The Business Coach Podcast

Journey with Jayne Ramlakan as she explores the strategies for building profitable businesses through effective team management systems. In this episode, Jayne emphasizes the importance of implementing well-structured systems and processes to drive business success. She also delves into the distinctions between management and leadership and how these roles contribute to a company's overall success.
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About Jayne Ramlakan:
Jayne Ramlakan is a seasoned CEO, business coach, and executive coach with over 30 years of experience guiding businesses of various sizes across sectors both in Australia and internationally. As a CPA, MBA, and GAICD, she brings a robust background in accounting, finance, operations, and risk management. Jayne is dedicated to helping clients achieve their business objectives through tailored solutions that address specific challenges and opportunities. She integrates proven methodologies like goal setting, strategic planning, and mindset development to empower clients with the knowledge, tools, and strategies needed to overcome obstacles, capitalize on strengths, and thrive in today’s competitive business environment.
Learn more: https://actioncoach.au/find-a-coach/jayne-ramlakan

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.
Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/

Journey with Suzanne Laidlaw as she discusses strategies for creating a growth plan to elevate both personal lives and businesses. In this episode, she highlights specific goals for business growth and emphasizes the importance of implementing business plans effectively. Furthermore, Laidlaw explores the power of compound interest and its impact on long-term success.
Please subscribe to this channel so you don’t miss any new episodes!
About Suzanne Laidlaw:
Suzanne Laidlaw is a seasoned business coach with over a decade of experience guiding individuals, business owners, managers, and CEOs to surpass their goals. As a Professional Certified Coach (ICF) with multiple qualifications, she offers pragmatic coaching programs that consistently improve performance and profitability. Suzanne's journey began with founding Laidlaw (Aust) Pty Ltd (1989-2003), which led to her current focus on business coaching and work-life balance. Beyond her professional achievements, she's renowned in Perth's sporting community as an elite athlete and triathlon coach, having represented Australia in World Triathlon Championships and completed numerous endurance events, including the Busselton Ironman.
Learn more: https://actioncoach.au/find-a-coach/suzzanne-laidlaw

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.
Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/

In this episode, business coach Ben Lightfoot shares the power of purpose and passion in entrepreneurship. With over 25 years in the advertising industry, Ben shares his journey from agency life to business coaching and reveals how he helps leaders reimagine their goals and reignite their excitement for their work. He discusses the challenges entrepreneurs face as their initial enthusiasm wanes and provides actionable strategies for keeping that spark alive. From vision-setting and creative problem-solving to authentic storytelling, Ben encourages business owners to ground their decisions in purpose and make daily work more meaningful.
About Ben Lightfoot:
Ben Lightfoot is a dynamic business coach with a wealth of experience in advertising, where he spent over two decades shaping brand stories and strategic messaging. Known for his ability to spark creativity and inspire business owners, Ben helps his clients rethink their goals and reconnect with their passion for their work. His coaching approach focuses on building sustainable growth by aligning purpose with action, empowering entrepreneurs to achieve lasting impact and fulfillment in their businesses.
Learn more here: https://actioncoach.au/find-a-coach/ben-lightfoot

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.
Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/

In this episode, business coach Steve Mullins shares how understanding business metrics can drive transformative results. He introduces the "five ways" framework, a method to boost profitability by focusing on lead generation, conversion rates, transaction frequency, average transaction value, and profit margins. Drawing from over a decade of coaching experience, Steve recounts success stories, such as guiding a fencing business owner to achieve operational independence and helping a family-owned medical supplies company double its revenue while surpassing a million-pound EBITDA. He emphasizes the importance of data-driven strategies and a bottom-up approach to planning, showing how even established businesses can benefit from refining these core principles.
About Steve Mullins:
Steve Mullins is a seasoned business coach and partner at an Action Coach firm, where he specializes in helping business owners achieve profitability and balance through practical strategies. With a background in commercial refrigeration and business development, Steve combines hands-on industry experience with a deep understanding of the Action Coach framework. Known for his results-oriented coaching style, Steve has spent over a decade helping businesses of all sizes refine operations, grow sustainably, and gain clarity in their goals. His approachable nature and proven methodologies make him a trusted advisor to entrepreneurs worldwide.
Learn more: https://www.actioncoachportsmouth.com/about/meet-the-team/steve-mullins/

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.
Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/

In this episode, Andrew Laurie shares his journey from corporate leadership to helping companies scale and succeed. He discusses the power of strategic clarity, aligning teams with defined roles, and fostering a strong company culture. Andrew reflects on guiding an engineering business from a few million to over $100 million in sales by focusing on team development and scaling processes. He emphasizes the value of hiring the right people, maintaining a consistent business rhythm, and using Lead Learning Indicators (LLIs) to track progress. Tune in for practical insights on driving growth and achieving lasting success.
About Andrew Laurie:
Andrew Laurie is a seasoned business coach, entrepreneur, and corporate leader with over 15 years of experience helping companies scale and achieve sustainable growth. Having led businesses across various industries, Andrew specializes in strategic planning, team development, and leadership coaching. He is passionate about empowering business owners to unlock their potential, guiding them to build strong teams, refine strategies, and create scalable processes. Andrew’s hands-on approach and real-world insights have helped numerous companies transform and reach new levels of success.
Learn more about here: https://actioncoach.au/find-a-coach/andrew-laurie

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.
Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/