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The Field Service Podcast

The Field Service Podcast

Field Service News

Hosted by Kris Oldland, Editor-in-Chief, Field Service News the Field Service Podcast brings you interviews with leading figures within the field service and wider customer service world with a focus on understanding service excellence and the technology that is driving it forwards
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Top 10 The Field Service Podcast Episodes

Goodpods has curated a list of the 10 best The Field Service Podcast episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to The Field Service Podcast for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite The Field Service Podcast episode by adding your comments to the episode page.

The Field Service Podcast - s 4 ep17: The Rising Mega Trend of the Blended Workforce
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04/10/20 • 19 min

As part of a documentary on the rise of the blended workforce published in partnership with Field Nation, Kris Oldland, Editor-in-Chief, Field Service News, conducted an in-depth interview with Field Nation CEO, Mynul Khan. In this episode of the Field Service Podcast, we bring you the full unedited version of that entire interview.

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Kris Oldland, Editor-in-Chief, Field Service News talks to nick Frank, Founding Partner, Si2 Partners, about some of the key findings of a recent research project recently undertaken by the two companies that explored emerging trends in the recruitment and development of both field service engineers as well as service managers across a wide range of industry verticals.

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The Field Service Podcast - s3 e15: B2B CEM Managerial Implications
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08/16/19 • 32 min

For firms operating in the B2B sphere Customer Experience Management (CEM) can be a key differentiator in a competitive marketplace.

Chris Radetts from Liverpool University outlines some of the key dimensions in CEM that Managers need to understand.

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The Field Service Podcast - s 4 ep18: Switching Service Back on

s 4 ep18: Switching Service Back on

The Field Service Podcast

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05/07/20 • 39 min

In the latest Field Service Podcast, Deputy Editor Mark Glover is joined by Martin Summerhayes who gives new insight into what the sector should be considering as we emerge, blinking slightly, into a new service world

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The Field Service Podcast - s4 e4: Service Value Chain Optimisation
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11/12/19 • 25 min

In the latest Field Service Podcast, Hilbrand Rustema from Noventum discusses the potential of Service Value Chain Optimisation, an idea he recently explored in an article for Field Service News.

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The Field Service Podcast - s3 e16: Service - A retrospective

s3 e16: Service - A retrospective

The Field Service Podcast

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09/12/19 • 48 min

Martin Summerhayes ponders service's evolution and plots where we are now and where we are headed.

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In this, the latest edition of the Field Service Podcast, Kris Oldland, Field Service News, Editor-in-Chief, is joined by Marne Martin, CEO of WorkWave and president of Service Management for IFS about her new role with IFS as well as discussing whether the time has come to finally recognised Field Service Management systems as a standalone category such as CRM or ERP

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Kris Oldland, Editor-in-Chief, Field Service News talks to Simon Spriggs, Exel Computer Systems about a wide range of topics including how the field service sector has evolved across time...

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The Field Service Podcast - Series 2 Episode 1: Key Considerations When Developing a RFP
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05/09/18 • 26 min

Kevin McNally, Sales Director with Asolvi joins host Kris Oldland and offers his insight into why it is crucial that companies put together a Request for Proposal when looking to invest in a new field service management solution and gives us some key considerations that should be in our thoughts when creating the RFP document.

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The Field Service Podcast - s3 e8: The future of service recruitment
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03/23/19 • 19 min

In this episode, Field Service News Deputy Editor Mark Glover, speaks to CEO and Founder of Field Nation about the future of recruitment in service and why the gig economy will have more influence on the sector.

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FAQ

How many episodes does The Field Service Podcast have?

The Field Service Podcast currently has 56 episodes available.

What topics does The Field Service Podcast cover?

The podcast is about News, Management, Business News, Podcasts, Manufacturing and Business.

What is the most popular episode on The Field Service Podcast?

The episode title 'The Field Service Podcast: Season 5 Episode 2' is the most popular.

What is the average episode length on The Field Service Podcast?

The average episode length on The Field Service Podcast is 34 minutes.

How often are episodes of The Field Service Podcast released?

Episodes of The Field Service Podcast are typically released every 7 days, 14 hours.

When was the first episode of The Field Service Podcast?

The first episode of The Field Service Podcast was released on May 9, 2018.

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