The Handoff

On this episode of The Handoff, Dan chats with tech industry HR veteran Kelli Dragovich. Kelli has worked in Silicon Valley for more than 20 years, and in that time, she’s had a front row seat as the industry has experimented with new employment models and has embraced the new ways that people want to work today. She chats with Dan about the the trends she’s seeing, her advice for healthcare leaders and why she thinks keeping flexible workers engaged starts not with policies, but with company goals and culture.

Kelli has a long track record working in a variety of people operations and HR functions at fast-growing tech companies, and is currently the Chief People Officer at Looker, a business intelligence software and big data analytics platform. At organizations like Yahoo!, Intuit, Github and Hired, she’s worked to create policies that hire and support flexible and non-traditional employees.

The transcript for this episode can be found here.

On this episode of The Handoff, Dan speaks with Judy Murphy, the Chief Nursing Officer at IBM Global Healthcare about how clinicians can unlock value from AI. They discuss learnings from the 30 years that Judy has spent working in healthcare IT, including from the very early days of the EHR. She shares how IBM’s Watson is being used in everything from oncology and clinical trials to genomics and medical imaging, and how health IT can help patients outside of healthcare facilities.

Judy Murphy is a 40-year veteran of the healthcare industry whose career spans clinical work, informatics, policy and health IT. Starting her career as an RN, she eventually spent 25 years at Aurora Health Care in Wiscon. She later became the CNO and Deputy National Coordinator for Programs and Policy at the Office of the National Coordinator for Health IT in Washington D.C.

Today, Judy is the Chief Nursing Officer at IBM Global Healthcare, where she serves as a strategic advisor to IBM’s clients and puts together health IT solutions in order to improve health and healthcare, lower costs, and ease clinical workload.

The transcript for this episode can be found here: https://www.trustedhealth.com/the-handoff-podcast/judy-murphy

On this episode of The Handoff, executive nurse leader Courtnay Caufield joins Dan to talk about her early experience as a travel nurse and how it informed her more recent experience hiring, managing and working with travel nurses. She offers useful insights on staffing plans, as well as best practices around onboarding, deploying and gathering feedback from flexible workers.

Courtnay is the Executive Director of Women's and Children’s Services at Cedars Sinai, where she oversees Pediatrics, PICU, NICU, OBGYN, MFCU, and Postpartum. She started as a nurse in the Special Care Nursery at Trios Health and eventually worked her way up to become the director of the Surgical Services and Surgical Pediatrics unit. Today she is an executive nurse leader and recently finished the AONL executive nurse fellowship. You can find her on Twitter @pedinursegeek.

The transcript for this episode can be found here.

On this episode of The Handoff, Dan speaks with Chuck Feerick about how Clarify Health Solutions is using data to create actionable impact on the healthcare industry. Chuck shares how Clarify is approaching the critical issue of patient to provider mapping using “outside-in analytics” that combine Medicare, Medicaid and commercial data. He talks about the difference between good and bad data, how Clarify involves clinicians in its process and how the company’s data is being used to give providers and payers a lens into their performance.

Chuck is the Solutions Lead at Clarify Health, an analytics and software company that enables health systems to deliver better outcomes and higher value care. Over the course of his career, he has worked in a variety of different settings in healthcare, including consulting, venture capital and product management. He also formerly hosted the Innovation Rising Podcast, presented by Healthbox.

Chuck is also passionate about health and wellness at both the community and individual level. As an ACE Certified Personal Trainer, he designed and built a holistic wellness program for a 6,000+ employee organization across 14 states. He is also the Founder of StandUp Chicago, a non-profit volunteer organization working to help schools implement standing desks in their classroom for their students.

The transcript for this episode can be found here:

In this episode of The Handoff, Dr. Joni Watson sits down with Dr. Tiffany Murdoch, the Senior Vice President and Chief Nursing Officer at Ochsner Health. Tiffany brings a wealth of experience from her leadership roles and shares her visionary strategies for revolutionizing nursing practice. From virtual nursing innovations to cutting-edge workforce initiatives, she’s leading a transformation in healthcare that puts nurses at the forefront of patient care. Listen as Tiffany dives deep into nurse retention, technology-driven care models, and fostering purpose and kindness in the profession.