcast Episodes
Goodpods has curated a list of the 10 best The Secret Serviced Podcast episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to The Secret Serviced Podcast for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite The Secret Serviced Podcast episode by adding your comments to the episode page.
30. Food Review Battles & Big Red Flags
The Secret Serviced Podcast
08/26/24 • 52 min
Welcome to Episode 30 of Season 2.
Food Review Battles & Big Red Flags
This week, as promised, we have a big update on all things Eton House and preparing for our planning appeal, we ignored our instinct about a high-maintenance guests and paid the price and we chat to our very own Marianna about getting to grips with new systems, tackling tricky guests from the other side of the world and getting creative on social media.
Don't forget to like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #seo #marketing #virtualassistant
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
26. Going Viral On Tik Tok & I've Got Egg On My Face
The Secret Serviced Podcast
07/29/24 • 62 min
Welcome to Episode 26 of Season 2.
Going Viral On Tik Tok & I've Got Egg On My Face
Another busy episode in which she share some positive news about record-breaking revenue, some strategy wins and our new project but unfortunately we also lament our week that has been plagued by cleaning issues. We also chat to the fabulous Jenn Boyles about all things direct bookings and building that loyal customer base for your vacation rental business.
For anybody that wants to check out more of Jenn's amazing content she is on Linkedin and Instagram as @directbookingsuccess and if you are keen to get involved in the free online Direct Booking Success Summit 8-10 October 2024 (and we strongly suggest you do!) check out directbookingsuccesssummit.com
We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #bookdirect #directbookingsuccesssummit @directbookingsuccess
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
25. Spider Woman & We're All About The Profit
The Secret Serviced Podcast
07/22/24 • 44 min
Welcome to Episode 25 of Season 2.
Spider Woman & We're All About The Profit
Oops! Did I take it too far this time?? Caroline is too angry to speak for most of the episode and I think it might be my fault! 🫣
In this episode I shock Caroline with a surprise review, she tells us about her meeting with the locals that objected to our planning application and we talk about dynamic pricing and our little pricing experiment.
We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #pillowpartners @thetownhouse.leith @chrisduckycampbell @pricelabs
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
27. Skinning Bambi & A Screaming Scouser
The Secret Serviced Podcast
08/05/24 • 39 min
Welcome to Episode 27 of Season 2.
Skinning Bambi & A Screaming Scouser
Just us this week as we discuss The New Forest Show, the confirmation that Furnished Holiday Let tax allowances will be scrapped by the new Labour government and the brilliant way our team handled abuse over the phone from a particularly irate guest.
We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #newforestshow @newforestshow
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
3. Hot Blonde Models & Chocolate Truffles
The Secret Serviced Podcast
02/19/24 • 58 min
Welcome to Episode 3 of Season 2!
In this episode Lisa gets a baptism of fire on her first shift with the business, we are talking about skill-based recruitment and we chat to Kim again about what to do when things go wrong with your cleaners!
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
19. That Sinking Feeling & Fireman's Fingers
The Secret Serviced Podcast
09/25/23 • 43 min
In Episode 19 Mark and Caroline talk about dealing with a leak at Eton House, out of the box thinking for the alternative use for holiday-let properties and they prepare for a visit from the fire authority.
Better Call Kim is back and the team talk about house rules and how to enforce them.
ABOUT THE SHOW
Mark and Caroline Winship own, operate and manage serviced apartments, holiday homes and hotels across the UK. In the Secret Serviced Podcast they lift the lid on the inner workings of their serviced accommodation and hotels business with an entertaining day-to-day, warts 'n all account of the highs and lows of the hospitality industry
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
7. An emotional goodbye and Pro Toaster People
The Secret Serviced Podcast
07/03/23 • 52 min
EPISODE 7
In Episode 7 Caroline gets emotional about leaving her teaching job after 21 years, Mark is looking at a new guest communication and support ticketing system to meet the needs of the new-look team at Gateway Accommodation, Kim is confused about how guests manage to leave their dentures behind and the search for a plumber at Eton House Hotel continues!
ABOUT THE SHOW
Mark and Caroline Winship lift the lid on the inner workings of their often successful hospitality business. Operating a serviced apartments, vacation rentals and hotels across the UK means there is never a dull moment!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
Follow the podcast on Instagram @ secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
You can also follow Mark on Instagram @markdwinship
Hosted on Acast. See acast.com/privacy for more information.
6. Nutrient Neutrality & Bringing Love Island to The Forest
The Secret Serviced Podcast
06/25/23 • 36 min
Welcome to Episode 6 of The Secret Serviced Podcast coming to you all the way from sunny Spain!
Mark and Caroline enjoy a food tour of Valencia with the marvellous Vivi from @indulgespain giving them lots of fresh enthusiasm and ideas for their own experiences project back in the UK. They are hit with something unexpected as they prepare their planning application for the new hotel and the team secure a booking for one of their properties to act as a TV set- next step Love Island!
And Danielle is back to put them on the spot with another round of Review Roulette!
Please like, follow and subscribe to make sure that you never miss an episode and if you are enjoying the podcast we would love for you to leave us a voice note if you have a question or just to let us know what you think of the pod so far - @secretservicedpodcast on instagram
Hosted on Acast. See acast.com/privacy for more information.
5. Spotless spectres & transient tradesmen
The Secret Serviced Podcast
06/19/23 • 40 min
Join Mark and Caroline for another instalment of The Secret Serviced Podcast.
Just when it looked like things were all going to plan with the new hotel development - the plumber goes AWOL! And yet another gremlin emerges in the form of a planning permission curve ball to say nothing of the ghost that just wants a good scrub!
Kim is back to help with listener questions and Mark and Caroline tell us about the cleaner they had to let go this week.
Please like, follow and subscribe wherever you get your podcasts.
Please give us a follow over on Instagram @secretservicedpodcast and leave us a voice note if you have a question or just to let us know what you think of the pod!
Hosted on Acast. See acast.com/privacy for more information.
29. Shitty Landlords & The Death Knell For Tourism
The Secret Serviced Podcast
08/19/24 • 37 min
Welcome to Episode 29 of Season 2.
Shitty Landlords & The Death Knell For Tourism
This week we discuss our approach to finding the right type of #landlord to work with, we talk about the use of physical signage in your #holidaylet and we have an industry update about the move from the Labour government to abolish the Furnished Holiday Let tax regime in April 2025 and the impact this will have on the tourism sector.
Don't forget to like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #seo #marketing #shetlandislands #visitshetland @craig_webb_seo @stay.newforest
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
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FAQ
How many episodes does The Secret Serviced Podcast have?
The Secret Serviced Podcast currently has 62 episodes available.
What topics does The Secret Serviced Podcast cover?
The podcast is about Real Estate, Hospitality, Entrepreneurship, Property, Investing, Investment, Podcasts and Business.
What is the most popular episode on The Secret Serviced Podcast?
The episode title '23. A Planning Bombshell & How Will We Pay The Bills Next Week?' is the most popular.
What is the average episode length on The Secret Serviced Podcast?
The average episode length on The Secret Serviced Podcast is 50 minutes.
How often are episodes of The Secret Serviced Podcast released?
Episodes of The Secret Serviced Podcast are typically released every 7 days.
When was the first episode of The Secret Serviced Podcast?
The first episode of The Secret Serviced Podcast was released on May 8, 2023.
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