Episode 31 - The Air Conditioning Podcast | Aaron Little | Aaron J Little Air Conditioning & Refrigeration

Hi all, in this episode of The Air Conditioning Podcast, we chatted with Aaron from Aaron J Little Air Conditioning and Refrigeration based in sunny Cairns, Queensland. Aaron spoke openly about his business, what he does and why he got into the industry.

Here’s a bit of what we covered....

> Can you start by sharing with our audience a bit of background about your business and how it all started? (2:30)

> Where were you working prior to owning your own business? (3:00)

> Can you tell us about when you first started thinking about starting your own business and how that came about? (4:00)

> Did you already have work lined up for yourself before taking the plunge? (4:45)

> Are you mainly working on Residential or do you do Commercial as well? (5:15)

> What sort of stuff are you doing on the Refrigeration side of the business? (6:00)

> Do you get into the “split cleaning” work up there or do you leave it to others? (7:15)

> You mention that wall splits are very common in Cairns, are they mainly single splits or do are there as many multi head units? (8:00)

> How far are you happy to travel for your clients? (8:30)

> You mentioned that you are a warranty agent. Which brand is it and do they treat you well? (8:45)

> Who are your biggest competitors, and do you see many Cert.2’s in Cairns? (10:00)

> Are you looking to take on an apprentice at any stage and looking to expand? (11:00)

> Working for yourself, do you manage all of your reports and invoicing yourself, or do you get some help on that front? (11:45)

> Do you use a Job Management and Accounting system? (12:30)

> How do you manage your quoting, is it done there on the spot or do you have other systems in place? (14:15)

> Do you do advertising and what platforms do you prefer? (15:00)

> Do you track how your clients are finding your business and if so, how? (15:30)

> Do you utilise Google Reviews and if so, do you actively seek them out? (16:30)

> Do you have many difficult clients and how do you manage them? (18:00)

> How did you go when COVID hit, did it impact your business and how? (21:30)

And that’s just a sniff of what we covered.

We hope you guys enjoy the episode and if you’d like to join us on the Show, please get in touch with us at airconditioningpodcast.com.

To get in touch with Aaron, you can reach him at www.ajlairandfridge.com.au or on Facebook at www.facebook.com/ajlairandfridge/

So until the next episode people....Catcha!