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The Michael Shermer Show - 291. Rob Ashton — Silent Influence and the Science of Writing, Reading, and Communicating

291. Rob Ashton — Silent Influence and the Science of Writing, Reading, and Communicating

08/09/22 • 105 min

The Michael Shermer Show

Shermer and Ashton discuss: what it’s like advising Google and Buckingham Palace on how to communicate • what makes writing appealing and effective • how to write better emails and social media posts • why the messages we write often backfire • why emails so often make us angry • How has written communication changed in the last five years? • What makes Donald Trump such a powerful communicator that he can seemingly hypnotize tens of millions of people and dictate entire news cycles with a single statement? • when you should stop writing and pick up the phone to talk instead • How much information is too much?

Rob Ashton is a writer, editor, and a former research scientist (a molecular biology researcher who helped develop the first tests for HIV). For the last six years, he’s been on a quest to discover the science of how the words we read and write affect what we think and do. His experience includes 24 years advising some of the biggest names in commerce, such as Google, as well as working with national governments, charities and even the Royal Household at Buckingham Palace, all in an effort to help their people communicate more effectively in writing. He calls writing ‘the invisible medium’. And he believes much of the misunderstanding in the world stems from our increasing reliance on our keyboards and phone screens to ‘talk’ to each other. But he says it’s always frustrated him that so much of the communication advice on the web and pushed by consultants is based on a mixture of pseudoscience, hearsay and wishful thinking. Read more at: robashton.com/influence

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Shermer and Ashton discuss: what it’s like advising Google and Buckingham Palace on how to communicate • what makes writing appealing and effective • how to write better emails and social media posts • why the messages we write often backfire • why emails so often make us angry • How has written communication changed in the last five years? • What makes Donald Trump such a powerful communicator that he can seemingly hypnotize tens of millions of people and dictate entire news cycles with a single statement? • when you should stop writing and pick up the phone to talk instead • How much information is too much?

Rob Ashton is a writer, editor, and a former research scientist (a molecular biology researcher who helped develop the first tests for HIV). For the last six years, he’s been on a quest to discover the science of how the words we read and write affect what we think and do. His experience includes 24 years advising some of the biggest names in commerce, such as Google, as well as working with national governments, charities and even the Royal Household at Buckingham Palace, all in an effort to help their people communicate more effectively in writing. He calls writing ‘the invisible medium’. And he believes much of the misunderstanding in the world stems from our increasing reliance on our keyboards and phone screens to ‘talk’ to each other. But he says it’s always frustrated him that so much of the communication advice on the web and pushed by consultants is based on a mixture of pseudoscience, hearsay and wishful thinking. Read more at: robashton.com/influence

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undefined - 290. Anastacia Marx de Salcedo — Eat like a Pig, Run Like a Horse

290. Anastacia Marx de Salcedo — Eat like a Pig, Run Like a Horse

Shermer and de Salcedo discuss: her diagnosis of multiple sclerosis at age 27 • her long-term psychological strategy for living with a serious illness • what “eating like a pig” actually means • our 70-year-old “diet detour” • the obesity crisis • how dietary studies are conducted • the baseline health of lab rats • static vs. dynamic metabolism • diseases you can treat, manage, or prevent with exercise • cholesterol and statins • why exercise is more important than diet • how you can have your cake and eat it, too.

Anastacia Marx de Salcedo is a food writer whose work has appeared in Salon, Slate, the Boston Globe, and Gourmet magazine and on PBS and NPR blogs. She’s worked as a public health consultant, news magazine publisher, and public policy researcher. She is the author of Combat-Ready Kitchen and lives in Boston, MA.

Next Episode

undefined - 292. Gary Marcus — Rebooting AI: Building Artificial Intelligence We Can Trust

292. Gary Marcus — Rebooting AI: Building Artificial Intelligence We Can Trust

Despite the hype surrounding AI, creating an intelligence that rivals or exceeds human levels is far more complicated than we have been led to believe. The achievements in the field thus far have occurred in closed systems with fixed sets of rules, and these approaches are too narrow to achieve genuine intelligence. The real world, in contrast, is wildly complex and open-ended. How can we bridge this gap? What will the consequences be when we do?

Shermer and Marcus discuss: why AI chatbot LaMDA is not sentient • “mind”, “thinking”, and “consciousness”, and how do molecules and matter give rise to such nonmaterial processes • the hard problem of consciousness • the self and other minds • How would we know if an AI system was sentient? • Can AI systems be conscious? • free will, determinism, compatibilism, and panpsychism • language • Can we have an inner life without language? • How rational or irrational an animal are we?

Gary Marcus is a scientist, best-selling author, and entrepreneur. He is Founder and CEO of Robust.AI, and was Founder and CEO of Geometric Intelligence, a machine learning company acquired by Uber in 2016. He is the author of five books, including The Algebraic Mind, Kluge, The Birth of the Mind, and the New York Times best seller Guitar Zero, as well as editor of The Future of the Brain and The Norton Psychology Reader. He has published extensively in fields ranging from human and animal behavior to neuroscience, genetics, linguistics, evolutionary psychology and artificial intelligence, often in leading journals such as Science and Nature, and is perhaps the youngest Professor Emeritus at NYU. His newest book, co-authored with Ernest Davis, Rebooting AI: Building Machines We Can Trust aims to shake up the field of artificial intelligence.

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