The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian sits down with Laura Wilbur from Dinova to discuss strategies for attracting higher-spending corporate guests to restaurants. They delve into the benefits for both corporate diners and restaurant operators, including increased guest frequency, higher average check sizes, and loyal business relationships. Laura shares her professional insights on how Dinova helps bridge the gap between Fortune 1000 companies and high-quality dining establishments through tailored corporate dining programs. Key topics include restaurant vetting, managing guest experiences, and the specifics of business dining trends in today's economic climate.
00:00 Introduction to the Podcast
00:12 Meet Laura Wilbur from Dinova
00:19 The Importance of Corporate Guests
01:16 Laura's Background and Expertise
02:23 Understanding Expense Account Diners
03:44 How Dinova Connects Restaurants and Corporations
05:50 Navigating the Dinova App
07:31 Benefits for Diners and Corporations
11:13 Advantages for Restaurants
15:12 Ensuring Quality Experiences
19:58 Balancing Family and Business
20:26 Dining Out with Family vs. Business
21:24 The Importance of Customer Relationships
23:11 Challenges in the Restaurant Industry
26:54 Corporate Dining Best Practices
33:01 Engaging with Dinova
35:42 Conclusion and Contact Information

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Cijoy, an experienced restaurant technology and operations veteran. Cijoy shares his journey from engineering to the Y2K era and his transition into the restaurant industry. He introduces his new product, GM Pilot, which aims to streamline restaurant operations by optimizing labor management, enhancing efficiency, and saving costs. The discussion highlights the significant challenges faced by GMs and how GM Pilot is designed to alleviate these burdens by automating and improving labor and inventory management without requiring extensive training or IT resources. Cijoy also outlines future plans for expanding the capabilities of GM Pilot and provides insights into effective implementation strategies.
00:00 Audio GM Pilot
00:57 Introduction and Welcome
01:06 Guest Introduction: Meet Cijoy
01:49 Cijoy's Career Journey
04:39 The Birth of a New Idea
06:39 Implementing the Concept
11:35 Challenges and Solutions in Restaurant Tech
15:10 The Role of General Managers
17:30 Adapting to New Labor Models
19:38 Custom Tailored Solutions for Labor Management
20:16 Uncovering Hidden Opportunities in Labor Efficiency
21:44 The Importance of Consistent Guest Experience
22:59 Empowering GMs with Advanced Tools
26:09 Future Plans: Expanding Beyond Labor Management
29:24 Engagement and Implementation Process
31:58 Target Audience and Market Strategy
34:49 Conclusion and Contact Information

In this episode of the Restaurant Technology Guys Podcast, the hosts welcome Chad and Lauren Coulter, co-founders of Biscuit Belly. They share their journey from being pharmacists to becoming successful restaurateurs, developing their biscuit-centered restaurant brand. The Coulters discuss their strategic branding efforts, the challenges and adaptations brought on by the COVID-19 pandemic, and their expansion plans. They also reflect on the importance of maintaining a unique dining experience, both on-premise and off-premise, while highlighting their focus on building a strong, community-centered brand. Listeners gain insights into the operational intricacies of franchising and the duo's vision for future growth.
00:00 Introduction and Welcome
00:27 Meet Chad and Lauren Coulter
02:30 The Origin of Biscuit Belly
17:02 Navigating the Pandemic
22:15 Biscuit Belly's Menu and Experience
24:42 Expansion and Franchising
30:25 Conclusion and Contact Information

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by Brian Wayne, VP of Customer Success at QSR Automations. They discuss how QSR Automations' technology solutions, such as the ConnectSmart kitchen display system and front desk software, enhance kitchen efficiency and guest experience. Brian shares insights into his journey with QSR Automations, the evolution of their products, and the importance of data in improving restaurant operations. The conversation highlights the benefits of transitioning from kitchen printing to more sophisticated kitchen management systems, including improved food quality, reduced noise, and better guest communication. Brian also touches on the significance of real-time data, partnerships, and predictive analytics in the future of restaurant technology.
00:00 QSR Automations
00:39 Introduction and Guest Introduction
01:03 Brian's Journey with QSR Automations
02:55 What is QSR Automations?
05:25 The Evolution of Kitchen Display Systems
12:03 Real-Time Data and Guest Communication
19:30 Front Desk Software and Integration
26:11 The Future of Restaurant Technology
29:48 Touchscreens vs. Bump Bars in Kitchens
32:37 Conclusion and How to Engage with QSR