E12 On being the target of displaced hostility

Do you ever have to avoid some of your colleagues at work because you're certain a short exchange will end up being something bigger, something unnecessarily draining? What does this mean if you're the boss and anticipating the drain from your employees? In this episode, we talk to Lori-the-manager who begins to anticipate staff anger and hostility any time she attempts to introduce new policies to keep pace with the needs of an environment that regularly endures client crises. We explore the dynamics of a workplace where a woman of colour is in the driver's seat and collective experiences of trauma can collide to knock everyone off their feet at times.
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