455: Why 80% of Your Clients Leave—And How to Fix It w/ Andrea Peer & Susan Leonardson

03/13/25 • 84 min

The problem is hidden in plain sight. And today, we’re exposing it.
In this game-changing episode of The Golden Mic Podcast, Andrea Peer & Susan Leonardson reveal why 80% of clients disappear—and the exact steps to STOP the bleeding and turn your business into a client-retaining machine.
If you want more loyal customers, more referrals, and more cash in the bank—this is the episode you CANNOT afford to miss.
🔥 What You’ll Learn:

✅ The invisible dealbreaker that makes clients leave—before they even tell you!
✅ Why most businesses fail at onboarding—and how to fix it overnight
✅ The "Sticky Client" Method that makes customers stay, spend, and rave about you
✅ How to create insane customer loyalty (WITHOUT gimmicks or discounting)
✅ The one small tweak that instantly boosts retention & lifetime value
Let’s be real: If you’re constantly hunting for new clients, you’re on a treadmill that never stops.
Andrea & Susan have cracked the code on keeping clients engaged, happy, and coming back for more. They’ve helped businesses turn retention into a growth strategy—without constantly chasing new leads.
🚀 Listen now and fix your client retention—before it costs you BIG.
💥 Retention isn’t about what you sell—it’s about how you make clients feel. Nail this, and you’ll never worry about losing clients again.
FIND ANDREA & SUSAN:
YouTube: @GeeksGetPaid
Website: GeeksGetPaid.com
Facebook Community: Geek Out Connect

SUBSCRIBE:
Apple | Spotify | YouTube

FIND JOSH:
Facebook: /realjoshforti
Instagram: @joshforti
Download The Golden Mic Method Book

SUBSCRIBE:
Apple | Spotify | YouTube

FIND JOSH:
Facebook: /realjoshforti
Instagram: @joshforti
Download The Golden Mic Method Book

Previous Episode

454: How Relationships Can Make or Break Your Business w/ Eric Skeldon

Your network isn’t just a nice-to-have—it’s the foundation of every big deal. Eric shares how shifting from small, low-margin sales to high-level connections skyrocketed his income, why wealthy buyers operate completely differently than most entrepreneurs realize, and the simple mindset tweak that took him from brokering freight to closing $7M deals.

🔥 In This Episode:

✅ How to stop selling to the wrong people and start attracting high-level buyers
✅ The key to scaling your deals without working harder—just smarter
✅ Why relationships, not cold outreach, drive the biggest business opportunities
✅ The shift from chasing clients to having them come to you
✅ The future of business deals, AI, and why Bitcoin & blockchain are changing everything

Josh and Eric also dig into how the financial world is shifting, from capital-raising to crypto, and why the entrepreneurs who understand these trends will be light-years ahead in the next decade. If you’re tired of working harder than you need to and want to attract bigger, better clients, this episode will show you how to flip the script—so the right people are chasing YOU.

❝The same amount of effort goes into selling a $10K deal as a $100K deal—the only difference is who you’re selling to. Change your audience, and you change your income.❞ – Eric Skeldon
RESOURCES & MENTIONS:

FIND ERIC:
YouTube: @EricSkeldon
Instagram: @realericskeldon
X: @ericskeldon
Website: ericskeldon.com

SUBSCRIBE:
Apple | Spotify | YouTube

FIND JOSH:
Facebook: /realjoshforti
Instagram: @joshforti
Download The Golden Mic Method Book

Next Episode

456: The Hidden Genius Behind 12+ Two-Comma Club Funnels w/ Jimmy Allen

For years, Jimmy has been the hidden architect behind high-performing funnels, helping brands scale to millions without anyone knowing his name. Today, he’s pulling back the curtain on what REALLY makes a funnel work, why most entrepreneurs miss it, and how you can apply these same strategies to create unstoppable momentum in your business.
TODAY, WE'RE PULLING BACK THE CURTAIN ON:

The hidden blueprint behind 12+ Two-Comma Club funnels (and why most people don’t see it).
The biggest mistake entrepreneurs make when trying to scale (fix this and watch your sales explode).
How Jimmy helped a business raise six figures on demand—and what you can learn from it.
The secret to turning customers into raving fans (most people totally miss this).
Why community is the missing link to high-converting offers (and how to build one FAST).

Funnels don’t just make money—they create movements. Jimmy Allen has been behind the scenes, watching what works (and what doesn’t) inside the most successful online businesses on the planet. If you want more leads, more conversions, and more impact, this episode is a must-listen.

It’s not just about the funnel—it’s about how you guide people through transformation. The best sales systems don’t just sell—they create raving fans who stick, buy, and tell everyone about you.
RESOURCES & MENTIONS:

FIND JIMMY:
Facebook: /jimmyjamesallen
Podcast: betterhumans.show

SUBSCRIBE:
Apple | Spotify | YouTube

FIND JOSH:
Facebook: /realjoshforti
Instagram: @joshforti
Download The Golden Mic Method Book