
Channel Free Logistics with Bill Thayer
02/14/24 • 44 min
Bill Thayer and Joe Lynch discuss channel free logistics. Bill is the Founder and CEO, of Fillogic a logistics-as-a-service platform for retail that converts underutilized space at retail centers into tech-enabled, micro distribution hubs.
About Bill ThayerBill Thayer is the Founder and CEO, of Fillogic a logistics-as-a-service platform for retail that converts underutilized space at retail centers into tech-enabled, micro distribution hubs. Bill has over 30 years of experience in retail logistics, ecommerce, technology, store operations, and consulting. Bill started his career in the Buyer Training Program at Macy's, moved to Loehmann's (a $500M retailer) where he ran the Company as COO / CIO. Bill worked again with Macy's to help design and set-up the Macy's Backstage logistics network. Through 2020, Bill was the CLO of Century 21 Stores (an $800M retailer). He has worked with companies like Barneys, the Hearst Corporation, and SDI Systems, a logistics automation manufacturer. During these 30 years, Bill noticed a major gap in the logistics capabilities supporting physical retail locations. He identified a need for a local market logistics network, converting underutilized space in shopping malls into micro-logistics capacity in the middle and final mile. Using these locations as logistics nodes, the Fillogic team has developed proprietary technology and solutions that create a circular, sustainable, and efficient B2B logistics network.
About FillogicThe leading platform for local market logistics. Fillogic converts under-utilized space in retail centers - shopping malls - by deploying the technology and operations to create local logistics hubs. They provide retailers a more efficient, cost-effective and sustainable channel-free model that enables their partners to optimize their existing assets; their stores, people and inventory. The Fillogic network unlocks savings and efficiencies in the middle mile, where customers live, shop and interact.
Key Takeaways: Channel Free Logistics- Fillogic transforms retail ecosystems by creating a well-oiled machine that streamlines middle- and final-mile logistics, making them efficient, sustainable, and cost-effective.
- Micro-fulfillment platform: Converts underutilized retail space into local logistics hubs, closer to consumers.
- Reduced costs & time: Saves retailers 65% in time & money compared to traditional fulfillment.
- Faster delivery: Enables same-day or next-day delivery for 98% of the mainland US.
- Sustainable solution: Utilizes existing infrastructure, reducing carbon footprint and warehouse construction.
- Full suite of services: Provides picking, packing, shipping, returns management, & more.
- Technology-driven: Connects retail systems to hubs and delivery network for efficiency.
- Reusable packaging: Utilizes 100% recyclable and reusable packaging for shipments.
- Growing network: Has hubs in multiple US locations with continued expansion.
Bill Thayer and Joe Lynch discuss channel free logistics. Bill is the Founder and CEO, of Fillogic a logistics-as-a-service platform for retail that converts underutilized space at retail centers into tech-enabled, micro distribution hubs.
About Bill ThayerBill Thayer is the Founder and CEO, of Fillogic a logistics-as-a-service platform for retail that converts underutilized space at retail centers into tech-enabled, micro distribution hubs. Bill has over 30 years of experience in retail logistics, ecommerce, technology, store operations, and consulting. Bill started his career in the Buyer Training Program at Macy's, moved to Loehmann's (a $500M retailer) where he ran the Company as COO / CIO. Bill worked again with Macy's to help design and set-up the Macy's Backstage logistics network. Through 2020, Bill was the CLO of Century 21 Stores (an $800M retailer). He has worked with companies like Barneys, the Hearst Corporation, and SDI Systems, a logistics automation manufacturer. During these 30 years, Bill noticed a major gap in the logistics capabilities supporting physical retail locations. He identified a need for a local market logistics network, converting underutilized space in shopping malls into micro-logistics capacity in the middle and final mile. Using these locations as logistics nodes, the Fillogic team has developed proprietary technology and solutions that create a circular, sustainable, and efficient B2B logistics network.
About FillogicThe leading platform for local market logistics. Fillogic converts under-utilized space in retail centers - shopping malls - by deploying the technology and operations to create local logistics hubs. They provide retailers a more efficient, cost-effective and sustainable channel-free model that enables their partners to optimize their existing assets; their stores, people and inventory. The Fillogic network unlocks savings and efficiencies in the middle mile, where customers live, shop and interact.
Key Takeaways: Channel Free Logistics- Fillogic transforms retail ecosystems by creating a well-oiled machine that streamlines middle- and final-mile logistics, making them efficient, sustainable, and cost-effective.
- Micro-fulfillment platform: Converts underutilized retail space into local logistics hubs, closer to consumers.
- Reduced costs & time: Saves retailers 65% in time & money compared to traditional fulfillment.
- Faster delivery: Enables same-day or next-day delivery for 98% of the mainland US.
- Sustainable solution: Utilizes existing infrastructure, reducing carbon footprint and warehouse construction.
- Full suite of services: Provides picking, packing, shipping, returns management, & more.
- Technology-driven: Connects retail systems to hubs and delivery network for efficiency.
- Reusable packaging: Utilizes 100% recyclable and reusable packaging for shipments.
