
EP87: The Future of Community as a Business w/ The Upside
04/01/21 • 13 min
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[Repost] EP70: Build Your Community Using Your Community w/ Osmosis
Viki Cumberbatch is our guest today, she is the Community Manager at Osmosis. On today’s episode, we will cover how she runs a community of medical professionals and the changes she’s had to make during COVID, protecting your mental health as a community manager and how they found events their community loved and scaled them virtually while still keeping a very personal touch.
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EP88: How to Hire a Community Manager w/ Matt Lawson
Today we’re joined by Matt Lawson, an experienced Online Community Manager. On the show today, Matt shares his journey to become an online community manager and the skills and experience he built to get to where he is today. Matt then shares how to recruit and stand out as an applicant for a community manager role and his thoughts on the emerging role of the Chief Community Officer. Matt is of the opinion that if a business generates revenue directly from their community, then they should have a CCO, but for a SaaS business? Matt says, “maybe not”. Finally, Matt shares who in the world of community he would most like to take for lunch…
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