How Data Personalizes the Media Experience
04/08/21 • 21 min
Media & Entertainment: The past year has accelerated the ability for media companies to deliver new, highly personalized experiences through comprehensive, data-driven insights. Jesse Redniss of Brave Ventures and Jennifer Cooper of Microsoft join Steve for this wide-ranging discussion about how these efforts are already delighting audiences.
Click here for transcript of this episode.
Know Your Audience: Understand and anticipate consumer preferences and behaviors through comprehensive data-driven audience insights. Use audience engagement strategies and customer analytics to understand your customer in depth.
Steve Franklin | LinkedIn [host]
Jesse Redniss, Brave Ventures | LinkedIn [guest]
Jennifer Cooper, Microsoft | LinkedIn [guest]
Visit our Media and Entertainment site and our Telecommunications site to learn more.
Media & Entertainment: The past year has accelerated the ability for media companies to deliver new, highly personalized experiences through comprehensive, data-driven insights. Jesse Redniss of Brave Ventures and Jennifer Cooper of Microsoft join Steve for this wide-ranging discussion about how these efforts are already delighting audiences.
Click here for transcript of this episode.
Know Your Audience: Understand and anticipate consumer preferences and behaviors through comprehensive data-driven audience insights. Use audience engagement strategies and customer analytics to understand your customer in depth.
Steve Franklin | LinkedIn [host]
Jesse Redniss, Brave Ventures | LinkedIn [guest]
Jennifer Cooper, Microsoft | LinkedIn [guest]
Visit our Media and Entertainment site and our Telecommunications site to learn more.
Previous Episode
Telco’s Customer Experience Goes Digital
Telecommunications: Providing a meaningful customer experience has long been a challenge in the telco industry, but technologies like chatbots that utilize AI and cloud-based services are changing those impressions. Guests Kevin Knowles and Paul Jacobs of Vodafone join Rick Lievano and Luca Cassani of Microsoft to talk about the new face of customer experience.
Click here for transcript of this episode.
Transform customer experiences: Use data-driven insights and AI to deliver personalized content and experiences to earn telecommunications customers for life.
Steve Franklin | LinkedIn [host]
Kevin Knowles, Vodafone | LinkedIn [guest] Paul Jacobs, Vodafone | LinkedIn [guest] Rick Lievano, Microsoft Corporation | LinkedIn [guest] Luca Cassani, Microsoft Corporation | LinkedIn [guest]
Visit our Media and Entertainment site and our Telecommunications site to learn more.
Next Episode
Optimizing Next-Gen Telco Networks
Telecommunications: As the industry rolls out 5G networks, providers must move quickly to expand their capabilities and offer more industry-specific solutions so they can capitalize on the digital services 5G will enable. Steve speaks with experts Ashwin Moranganti, Shriraj Gaglani, and Monte Hong about opportunities in the cloud and how telcos can master the B-to-B space.
Click here for transcript of this episode.
Deploy and optimize next-gen networks: Use AI and automation to increase telecommunication network efficiency, scalability, and reliability, and capitalize on new service opportunities enabled by 5G.
Steve Franklin | LinkedIn [host]
Ashwin Moranganti, Affirmed Networks | LinkedIn [guest]
Shriraj Gaglani, Metaswitch | LinkedIn [guest]
Monte Hong, Microsoft Corporation | LinkedIn [guest]
Visit our Media and Entertainment site and our Telecommunications site to learn more.
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