Employee voice and silence in healthcare and the role of profession with Victoria Lister

In S4 E11 I am delighted to welcome Victoria Lister to the podcast. Victoria has an extensive background in hospitality, advertising and the non-profit sector. She is PhD researcher in the Department of Employment Relations and Human Resources and the Centre for Work, Organisation and Wellbeing at Griffith University. Her PhD research is in the area of employee voice and silence in healthcare. It examines what junior doctors do and don't speak up about at work and why, with a special interest in the professional forces that shape junior doctor silence. Victoria also researches the voice and silence experiences of early career academics; works on health workforce wellbeing initiatives; has a 'side hustle' as a designer and retailer of women's active and underwear; and will soon offer coaching as a path to voice for junior doctors who are MDs, PhDs. or both.
In this conversation Victoria discusses her research work and defines employee voice and silence within the context of the healthcare environment. She describes the different lenses through which employee voice in healthcare can be viewed and expressed e.g patient safety and employee working conditions. We discuss in more detail her qualitative research with doctors and the junior doctor cohort in particular. Victoria explores the role of profession and culture and the so-called "hidden curriculum" of medicine and the barriers this can create to speaking up. Many core podcast themes and topics are re-visited in this, at times, hard to hear but crucial conversation. I am nevertheless encouraged by the hopeful pockets of excellence we highlight and the power of collective voice and momentum. Thank you Victoria.
Links/references/resources:
Victoria Lister
[email protected]
victorialister.com
Follow me on LinkedIn
Victoria Lister |Hummingbird Pie | Underwear and Outerwear [email protected]hummingbirdpie.com

Healing the Professional Culture of Medicine article
https://www.mayoclinicproceedings.org/action/showPdf?pii=S0025-6196%2819%2930345-3
RACP Pomegranate Health Podcast episode https://podcasts.apple.com/au/podcast/ep101-setting-the-standard-for-workforce-wellbeing/id1022747864?i=1000629370015
Gathering of Kindness events
https://www.gatheringofkindness.org/gok-2023
Beyond the Stethoscope Lucy Mayes
https://www.lucymayes.com/beyond-the-stethoscope
Other sources of help and support:
https://www.handnhand.org.au
https://www.drs4drs.com.au

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au
Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.