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Amanda is a crisis communication specialist and is the director and founder of crisis communication consultancy Amanda Coleman Communication Ltd. Based in the UK, she has more than 20 years of experience in emergency services communication and leading in a time of crisis.

She is the author of Crisis Communication Strategies published in May 2020 by Kogan Page. In 2017, Amanda led the law enforcement communication response to the Manchester Arena terrorist attack.

Amanda began her working life as a journalist. She is a Chartered PR practitioner as well as a Fellow of both the Chartered Institute of Public Relations and the Public Relations and Communication Association. She is an advisor for the Resilience Advisors Network and a senior associate of the Centre for Crisis and Risk Communication.

Amanda’s book Crisis Communications Strategies https://amzn.to/3z0gWuI

Twitter: @amandacomms

Blog: Amandacomms's Blog | Communicating about crisis, reputation and more (wordpress.com)

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Emily Allen Lucht is the Director of Communications at the Maryland Department of Housing and Community Development.

Previously, she was the Communications and Media Specialist at the Maryland Center for School Safety (MCSS). She was responsible for creating and updating accessible social media content, graphic, audio, and visual designs, website content production and maintenance, the agency's branding initiatives, and developing outreach campaigns found on all their digital platforms. Ms. Allen Lucht also produced live and recorded video content for the MCSS and its many local and statewide partners.
Emily's email address - [email protected]
Emily's Twitter Account - @allen_emilym

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Christine has over fifteen years of experience in crisis and emergency communication as well as shaping the digital policing narrative in the UK. As one of the founding teams to bring social to the public sector, Christine has trained emergency services and government agencies across the world in how to engage with the public through digital channels.
With previous experience as a journalist and as a decorated operational police officer, Christine has worked to bridge the gap between the public and police through better communication. Her experiences have included large-scale events such as the London 2012 Olympics, the funeral of British Prime Minister Margaret Thatcher and financial scandals, riots, and the handling of historic sex abuse cases.
PIO Toolkit Twitter - https://twitter.com/piotoolkit
PIO Toolkit LinkedIn - https://www.linkedin.com/company/piotoolkit/

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Our premiere sponsor, Social News Desk, has an exclusive offer for PIO Podcast listeners. Head over to socialnewsdesk.com/pio to get three months free when a qualifying agency signs up.

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Victorian Simmons currently works as the Public Information Officer for the Town of Apex. Prior to her position with Apex, she was the Community Engagement Specialist for the Greensboro Fire Department. Victorian has been published in Firehouse Magazine and was a featured speaker at the 2024 NFPA Conference and the North Carolina Fire Educators Conference. She is the 2023 Greensboro Mosi Award recipient for reaching non-English speaking communities with fire safety video messages and the 2024 Greensboro Employee Innovation Award recipient for designing and developing a booklet to help community members after they have been affected by fires. She was just selected as the 2024 International Rising Star by Women in Fire Safety. She has been recognized multiple times and has received awards from her community for using creative strategies to effectively reach specific audiences with life saving information. She is locally known for her small business Fire & Oak where she teaches smaller departments how to effectively use digital communications like social media, website design, and photography/videography. She is an adjunct Professor for GTCC Fire Academy where she teaches Public Safety Communications courses to students in North Carolina, Virginia and South Carolina. Though she has a quickly growing career in the fire industry, she has an extensive background in marketing and communications. Simmons has a Bachelor’s degree in Marketing from Keuka College, a Master’s degree in Business Management from Elmira College, and is currently working on her Ph.D. in Strategic Communication from Liberty University. She has spent the last 9 years in managerial roles focused on strategic communications, marketing, writing, photography, social media, and design.
Victorian's LinkedIn

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