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The Chair-apist - Episode #11: Boundaries with Susan Greenside

Episode #11: Boundaries with Susan Greenside

08/19/22 • 17 min

The Chair-apist

In this episode, I am chatting with my longtime friend, Susan Greenside, about setting boundaries in your business. Whether setting parameters around when it’s ok to contact you (not midnight) or how to communicate and enforce your cancellation policy, we hit it all.

As service professionals, we want to serve our clients, but they need to respect us too. This episode is all about setting client expectations so that they and you have a great relationship.

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In this episode, I am chatting with my longtime friend, Susan Greenside, about setting boundaries in your business. Whether setting parameters around when it’s ok to contact you (not midnight) or how to communicate and enforce your cancellation policy, we hit it all.

As service professionals, we want to serve our clients, but they need to respect us too. This episode is all about setting client expectations so that they and you have a great relationship.

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The Chair-apist - Episode #11: Boundaries with Susan Greenside

Transcript

Audio file 00:00:04 Cameron

Welcome to another episode of the Chair-apist. This is a very, very important episode, and I have my friend Susan, who we have worked together for, I feel like it's been 20 years?

00:00:25 Susan

Probably! Yeah, we're rounding up on 20 years, that's wild.

00:00:28 Cameron

Yeah, I was the crazy person that ran into her at a coffee shop and was desperate new place to work. I was in a very bad situation.

I think I basically grab

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