Trauma & Crisis Liaison with Miles Manning
04/12/22 • 59 min
In an increasingly global market in which employees travel the world and holidaymakers explore ever increasing boundaries accidents and tragedies happen, whether by acts of terrorism, crime, negligence, or accidents.
When those tragedies occur, the reputations of the organisations involved can be instantly and permanently damaged, with litigation and blame following close behind.
This podcast discusses the impact of a traumatic event, the issues involved, and the expertise required to defuse the emotional, reputational and financial costs.
Miles Manning worked closely with The Foreign and Commonwealth Office (FCO). In 2011 Miles became one of a small number of Family Liaison Coordinators on the Counter Terrorism Command. Dealing with atrocities in Algeria and Kenya, Miles pushed for more FLO involvement on scene and in 2015 following the attack in Sousse, Tunisia, Miles led a team of FLO's deployed in country within hours of the first reports. Working with multiple agencies, local government and crisis response companies, his team assisted several families with identification and repatriation of loved ones. Miles also led the team that deployed to Brussels and Marseille, again as part of The FCO Rapid Deployment Team.
Miles is a director of FLS Global, who in the event of a death or serious injury abroad, support organisations to ensure harm is minimised and trauma is managed. https://www.fls-global.co.uk/
Miles is the Family Liaison advisor to The All-Party Parliamentary Group on Deaths Abroad, as well as providing practical support and his extensive experience to advise corporate clients, dealing with families who are affected by the death or serious injury of a loved one abroad.
Subscribe to 'Defuse News', our weekly update of the week's events on our website.
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In an increasingly global market in which employees travel the world and holidaymakers explore ever increasing boundaries accidents and tragedies happen, whether by acts of terrorism, crime, negligence, or accidents.
When those tragedies occur, the reputations of the organisations involved can be instantly and permanently damaged, with litigation and blame following close behind.
This podcast discusses the impact of a traumatic event, the issues involved, and the expertise required to defuse the emotional, reputational and financial costs.
Miles Manning worked closely with The Foreign and Commonwealth Office (FCO). In 2011 Miles became one of a small number of Family Liaison Coordinators on the Counter Terrorism Command. Dealing with atrocities in Algeria and Kenya, Miles pushed for more FLO involvement on scene and in 2015 following the attack in Sousse, Tunisia, Miles led a team of FLO's deployed in country within hours of the first reports. Working with multiple agencies, local government and crisis response companies, his team assisted several families with identification and repatriation of loved ones. Miles also led the team that deployed to Brussels and Marseille, again as part of The FCO Rapid Deployment Team.
Miles is a director of FLS Global, who in the event of a death or serious injury abroad, support organisations to ensure harm is minimised and trauma is managed. https://www.fls-global.co.uk/
Miles is the Family Liaison advisor to The All-Party Parliamentary Group on Deaths Abroad, as well as providing practical support and his extensive experience to advise corporate clients, dealing with families who are affected by the death or serious injury of a loved one abroad.
Subscribe to 'Defuse News', our weekly update of the week's events on our website.
Follow me on X /Twitter
Connect with me on LinkedIn
Previous Episode
Threat Assessment with Dr Reid Meloy
In this episode of The Online Bodyguard Podcast, he shares his expertise on how to assess persons of concern who may pose a threat to public and prominent figures. He discusses his extensive case history and expertise of proximal warning behaviours, communicated threats, mental illness in attackers, how they plan, escalate and appropriate interventions. Dr Meloy shares his thoughts of the future of the threat assessment industry, how to identify a professional organisation and finally shares some of his top tips for staying safe.
Dr. Reid Meloy is widely known as one the preeminent experts in the field of assessing threats of violence. Dr. Reid Meloy is a board-certified forensic psychologist (ABPP) and consults on criminal and civil cases throughout the U.S. and Europe. Dr. Meloy has authored or co-authored over two hundred fifty papers published in peer-reviewed psychiatric and psychological journals, and has authored, co-authored or edited thirteen books. He has been consulting, researching and writing about personality disorder, psychopathy, stalking, narcissism, criminality, mental disorder, and targeted violence for the past thirty years. He was a technical consultant to the television series CSI from its inception in 2000 until its final episode in 2015; and is the technical consultant to “Indivisible: Healing Hate,” a Paramount + television series exploring the historical roots of the Jan. 6, 2021 insurrection. https://drreidmeloy.com/
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Conflict Resolution, Cultural challenges and Vexatious Complainants with Tottie Karpela CTM
In this episode of The Defuse Podcast, Totti Karpela, Executive board member for the Association of European Threat Assessment Professionals (AETAP) shares his expertise on how to assess persons of concern who may pose a threat to public and prominent figures. He discusses his expertise around conflict management, vexatious complainant, the cultural challenges a threat management professional must be aware of, and the impact on workplace conflicts from the Covid pandemic.
Mr Karpela, a graduate of the Finland’s Police University College, has a 20-year career in the National Police of Finland where he worked as a unit supervisor and subject matter expert. During his career, Inspector Karpela was part of a team that specialized in managing threats that were directed towards law enforcement and judicial officials. Mr. Karpela has undergone specialised training pertaining to the psychological assessment of offending behaviour and has experience in both the private and public sectors, particularly working with high-risk and high-harm offenders. He also spent nine years as a member of the hostage negotiator team in the National SWAT team. For the majority of his career Mr. Karpela also worked at the National Police University, teaching management of aggressive behaviour and conflict resolution skills.
In his current role in the private sector Mr. Karpela has worked with presidential candidates, celebrities, media companies, banks and insurance companies, aviation industry, educational facilities as well as multinational corporations specializing in threat assessment and case management. He frequently provides behavioural and security consultation to multinational organizations.
Mr. Karpela has worked as a subject matter expert since 1986, consulting and coaching government organizations and corporations on five continents in the prevention of violent crime, security issues, conflict resolution and risk mitigation. Mr. Karpela is the only person outside of the United States to hold a CTM-accreditation, a professional accreditation for security professionals related to the assessment and management of violent behaviour. Mr. Karpela is also accredited to provide consultation and training related to the European equivalent, CETAP. He holds numerous professional certifications related to violence risk assessment.
Mr. Karpela is a graduate of U.S. Secret Service Threat Management Program, Gavin De Becker threat management academy and he has done numerous other professional training programs with the FBI Behavioral Analysis Unit. Before joining the National police of Finland, Mr. Karpela served in the Military Police SRT-team. He is still in the Finnish reserve corps with the rank of Warrant officer.
Other relevant NGO responsibilities: Subject matter expert for European Council and O.S.C.E. in crime prevention projects. Totti is also a member of the Merrick & Company’s Global Biosafety & Biosecurity Consulting Advisory Board since 2017. Executive board member for the Association of European Threat Assessment Professionals (AETAP). He also spent nine years as a senior research fellow at the Association for Counterterrorism and Security Professionals - Centre for Security Studies and a committee member for the Nordic Counter Terrorism Network. He is an internationally recognised threat assessment professional and is registered as such with the Associati
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