
Episode #11: Boundaries with Susan Greenside
08/19/22 • 17 min
In this episode, I am chatting with my longtime friend, Susan Greenside, about setting boundaries in your business. Whether setting parameters around when it’s ok to contact you (not midnight) or how to communicate and enforce your cancellation policy, we hit it all.
As service professionals, we want to serve our clients, but they need to respect us too. This episode is all about setting client expectations so that they and you have a great relationship.
In this episode, I am chatting with my longtime friend, Susan Greenside, about setting boundaries in your business. Whether setting parameters around when it’s ok to contact you (not midnight) or how to communicate and enforce your cancellation policy, we hit it all.
As service professionals, we want to serve our clients, but they need to respect us too. This episode is all about setting client expectations so that they and you have a great relationship.
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The Chair-apist - Episode #11: Boundaries with Susan Greenside
Transcript
Audio file 00:00:04 Cameron
Welcome to another episode of the Chair-apist. This is a very, very important episode, and I have my friend Susan, who we have worked together for, I feel like it's been 20 years?
00:00:25 Susan
Probably! Yeah, we're rounding up on 20 years, that's wild.
00:00:28 Cameron
Yeah, I was the crazy person that ran into her at a coffee shop and was desperate new place to work. I was in a very bad situation.
I think I basically grab
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