EP53 How Disruption Offers the Banking Sector a Chance to Transform with Jameel Khan

Bankers from across the globe say digitization is the only way forward for the banking sector. Many banks are investing heavily to automate most of their services and accelerate adaptation and resilience.But this is far from an easy task!Our guest today is the Head of Digital and Innovation at Mashreq, Corporate & Investment Bank. Jameel Khan is on a mission to optimize Mashreq Bank for Digital while developing innovative customer journeys and engaging with exciting FinTech potential partners.He will share his lessons from extensive experience in various Financial Services sectors and reveal the biggest opportunities for the banking sector right now.In this episode you will learn:- How are giants like Google and Amazon disrupting the banking sector- The biggest opportunities for the banking sector right now- Clayton Christensen's Innovators Dilemma- Why banks need to provide non-financial services alongside finance.Enjoy! #TheChangeOfficerHost: Vuk ZlatarovGuest: Jameel KhanProduction company: Poddster If you or your company want to start your podcast, book a free consultation at https://poddster.com/Follow our guest on Linkedin: https://www.linkedin.com/in/jameelkhan01/LISTEN TO THE PODCAST 🎙SoundCloud - http://bit.ly/SC_TheChangeOfficerApple Podcast - http://bit.ly/Apple_TheChangeOfficerGoogle - http://bit.ly/Google_TheChangeOfficerSpotify - http://bit.ly/Spotify_TheChangeOfficerCONNECT WITH US:Website - https://www.thechangeofficer.comInstagram - https://www.instagram.com/thechangeof...LinkedIn - https://www.linkedin.com/company/the-...Facebook - https://web.facebook.com/TheChangeOff...Twitter - https://twitter.com/changeofficer_TIMESTAMPS:00:00 - Highlights00:35 - Intro02:35 - State of the industry06:02 - Switch on the new-age financial provider11:04 - Bank as a platform18:12 - Future of banks20:18 - Adapting to the change22:51 - The change of the bank's culture25:10 - Challenges of the culture change28:28 - Management of the long term transformation33:10 - "Get out of the building" explained38:35 - Biggest gaps of the banking services41:55 - Jameel's story45:39 - Jameel's motivation in younger days49:34 - What influenced Jameel the most53:00 - A choice that Jameel regrets1:00:18 - Books, movies, or podcast?1:02:33 - Book that Jameel recommends1:05:46 - Jameel's principles1:09:25 - What would Jameel change for the better future