Season 1, Episode 1: The Importance of Operational Resilience

09/21/21 • 35 min

In this episode, we focus on operational resilience, and the challenges of building this into all areas of your business. Anthea Coulter, Account Director from EQ Hazell Carr is joined by Scott Woolveridge, Operations Director, from GAIN Credit.

Hosted on Acast. See acast.com/privacy for more information.

Hosted on Acast. See acast.com/privacy for more information.

Next Episode

Season 1, Episode 2: Customer Vulnerability in 2021

In this episode, we explore what customer vulnerability means today, and how businesses can provide appropriate support. Martin Kisby, Head of Compliance, from EQ Credit services is joined by Nicki Osborne, Customer Experience Manager, from M & G discuss customer vulnerability and the current challenges in the marketplace.

Hosted on Acast. See acast.com/privacy for more information.