Client Retention Tips for Virtual Assistants

Client retention is more than just getting a client and keeping them.

It’s about building a great relationship that helps you grow as a VA, and helping your client grow too.

Strong, long-term relationships with our clients helps us build a stable and profitable business.

One of the most important pieces of building your long term relationships with clients is mastering communication.

When communication is clear, it helps to avoid misunderstandings, but it also helps you efficiently work together.

In this episode, we'll talk about a few simple things you can do to in your business that focus on working with your clients long term.

If you need help taking a step forward, that’s where I can help. I am here to help you become a ridiculously good VA.

I have helped hundreds of VAs who are stuck get moving through private coaching, my group coaching program and my self study trainings. If you are ready to get my help, let’s connect on a Cut to the Chase call. You can book yours at YourVAMentor.com/chase.

Thanks for tuning in this week! I’ll see you next time!

PRIVATE COACHING: Let’s work together privately to get you to your really big goal. It’s the fastest way to get results and we can start right away. Learn more about private coaching here.

GROUP COACHING MASTERMIND: The Virtual Circle is a group coaching mastermind option that costs less than private coaching, and can help you achieve the goals you set for yourself. We have one group training call and one group coaching call each month that will help you set goals and plan and implement the action steps to achieve them. There is also a VIP level of TVC that includes a monthly private coaching call, if you want a little extra personal attention. Check it out here: https://yourvamentor.com/TVC. We’d love to have you join us!

MONTHLY EMAIL MEMBERSHIP: I also have a brand new low-cost monthly membership program that will help you build your VA business – and it doesn’t require you to be on social media! It’s an email membership that I call The Virtual Toolkit! Every Monday morning you’ll receive a lesson and a downloadable resource in your inbox, that you can use to take a step further in your VA business. I’ve created TONS of amazing resources for you – from business foundations and building resources (financial stuff, calculators, productivity, tech tips and tools, website planning guide) to marketing tools (branding worksheet, blogging templates, content calendar, client acquisition, marketing campaign planner) to advanced business skills (package planning, branding tools, onboarding checklist, seo checklist, client management) and personal growth stuff (goal setting worksheet, networking, speaking tips and tools, conflict resolution tips). All of this is available to you for just $9 a month!! You get your first resource as soon as you register, and every Monday morning after that you’ll get a fresh new one. Get more details and sign up here now!

SELF STUDY PROGRAM: My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

COMPLIMENTARY CONSULT: Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It’s literally all I’m here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.