Saving lives with AI | Emi Gal from Ezra

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03/06/24 • 50 min

In this episode, we sat down with Emi Gal, founder and CEO of Ezra, a startup that leverages AI to detect cancer early and inexpensively. Emi provides insights into the landscape of the healthcare sector and talks about the differences between building an AI startup in healthcare versus SaaS. Turns out that "(In AI skills)... are not that transferable." EZRA Website - https://ezra.com Twitter - https://twitter.com/ezrainc Emi Gal LinkedIn - https://www.linkedin.com/in/emigal Twitter - https://twitter.com/emigal FIRSTMARK Website - https://firstmark.com Twitter - https://twitter.com/FirstMarkCap Matt Turck (Managing Director) LinkedIn - https://www.linkedin.com/in/turck/ Twitter - https://twitter.com/mattturck (00:00) Intro (01:50) Ezra raised $21 million in series B round (02:55) The origin of Ezra (06:06) Sourcing AI talent (06:52) Building a proof of concept (09:05) The tipping point for the product market fit (10:57) Y Combinator wants more MRI startups. Why? (11:37) Ezra's vision for MRI (13:25) Is it covered by insurance? (16:15) Full stack vs Software only (20:00) Training AI (22:55) Building an MRI database (25:45) Will radiologists get replaced by AI? (27:52) Creating reports with Generative AI (30:50) Can we trust AI in healthcare? (33:44) What are the specific challenges of building an AI startup? (39:01) Healthcare entrepreneurship (43:59) Staying fit as a CEO: Emi's mental and physical health routine (48:28) Plans for 2024

Previous Episode

Embracing AI: Lessons from Intercom's Journey

In this episode, we sat down with Des Traynor, co-founder of Intercom, to explore the seismic shift towards Artificial Intelligence in customer service software. Intercom has gone all-in to embrace AI as people's expectations of what chatbots can do started growing with the release of ChatGPT. Des shares the pivotal moments and strategic decisions that led to this transition, highlighting the urgency and vision that propelled Intercom to integrate AI into their core offerings. Des also delves into the challenges of building a bicontinental startup and the strategic pivot towards becoming an AI-first company. Tune in for an enlightening discussion on the strategy and journey of adapting AI. INTERCOM Website - https://www.intercom.com Twitter - https://twitter.com/intercom Des Traynor LinkedIn - https://www.linkedin.com/in/destraynor/ Twitter - https://twitter.com/destraynor FIRSTMARK Website - https://firstmark.com Twitter - https://twitter.com/FirstMarkCap Matt Turck (Managing Director) LinkedIn - https://www.linkedin.com/in/turck/ Twitter - https://twitter.com/mattturck (00:00) Intro

(01:16) How did Intercom make a transition to a generative AI product (Fin)?

(05:34) Did the Intercom manifesto play a role in the transition?

(07:16) What was the Intercom before Fin?

(09:01) How much development effort did you spend on AI?

(12:31) UX

(15:20) People used to hate chatbots

(17:51) GPT and building layers around it

(20:50) The future of customer service

(23:57) GPT-4/Llama/Mistral/Claude

(25:58) Are multimodal AI-bots the future?

(27:08) AI-hallucination

(30:11) Customization

(34:34) Will Fin get a voice?

(36:26) Customer support cost and impact on profitability

(39:58) How much should you charge?

(45:26) AI-bot resolution rate

(46:43) Can bots take action?

(48:40) AI-adoption

(51:14) How the Intercom team evolve

(53:38) How did 4 Irish guys create a bi-continental startup?

(56:17) Work distribution

(58:38) Tech in Europe vs tech in the US

Next Episode

Why Ecosystem Partnerships Are The Future In The Age Of AI | Bob Moore from Crossbeam

In this episode, we sit down with Bob Moore, the CEO of Crossbeam, who turned a $2.6 billion mistake into a masterclass on Ecosystem-Led Growth (ELG). Fresh off publishing his new book, Bob shares why ELG is the future of business growth, challenging traditional strategies with data-driven insights and partnerships.

Bob reveals how Crossbeam can help companies of any size leverage ELG to achieve remarkable growth. He dives into the role of data in ELG, the impact of AI on marketing, and practical steps for implementing ELG in your own company.

From discussing the "slow heat death" of traditional growth strategies to unveiling the potential of data-driven partnerships, this episode is packed with eye-opening revelations. Bob also tackles the practical steps companies can take to implement ELG, making this a must-watch for CEOs, leaders, and entrepreneurs aiming to catapult their businesses into a new era of growth.

Book: https://www.amazon.com/Ecosystem-Led-Growth-Blueprint-Marketing-Partnerships/dp/1394226837

Crossbeam

Website - https://www.crossbeam.com

Twitter - https://twitter.com/crossbeam

Bob Moore

LinkedIn - https://www.linkedin.com/in/robertjmoore/

Twitter - https://twitter.com/robertjmoore

FirstMark

Website - https://firstmark.com

Twitter - https://twitter.com/FirstMarkCap

Matt Turck (Managing Director)

LinkedIn - https://www.linkedin.com/in/turck/

Twitter - https://twitter.com/mattturck

(00:00) Intro (00:43) Bob recently wrote a book. Why did he do that as a CEO? (03:20) Bob's $2.6 billion mistake (12:15) What is ELG? (17:30) How does Crossbeam work? (20:51) Why do we need another type of go-to-market motion? (25:00) AI is killing inbound/outbound marketing (31:50) Applying ELG to your company (36:13) When should you do ELG and partnerships? (43:34) Outro