Better Retailing Podcast Episode 3: “I Didn’t Know What Was Going On”

The latest issue of the Better Retailing Podcast is a real “get to know you” episode. Our retailer panel - Atul Sodha, Natalie Lightfoot and Aman Uppal – talk to us about the good, the bad, and all the bits in between, that they have experienced in store.

It is a real podcast of two halves – in the first, we learn who metaphorically nearly killed a customer, who Arnold, Axe and Ann are, who has customers that look like horses, and who definitely didn’t attempt to assassinate Donald Trump.

In the second, we hear stories of how community-based stores really can be there to help the most vulnerable people in their local areas. Atul, Aman and Natalie tell us about spotting the signs of dementia, helping regular customers who are substance-dependent, and implementing banning orders.

Hopefully the stories in this episode resonate with retailers out there – please do share your own stories and feedback with us via any of the methods below.

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To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email [email protected], or send us a message via @betterretailing on X or Newtrade Media on LinkedIn.

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