
The Secret Serviced Podcast
Mark Winship
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life and where there is NEVER A DULL MOMENT!
Please also follow on Instagram @secretservicedpodcast
Hosted on Acast. See acast.com/privacy for more information.
All episodes
Best episodes
Seasons
Top 10 The Secret Serviced Podcast Episodes
Goodpods has curated a list of the 10 best The Secret Serviced Podcast episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to The Secret Serviced Podcast for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite The Secret Serviced Podcast episode by adding your comments to the episode page.

7. Don't Sweat The Big Stuff & Brian Chesky Listens To This Podcast
The Secret Serviced Podcast
05/14/25 • 50 min
Welcome to episode 7 of Season 3!
Don't Sweat The Big Stuff & Brian Chesky Listens To This Podcast
In this episode we talk about our #Airbnb are taking inspiration from our vision for Staycation Gateway and the importance of self-care and time-management when you are running your own business and we have an update for you on the valuation of Eton House.
What are your self-care and mental health strategies as a small business owner? We would love to hear from you.
Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #revenue #planning #mentalhealth #selfcare
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

25. Spider Woman & We're All About The Profit
The Secret Serviced Podcast
07/22/24 • 44 min
Welcome to Episode 25 of Season 2.
Spider Woman & We're All About The Profit
Oops! Did I take it too far this time?? Caroline is too angry to speak for most of the episode and I think it might be my fault! 🫣
In this episode I shock Caroline with a surprise review, she tells us about her meeting with the locals that objected to our planning application and we talk about dynamic pricing and our little pricing experiment.
We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #pillowpartners @thetownhouse.leith @chrisduckycampbell @pricelabs
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

8. 20k A Month From One House & There Are 3 People In This Marriage
The Secret Serviced Podcast
05/19/25 • 50 min
Welcome to episode 8 of Season 3!
20k A Month From One House & There Are 3 People In This Marriage
In this episode we talk about Airbnb's big announcement and the impact on hosts, the challenges of finding a good cleaning team, and how we earn 20k a month from one house using the luxury SA model.
Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #luxurysa
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

3. Hot Blonde Models & Chocolate Truffles
The Secret Serviced Podcast
02/19/24 • 58 min
Welcome to Episode 3 of Season 2!
In this episode Lisa gets a baptism of fire on her first shift with the business, we are talking about skill-based recruitment and we chat to Kim again about what to do when things go wrong with your cleaners!
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

24. Be Like Joe & Stop Using HMO's for Serviced Accommodation
The Secret Serviced Podcast
07/15/24 • 56 min
Welcome to Episode 24 of Season 2.
Be Like Joe & Stop Using HMO's for Serviced Accommodation
In this episode we talk about property inspections, how #servicedaccommodation can take you to some beautiful parts of the country, a new idea we are implementing as part of our direct booking strategy to cut through the noise and we have an amazing chat with a household name in our industry- Scott Weir from Pillow Partners.
We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #pillowpartners @chalmerspropertyinvestments @adrian_spence @scottweirofficial @pillow_partners @pillowpartners
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

23. A Planning Bombshell & How Will We Pay The Bills Next Week?
The Secret Serviced Podcast
07/08/24 • 64 min
Welcome to Episode 23 of Season 2.
A Planning Bombshell & How Will We Pay The Bills Next Week?
This was a difficult episode to record. We hit rock bottom this week but, as hard as it is, we owe it to all of you to tell you about it. That's what this podcast is all about. The planners dropped a bombshell on Eton House, we talk to Lisa about overwhelm and fighting fires from every direction and we prepare for an overhaul of our guest communication process.
We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment so that we can come and meet you and chat to you on the pod then please do reach out to us with a DM on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

16. Divine Cheesecake & We've Been Hacked!
The Secret Serviced Podcast
05/20/24 • 65 min
Episode 16 of Season 2. It's been a crazy week and we have so much to fill you in on!
Divine Cheesecake & We've been hacked!
In this episode we fill you in on our trip to Barcelona for the @scale.show, we catch up with Lisa for a game of Review Roulette and she gives us the low-down on an important project she is working on for our business with @touchstaywelcome and we let you now what it's like to have all of your #Airbnb accounts hacked all at once!
What did you think of this episode? Send us a DM on instagram @secretservicedpodcast to let us know!
#propertymanagement #airbnbhack #boostly #podcast @hostawaycom @casaamalia1950 - cheesecake! @boostlyuk
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

15. Barcelona Bound & Gerri Halliwell's Highlights
The Secret Serviced Podcast
05/13/24 • 52 min
Episode 15 of Season 2 has landed! Is this the half-way point in the season??
Barcelona Bound & Gerri Halliwell's Highlights
In this episode we talk about onboarding new properties under management and how important it is to set realistic expectations for your landlords from the outset, we look ahead to an exciting trip to Barcelona next week and we ask the question - Hostaway- is it working??
We hope you enjoy the episode!
Don't forget to send us a DM on instagram @secretservicedpodcast to let us know what you think of the podcast so far.
#landlords #barcelona #vacationrentals #aparthotels #podcast @hostawaycom @scale.show
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

14. The Big Bad Wolf & Lisa's Marriage Proposal
The Secret Serviced Podcast
05/06/24 • 44 min
A little bit later than usual but Episode 14 of Season 2 is here!
The Big Bad Wolf & Lisa's Marriage Proposal
In this episode Mark recounts his week tracking bears and wolves in mountains of Italy, Caroline gives us a run-down of her first week flying solo and she makes a brave pledge to get Booking com to sort out their financial dealings and the pair talk about their differing outlook on the routine jobs within the business!
We hope you enjoy the episode!
Don't forget to send us a DM on instagram @secretservicedpodcast to let us know your are out there!
#vacationrentals #servicedaccommodation #maintenance #podcast @hostawaycom
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.

4. Savage Dogs & Running Off With Aida
The Secret Serviced Podcast
04/21/25 • 42 min
Welcome to episode 4 of Season 3!
Savage Dogs & Running Off With Aida
In this episode we talk with Marianna about training virtual assistants, artificial intelligence and Marianna handles tricky guest queries live on the call!
Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast
#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #ai #staycation #revenue
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
Show more best episodes

Show more best episodes
FAQ
How many episodes does The Secret Serviced Podcast have?
The Secret Serviced Podcast currently has 71 episodes available.
What topics does The Secret Serviced Podcast cover?
The podcast is about Real Estate, Hospitality, Entrepreneurship, Property, Investing, Investment, Podcasts and Business.
What is the most popular episode on The Secret Serviced Podcast?
The episode title '23. A Planning Bombshell & How Will We Pay The Bills Next Week?' is the most popular.
What is the average episode length on The Secret Serviced Podcast?
The average episode length on The Secret Serviced Podcast is 49 minutes.
How often are episodes of The Secret Serviced Podcast released?
Episodes of The Secret Serviced Podcast are typically released every 7 days.
When was the first episode of The Secret Serviced Podcast?
The first episode of The Secret Serviced Podcast was released on May 8, 2023.
Show more FAQ

Show more FAQ