The Product Experience

A nice bit of serendipity this week: this week’s guest, Josh Seiden, had his new book (Outcomes Over Output) recommended in last week’s episode by guest Rich Mironov. While we didn’t plan this, it’s no surprise – Josh is a respected author, speaker, trainer, and consultant, and the book is a fantastic read. As a [...] Read more »

The post Outcomes Over Outputs – Josh Seiden on The Product Experience appeared first on Mind the Product.

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Join us on this week's podcast as we sit down with Lindsay Jayne, the Chief Product Officer at the Financial Times, to uncover her insights and strategies for managing the immense pressure of the product role. Lindsay takes us through her career journey, transitioning from government digital services to startups and eventually to a large organisation like the Financial Times. We discuss the dual challenges product managers often face, from a lack of understanding of their role in non-tech organizations to the relentless pressure from venture capital in tech companies.
Featured Links: Follow Lindsey on LinkedIn | Financial Times | 'Six things we learned at the Pendomonium and #mtpcon roadshow London 2024' feature by Louron Pratt | Peakon - an intelligent and automated employee engagement platform

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

If you’re active on Product Twitter, then you already know John Cutler. It’s not just that he’s extremely prolific – it’s the quality and depth of his tweets (and his longer essays) that reach deep into the heart of what we’re struggling with on a daily basis – especially his post 12 Signs You’re working in [...] Read more »

The post Podcast: How to get Your Team to do Their Best Work with John Cutler appeared first on Mind the Product.

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Curious about the illusions and realities of corporate culture? Join us as we chat with Keiji Adedeji, an experienced product leadership coach with deep insights into the world of product management. Keiji shares her fascinating journey from software tester to product manager, driven by a relentless curiosity and a knack for problem-solving. With over 18 years in tech and extensive experience in B2B sectors, including her recent work with the International Baccalaureate Organization, Keiji brings to light the humorous and perplexing behaviors of large companies and the illusion of control that often drives their decisions.
In our conversation, we unpack the common pitfalls of adopting agile methodologies without truly grasping their essence, drawing from Keiji's firsthand experience with teams attempting to mirror Spotify's squad model. We highlight unusual practices, like the need to move physical cards, emphasizing the necessity of trust and focusing on outcomes rather than getting lost in the process. As our world shifts towards virtual and hybrid work environments, Keiji questions the relevance of traditional tools and underscores the importance of adaptable, outcome-driven work practices.
We also explore the challenges that come with setting strategic goals and how organizations can sometimes lose sight of their brand and mission in pursuit of metrics and revenue. By discussing the value of clear boundaries and the dangers of excessive bureaucracy, we aim to equip listeners with strategies to empower teams and drive meaningful change. From setting effective guardrails to navigating organizational complexity, Keiji offers a wealth of knowledge on building a culture of experimentation and tackling inefficiencies to enhance productivity and engagement.
Featured Links: Follow Keji on LinkedIn | Watch Keji's talk at #mtpcon 2023 | The Spotify Squad Model

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

What role do company values play in shaping successful product teams? Find out as we chat with Brian Walsh, SVP of Product at Pendo, who uncovers the power of open communication and collaboration in fostering a thriving product culture.
Featured Links: Follow Brian on LinkedIn | Brian's blog at Pendo | Brian's talk at the Pendomonium and #mtpcon roadshow in Amsterdam 2024 | 'Five things we learned at the Pendomonium and #mtpcon roadshow - Amsterdam 2024' feature by Louron Pratt

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.