
#94: Paws Up Resort, Glamping, and Authentic Outdoor Experiences | with Steve Hurst
09/18/24 • 33 min
Curious about the intersection of luxury and wilderness? Ever wondered how a 37,000-acre ranch became a world-renowned resort?
In this episode, hosts David Millili and Steve Carran have an engaging conversation with Steve Hurst, the Managing Director at The Resort at Paws Up. They discuss Steve's career journey from his early days as a barista to managing luxury hotels and resorts, with a special focus on the unique guest experience at Paws Up. The resort, set on a 37,000-acre ranch in Montana, combines luxury with adventure, offering activities like fly fishing, horseback riding, and mountain biking. They delve into the resort's personalized service, culinary excellence, and the importance of genuine, authentic experiences. Steve also shares insights on the importance of adaptability, the value of time, and the resort's mission to provide an extraordinary experience for guests. The episode concludes with valuable advice for those looking to pursue a career in hospitality.
This episode explores:
- The evolution of Paws Up from a family ranch to an award-winning luxury resort
- How Paws Up creates personalized experiences through extensive pre-arrival planning
- The resort's innovative approach to dining, offering up to 10 different restaurant experiences nightly
- How outdoor activities help families and couples reconnect in meaningful ways
- Paws Up's success in garnering industry accolades and recognition
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media
Links:
LinkedIn: https://www.linkedin.com/in/stevenhurst/
The Resort at Paws Up: https://www.pawsup.com/
For full show notes head to: https://themodernhotelier.com/episode/94
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...
Curious about the intersection of luxury and wilderness? Ever wondered how a 37,000-acre ranch became a world-renowned resort?
In this episode, hosts David Millili and Steve Carran have an engaging conversation with Steve Hurst, the Managing Director at The Resort at Paws Up. They discuss Steve's career journey from his early days as a barista to managing luxury hotels and resorts, with a special focus on the unique guest experience at Paws Up. The resort, set on a 37,000-acre ranch in Montana, combines luxury with adventure, offering activities like fly fishing, horseback riding, and mountain biking. They delve into the resort's personalized service, culinary excellence, and the importance of genuine, authentic experiences. Steve also shares insights on the importance of adaptability, the value of time, and the resort's mission to provide an extraordinary experience for guests. The episode concludes with valuable advice for those looking to pursue a career in hospitality.
This episode explores:
- The evolution of Paws Up from a family ranch to an award-winning luxury resort
- How Paws Up creates personalized experiences through extensive pre-arrival planning
- The resort's innovative approach to dining, offering up to 10 different restaurant experiences nightly
- How outdoor activities help families and couples reconnect in meaningful ways
- Paws Up's success in garnering industry accolades and recognition
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media
Links:
LinkedIn: https://www.linkedin.com/in/stevenhurst/
The Resort at Paws Up: https://www.pawsup.com/
For full show notes head to: https://themodernhotelier.com/episode/94
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...
Previous Episode

#93: Treehouse Resort & Offering Unique Travel Experiences | with Amanda Jensen
Ever wondered what it would be like to turn your childhood treehouse dreams into a thriving resort business?
Join hosts David Millili and Steve Carran as they sit down with Amanda Jensen, CEO and co-founder of Sanctuary Treehouse Resort, the world's largest treehouse resort. In this captivating episode, Amanda shares the inspiring journey of how a simple treehouse for her children blossomed into an innovative and immersive hospitality experience.
In this episode, you'll discover:
- The origin story of Sanctuary Treehouse Resort and how it grew from a family project to a world-renowned destination
- Unique interactive features of the treehouses, including slides, secret ladders, and drink chutes
- Insights into sustainable building practices and preserving the natural environment
- How the resort balances luxury amenities with a playful, childhood-inspired atmosphere
- The impact of the business on family life and creating a legacy
- Partnerships with local attractions and the creation of the "Sanctuary Perk Card" for guests
Tune in to discover how Amanda and her family are redefining experiential travel, one treehouse at a time!
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media
Links:
LinkedIn: https://www.linkedin.com/in/amanda-jensen-a6b358236/
Sanctuary Treehouse Resort: https://www.treehouseresort.com/
For full show notes head to: https://themodernhotelier.com/episode/93
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...
Next Episode

#95: Delivering Inspiring Experiences in Iconic Places | with David Barry, President of Pursuit
How has David Barry's journey from a ski instructor to President of Pursuit Collection shaped his approach to leadership in the hospitality industry?
In this engaging episode, hosts David Millili and Steve Carran sit down with David Barry, President of Pursuit Collection. Barry shares his unique journey from ski instructor to hospitality leader, offering valuable insights into creating exceptional guest experiences, fostering a strong company culture, and navigating challenges in the hospitality industry. The conversation covers a range of topics, from sustainable practices to innovative approaches in destination management, providing listeners with a comprehensive look at modern hospitality leadership.
In this episode, you'll learn:
- The importance of authenticity in creating unique guest experiences
- How do hospitality businesses handle natural disasters and manage crises, as exemplified by the Jasper wildfires?
- Advice for young professionals entering the hospitality field
- The role of technology and innovation in shaping the future of hospitality
- The significance of honoring local cultures and environments in hospitality offerings
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media
Links:
LinkedIn: https://www.linkedin.com/in/david-barry-3501901/
Pursuit Collection: https://www.pursuitcollection.com/
For full show notes head to: https://themodernhotelier.com/episode/95
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...
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