
The Business of Healthcare Podcast, TBOHP 127: AI in Healthcare Operations with Felixia Colón
03/31/25 • 37 min
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In this episode, Felixia Colón joins host Dan Karnuta for a discussion about how artificial intelligence is being used, and is transforming, healthcare business operations. They cover care delivery methods, staffing models, the importance of establishing guardrails prior to AI’s use and address the risks of bias inherent in AI and how that problem can be overcome.
Colón is senior vice president of eHealth Solutions at SCP Health and former president of the North Texas Chapter of American College of Healthcare Executives.
Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
In this episode, Felixia Colón joins host Dan Karnuta for a discussion about how artificial intelligence is being used, and is transforming, healthcare business operations. They cover care delivery methods, staffing models, the importance of establishing guardrails prior to AI’s use and address the risks of bias inherent in AI and how that problem can be overcome.
Colón is senior vice president of eHealth Solutions at SCP Health and former president of the North Texas Chapter of American College of Healthcare Executives.
Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
Previous Episode

The Business of Healthcare Podcast, Episode 126: HEAL High School
The Business of Healthcare Podcast, Episode 126: HEAL High School
In this episode, Caitlin McVey, associate vice president of the Memorial Hermann Institute for Nursing Excellence, joins host Dan Karnuta for a discussion about Health Education and Learning (HEAL) High School in Houston which prepares students to transition directly into high-demand healthcare jobs directly after graduation.
Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.
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