10. How to Respond to a Client Chargeback

In this episode, we discuss chargebacks and the steps you can take to protect yourself. We also share general tips on communicating with those who initiate a chargeback and how to add an extra layer of protection to your contracts.

Chapters:

00:10 Defining Chargebacks

00:44 Engage with Open Dialogue

01:05 Quick Tip

01:16 Gathering Evidence

01:45 Leveraging Contracts for Protection

02:06 Being Proactive & Responsive

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