People-centred Programs with Lisseth Zouhbi

“There’s an increasing need for organizations to focus on developing people-centred programs that focus on the values and culture of the organization.”
- Lisseth Zouhbi

What does people-centred describe to you? How do you actually make your HR and Talent programs even more people-centred? Today’s guest shares her philosophy on this, as well as some practical examples of how she is putting it into action.

My guest is Lisseth Zouhbi. As the Chief Human Resources Officer at Child Care Resource Center, Lisseth Zouhbi brings a wealth of knowledge and expertise to her role with over 20 years of experience in Human Resources. Lisseth has demonstrated a proven track record of success in developing and implementing HR strategies that align with the company’s objectives and goals. Joining CCRC in 2022, Lisseth manages talent acquisition, Total Rewards including payroll, organizational and performance management, recognition programs, compliance, training and organizational development, workplace policy, DEI and employee relations for over 1,000 employees.

Her passion for HR began early in her career, where she gained hands-on experience in all aspects of HR, predominantly in the hospitality industry. Prior to joining CCRC, Lisseth was the Global Vice President of Human Resources at Oakwood Hospitality and oversaw the global HR operations for properties in Asia, Europe and the U.S. Her global HR experience started with Rosewood Hotel Group where she held the position of Sr. Corporate Director of HR for Americas and Europe.

Lisseth holds a Bachelor of Arts degree in International Business Management from California State University, Fullerton. She also holds several human resources certificates including her most recent completion of the CHRO certification through the Wharton University. Lisseth is an active member in local HR associations and is currently a member of the DEI Council for the National Human Resources Association Los Angeles.

In this episode of Talent Management Truths, you’ll discover:

• A sense of what is both similar and different for HR between profit and non-profit organizations
• A window into an HR departments transformation into the People and Culture department
• Some examples of both horizontal and vertical professional development and how experiences outside a person’s core role usually results in empowerment

Links

• Lisseth Zouhbi on Linkedin: LinkedIn: https://www.linkedin.com/in/lisseth-zouhbi-33406a9/

Book: 88 Assignments for Development in Place by Michael Lombardo and Robert Eichinger (Center for Creative Leadership)

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