Agave Pt. 1 - Greg Mallin

03/26/24 • 35 min

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Greg Mallin from Agave. They discuss how Agave streamlines the process of accepting payments for insurance agencies and the importance of digitization in the insurance industry.

Agave prioritizes service and support, aiming for one-call resolution and proactive outreach to ensure a smooth experience for agencies and their clients.
Agave values data ownership and protects sensitive payment data while providing customizable transaction reporting and integration with accounting systems.
Insurance agencies should avoid settling for subpar technology solutions and engage with vendors to find the best fit for their needs.

Learn more about Agave:
https://www.agavepay.com/
https://www.facebook.com/agavepay/
https://www.linkedin.com/company/agavepay/
To get in touch with today's guests, reach out to them via LinkedIn:

Greg Mallin (click here)
Aditya Mehta (click here)

More information about All Coverage Insurance:
https://getallcoverage.com/
https://www.facebook.com/AllCoverageRVA/
https://www.instagram.com/allcoverageinsuranceva/

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If you’re looking to reach out to HawkSoft, please email [email protected].
For more information on HawkSoft, visit:
https://www.hawksoft.com/
https://www.facebook.com/hawksoft
https://x.com/HawkSoft
https://instagram.com/hawkSoft
Intro/Outro music by Denys Kyshchuk from Pixabay

Agave prioritizes service and support, aiming for one-call resolution and proactive outreach to ensure a smooth experience for agencies and their clients.
Agave values data ownership and protects sensitive payment data while providing customizable transaction reporting and integration with accounting systems.
Insurance agencies should avoid settling for subpar technology solutions and engage with vendors to find the best fit for their needs.

Learn more about Agave:
https://www.agavepay.com/
https://www.facebook.com/agavepay/
https://www.linkedin.com/company/agavepay/
To get in touch with today's guests, reach out to them via LinkedIn:

Greg Mallin (click here)
Aditya Mehta (click here)

More information about All Coverage Insurance:
https://getallcoverage.com/
https://www.facebook.com/AllCoverageRVA/
https://www.instagram.com/allcoverageinsuranceva/

Previous Episode

Certificial Pt. 2 - Paradiso Insurance

In this episode, Kenny Hendricks interviews Chris Paradiso and Stephanie Fanelli from Paradiso Insurance about their experience using Certificial. They discuss the story of Paradiso Insurance, what excites them about insurance, how they use Certificial in their agency, and the value it brings to their agency.

Paradiso Insurance uses Certificial to streamline the process of issuing certificates of insurance.
Certificial helps Paradiso Insurance save time and money by automating the certificate issuance process and providing a centralized platform for managing certificates.
Certificial's customer-centric approach and commitment to solving pain points make it a valuable tool for insurance agencies.
Paradiso Insurance appreciates Hawksoft's dedication to listening to agents and improving their technology to better serve the industry.

Learn more about Paradiso Insurance:
https://www.paradisoinsurance.com/
https://www.instagram.com/paradiso_insurance/
https://twitter.com/paradisoins
To get in touch with today's guests, reach out to them via LinkedIn:

Chris Paradiso (click here)
Stephanie Fanelli (click here)
Peter Teresi (click here)

More information about Certificial:
https://www.certificial.com/
https://www.facebook.com/BeCertificial/
https://twitter.com/BeCertificial

Next Episode

Agave Pt. 2 - Aditya Mehta

Kenny Hendricks interviews Aditya Mehta, the owner of All Coverage Insurance, about their use of Agave in their agency. Aditya shares the history of All Coverage Insurance and their focus on modernizing technology while maintaining a high level of customer service. He also discusses the benefits of using Agave for payment processing and the integration with HawkSoft.

All Coverage Insurance has been using Agave for payment processing and has seen benefits such as higher payment limits and streamlined operations.
Aditya Mehta highlights the importance of maintaining a balance between implementing new technology and accommodating customers' preferences, especially for legacy customers who may still prefer traditional payment methods.
The value of Agave for All Coverage Insurance lies in the after-sales support, insights from reporting, and the consolidated platform it provides.

Learn more about All Coverage Insurance:
https://getallcoverage.com/
https://www.facebook.com/AllCoverageRVA/
https://www.instagram.com/allcoverageinsuranceva/
To get in touch with today's guests, reach out to them via LinkedIn: