The Retail Insider Podcast Network

An off-schedule podcast discussion with Lisa Hutcheson, Managing Partner at J.C. Williams Group. Craig and Lisa discuss discuss Ebeltoft's 2021 retail innovation book which showcases leading innovations in Canada and beyond.

Retail Insider Podcast is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

Interview Details:

• Lisa Hutcheson
• J.C. Williams Group
• Global Retail Trends & Innovations 2021 (Ebeltoft Group)

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Lee delve into a detailed comparison of the retail landscapes in Vancouver and San Francisco. The discussion starts with the alarming number of store closures in San Francisco, where Market Street and Union Square. Vancouver seems to be more resilient in this regard, especially in popular areas like Robson Street and Granville Street. The conversation takes a somber turn as they address the issue of poverty and homelessness which is more concentrated in Vancouver, notably in the Downtown East Side, leading to challenges for retailers in the area.

The dialogue transitions to the topic of retail crime, with both cities grappling with theft and shoplifting problems. San Francisco’s retail crime appears to be more brazen, while Vancouver is not immune to these issues. The situation has led to a coalition in British Columbia to address these challenges, impacting retailers of all sizes. Despite these hurdles, high-end retailers in San Francisco’s Union Square area are reported to be thriving, highlighting the persistence of luxury brands given the wealth in the city. Both cities offer a unique shopping experience, with San Francisco featuring a wide range of luxury boutiques and Vancouver ranking as the second-best city for luxury shopping in Canada, with continued growth potential.

The discussion concludes with a visit to Gastown and the Woodward’s atrium, highlighting the architectural and historical significance of the area. While they appreciate the unique elements, the hosts acknowledge the challenges posed by addiction and homelessness. Despite these difficulties, they hope for positive change in the future and emphasize the importance of discussing and addressing these issues in the retail context.

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Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
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Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Lee delve into the intricate dynamics of downtown retail, honing in on the specific case of Edmonton in this episode of The Weekly by Retail Insider. Craig, having traversed the diverse retail landscapes from Vancouver to San Francisco, shares insights on the stark contrast between the vibrancy of suburban shopping centers and the decline of downtown cores. The conversation unfolds with a critical examination of factors such as the historical shift from downtown to suburbs post-World War II, the impact of major retailers like Walmart and Amazon, and the surprising downturn of once-thriving downtowns like Edmonton.

The duo scrutinizes Edmonton's downtown, noting the challenges of parking, increasing costs, and a lack of vibrancy. Craig's firsthand experience paints a vivid picture of the transformation from a bustling retail hub in the '80s and '90s to a quieter, less inviting space today. The podcast explores the broader trend in Canadian cities, drawing parallels between Edmonton and other urban centers like Winnipeg, Ottawa, and even smaller cities like Regina and Saskatoon, which have managed to maintain downtown retail vibrancy. The episode concludes with a reflection on potential solutions, from urban planning initiatives to the role of pedestrians in downtown spaces, leaving listeners pondering the future of retail landscapes in Canadian cities.

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Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
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• Stitcher

Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Lee discuss the relocation of Harry Rosen’s flagship store from 82 Bloor Street West to 153 Cumberland Street in Toronto’s upscale Yorkville neighborhood. This move from its long-standing Bloor Street location represents a major development in the city’s retail scene. The store’s design features will include a three-floor layout and expanded back-of-house operations, which are part of Harry Rosen’s evolving retail strategy. The relocation is seen as a transformative moment for Yorkville, further establishing it as a luxury retail hub.

They also touch upon the broader implications of this move for Yorkville and Bloor Street’s retail dynamics. The conversation highlights the influx of luxury brands into the area, including new and expanding stores like Bulgari and Lululemon, and the role these developments play in attracting more foot traffic and elevating the shopping experience.

The historical context of Harry Rosen’s establishment and its founder’s legacy in Canadian menswear is explored in the conversation. From its origins in 1955 to the passing of its founder in 2023, Harry Rosen has been instrumental in shaping men’s fashion in Canada. The discussion concludes with reflections on the store’s past locations and the evolution of Toronto’s retail environment over the decades.

Episode Sponsor:

• SAJO - Canada's first specialized retail builder. Visit SAJO to see their holistic approach and transdisciplinary team to explore and understand your needs.

Discussed in this Episode:

• Harry Rosen to Relocate Bloor Street Flagship to New Cumberland Street Premises in Toronto

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

An off-schedule podcast focusing on Craig’s attendance and related news coming out of the ICSC Toronto that happened on September 23-25, 2019. The Weekly podcast returns on Friday.

Retail Insider Podcast is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

More about ICSC (International Council of Shopping Centers): ICSC serves the global retail real estate industry providing its 70,000+ member network in over 100 countries with invaluable resources, connections and industry insights and actively work together to shape public policy. For more information about ICSC visit ICSC.com.

Discussed this episode:

• What is ICSC
• Craig’s involvement with ICSC
• Retail Chatter by Canadian Region-By-Region
  • Vancouver
  • Calgary
  • Edmonton
  • Toronto
  • Montreal
  • Maritimes
• More details about ICSC

Other Announcements:

• The Weekly podcast: Returns on Friday!

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher
• Google Play

Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!