Using Robots To Boost Dropship Profits with Arian Radmand (Episode 61)

05/06/24 • 41 min

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🗣 In this episode of the Dropship Unlocked Podcast, hosts Lewis Smith and James Eardley are joined by Arian Radmand, the owner of IgnitePOST.

Arian shares insights into the importance of personalised customer engagement tactics and the market forces that prompted the creation of IgnitePOST.

👉 Prefer to watch this on Youtube? Check it out here ➡️ https://youtu.be/WWcAuTw7Jz0

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Topics Discussed:

★ Enhancing the Customer Journey: The role of handwritten notes in humanising brands, connecting customers to the business.

★ Impact on Customer Lifetime Value (LTV): Arian explains how personalised engagement through handwritten notes can significantly impact customer lifetime value and increase profits.

★ Simplifying Customer Appreciation: IgnitePOST's approach to streamlining the process of sending personalised notes for businesses of any size is discussed.

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Links and Resources Mentioned:

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Key Takeaways:

★ Psychology Behind Customer Engagement: Personalised methods like handwritten notes tap into the psychology of human evolution.

★ Enhancing the Customer Journey: Handwritten notes humanise brands, and connect customers to the people behind the business.

★ Simplifying Customer Appreciation: IgnitePOST streamlines the process of sending personalised notes.

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05/06/24 • 41 min

The Dropship Unlocked Podcast - Using Robots To Boost Dropship Profits with Arian Radmand (Episode 61)

Transcript

00:00:00.000

You can increase your retention rate by just 5%. You can actually increase your revenue by up to 95%.

00:00:09.058

An incredible conversation there with Ariane it really opens up a new perspective on customer engagement. There's only so much you can do if all you're relying on is just digital communications and putting people in front of screens, you're missing out on the whole reason why humans are the way we are and how we're built the way we are.

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