- Growing network: Has hubs in multiple US locations with continued expansion.
Previous Episode

Level Up Your Freight Brokerage with Kary Jablonski
Kary Jablonski and Joe Lynch discuss how to level up your freight brokerage. Kary is the CEO of Trucker Tools, the leading carrier relationship management platform that helps brokers grow their carrier network, book loads digitally, track freight, and build enduring relationships with carriers to drive reuse.
About Kary JablonskiKary Jablonski is Trucker Tools’ CEO and is passionate about building great teams that underpin any successful business. Prior to Trucker Tools, she advanced through operations, logistics, and strategic planning roles with Uber in the U.S. and internationally and worked as a consultant with Deloitte. She currently lives in Chicago and enjoys anything active, especially running, pickleball, and basketball. She holds a BA from Georgetown University and an MBA from Northwestern University.
About Trucker ToolsTrucker Tools is the leading carrier relationship management platform that helps brokers grow their carrier network, book loads digitally, track freight, and build enduring relationships with carriers to drive reuse. Brokers access carriers through the Trucker Tools app, which has been downloaded 2 million times in North America and offers drivers tools for life on the road, including a fuel optimizer, document scanner, and leading digital marketplace. Brokerages using Trucker Tools digitize tribal knowledge and manual operations, build strong and lasting carrier relationships, and have industry leading visibility into active shipments.
Key Takeaways: Level Up Your Freight Brokerage- In the podcast interview, Kary explains the services that Trucker Tools provides to carriers, brokers, and shippers.
- Trucker Tools provides load visibility, predictive freight matching, and trip planning solutions for the transportation industry.
- Trucker Tools provides the following solutions for freight brokers/3PLs
- Load tracking tool that provides increased load visibility, fewer check calls, and increased operational efficiency.
- Book It Now, a fully automated tool that enables brokers to eliminate manual steps, improve tracking and move from manual to digital.
- Broker Advantage, a white label interface that provides brokers with visibility to a larger carrier network, a superior carrier experience, and a portal specifically branded to the broker’s individual specifications.
- Driver Loyalty Program that rewards drivers for performing specific actions within the Trucker Tools app (increasing visibility and operational efficiency).
- Trucker Tools provides the following solutions for owner operators/carriers
- Trucker Tools app that enables tracking/tracing along with tools and resources that make life on the road simpler and easier.
- Digital freight matching – easily find and book the right freight.
- Book It Now, which enables carriers to easily book freight with trusted brokers – less hassle, less haggling, and more driving.
- Tracking and tracing made easy using the Trucker Tools app or ELD integration
- Driver Loyalty Program that rewards drivers for performing specific actions within the Trucker Tools app.
Trucker Tools with Kary Jablonski | The Logistics of Logistics
Trucker Tools just made finding middle ground easier for brokers, carriers
Next Episode

The Brand-Centric 3PL with Kate Klemmer Terry
Kate Klemmer Terry and Joe Lynch discuss the brand-centric 3PL, Outerspace. Kate is the Chief Commercial Officer at Outerspace, a 3PL made for brands, by brands.
About Kate Klemmer TerryKate Klemmer Terry is the Chief Commercial Officer at Outerspace where she leads a cross-functional team that oversees all marketing, sales, and existing customer commercial relationships. Before joining Outerspace, Terry was the Chief Revenue Officer of Quiet Logistics starting in 2019. Prior to Quiet Logistics, she was the founder of Dash Group NY, a consulting firm helping fashion brands scale their digital success, with clients such as Michael Kors, TUMI, Oscar de la Renta, and J. Crew. Prior to that, she served in senior leadership roles at companies such as Polo Ralph Lauren, Banana Republic, Kate Spade, Coach, and Tommy Hilfiger. Kate received an MBA from UC Berkeley, Haas School of Business.
About OuterspaceFounded in 2019, Outerspace partners with leading omni-channel consumer brands, revolutionizing ecommerce fulfillment. Specializing in enhancing post-purchase experiences, the Outerspace team crafts tailored solutions that transcend the one-size-fits-all approach, driving brands toward exceptional growth. Serving as a strategic brand partner, Outerspace delivers a top-notch operations solution, seamlessly integrating frictionless order fulfillment, skilled client service teams, and proprietary software.
Key Takeaways: The Brand-Centric 3PL- Outerspace was founded by ecommerce veterans, Outerspace aims to be a brand-centric alternative to traditional 3PLs, focusing on high-growth consumer brands.
- Customer-Obsessed: They prioritize premium fulfillment services and a proprietary "Ops Stack" to help brands deliver exceptional customer experiences.
- Technology-Driven: Built for omnichannel fulfillment, Outerspace utilizes dedicated floor teams, proactive communication, and strategic carrier partnerships to optimize operations.
- Scalable Solutions: They handle order volumes ranging from 20,000 to 300,000+ per month, offering same-day processing, fast receiving, and efficient shipping.
- Data-Driven Insights: Their technology platform provides real-time visibility and analytics to empower brands with data-backed decisions.
- Strategic Partnerships: Outerspace collaborates with leading technology and service providers to offer a comprehensive logistics ecosystem.
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