
Getting a Return on Talent Investment: The Power of One with Ginine Capozzi
06/25/24 • 26 min
“I'm a firm believer in the power of companies investing in their people and really working with them because I truly believe that it is the people in any organization that differentiates it from the rest.” - Ginine Capozzi
Episode Summary:
Harness the power of one and unleash your knowledge force to drive change and develop talent management! Ginine Capozzi shares her expert insights on understanding and measuring your return on talent investment.
About Ginine Capozzi:
As president and founder of KnowledgeForce Consulting LLC, Ginine Capozzi is a hands-on leader who pushes the boundaries of training excellence. Ginine is well-versed in the science of adult learning and change management and applies her business insights in all aspects of her work. With over 15 years of industry experience, her expertise is focused on making a difference by co-creating learning at the intersection of business and people’s needs. In 2012 she started KnowledgeForce Consulting to develop learning solutions that power businesses and help her clients expand their people’s knowledge, skills, and real-world experiences to create sustained change. Throughout her career, Ginine has held a variety of roles in education and training including, high school teacher, college professor, training facilitator, instructional designer, learning solutions architect, professional coach, and business owner. She has worked with over 75 organizations, many of which are part of the US Fortune 500. She holds a Bachelor of Science (BS) from Rochester Institute of Technology in Printing Management and Packaging Science, and a Master of Education Degree (M.Ed.) in Career and Technical Education with a concentration in Adult Education from Buffalo State College.
Ginine is certified in Articulate Storyline, Hogan Assessments, HBDI® Assessments, Whole Brain® Thinking, Sententia Gamification Level 1, The B❒X Experience, and Professional CoActive Coach.
In this episode:
- 4:00 The formula for effective talent development.
- 5:45 Strategically developing in talent management.
- 6:25 Implementing intentional training to reengage and support employees.
- 7:00 Aligning the business goals with development opportunities.
- 10:30 The “Power of One” conversations - one idea and one action.
- 12:50 Never underestimate the power one person can make (Action Item 1).
- 15:50 How to measure the ROTITM (Return On Talent Investment) (Action Item 2).
- 17:45 Questions for a quick evaluation of your strategies and systems.
- 19:50 Action item 3 - Engaging with your employees.
Today’s Action Items:
- Leveraging the Power of One to Change Everything: 1 conversation, 1 idea, and 1 action at a time.
- Learn how to measure the ROTITM (Return On Talent Investment).
- Engage with your employees, new and old, to develop your educational content.
Get a free PDF of today’s action items! Podcast Action Items - Grace Strategic Services (grace4success.com)
Recommended Reading:
Connect with Ginine Capozzi:
Connect with Ted Davis:
- Website - Grace Strategic Services (grace4success.com)
- LinkedIn - Ted Davis
- Facebook - Ted Davis
- Instagram - @tedavisgrace
Podcast management and production by Jazzy at Premier Podcast Promotions
“I'm a firm believer in the power of companies investing in their people and really working with them because I truly believe that it is the people in any organization that differentiates it from the rest.” - Ginine Capozzi
Episode Summary:
Harness the power of one and unleash your knowledge force to drive change and develop talent management! Ginine Capozzi shares her expert insights on understanding and measuring your return on talent investment.
About Ginine Capozzi:
As president and founder of KnowledgeForce Consulting LLC, Ginine Capozzi is a hands-on leader who pushes the boundaries of training excellence. Ginine is well-versed in the science of adult learning and change management and applies her business insights in all aspects of her work. With over 15 years of industry experience, her expertise is focused on making a difference by co-creating learning at the intersection of business and people’s needs. In 2012 she started KnowledgeForce Consulting to develop learning solutions that power businesses and help her clients expand their people’s knowledge, skills, and real-world experiences to create sustained change. Throughout her career, Ginine has held a variety of roles in education and training including, high school teacher, college professor, training facilitator, instructional designer, learning solutions architect, professional coach, and business owner. She has worked with over 75 organizations, many of which are part of the US Fortune 500. She holds a Bachelor of Science (BS) from Rochester Institute of Technology in Printing Management and Packaging Science, and a Master of Education Degree (M.Ed.) in Career and Technical Education with a concentration in Adult Education from Buffalo State College.
Ginine is certified in Articulate Storyline, Hogan Assessments, HBDI® Assessments, Whole Brain® Thinking, Sententia Gamification Level 1, The B❒X Experience, and Professional CoActive Coach.
In this episode:
- 4:00 The formula for effective talent development.
- 5:45 Strategically developing in talent management.
- 6:25 Implementing intentional training to reengage and support employees.
- 7:00 Aligning the business goals with development opportunities.
- 10:30 The “Power of One” conversations - one idea and one action.
- 12:50 Never underestimate the power one person can make (Action Item 1).
- 15:50 How to measure the ROTITM (Return On Talent Investment) (Action Item 2).
- 17:45 Questions for a quick evaluation of your strategies and systems.
- 19:50 Action item 3 - Engaging with your employees.
Today’s Action Items:
- Leveraging the Power of One to Change Everything: 1 conversation, 1 idea, and 1 action at a time.
- Learn how to measure the ROTITM (Return On Talent Investment).
- Engage with your employees, new and old, to develop your educational content.
Get a free PDF of today’s action items! Podcast Action Items - Grace Strategic Services (grace4success.com)
Recommended Reading:
Connect with Ginine Capozzi:
Connect with Ted Davis:
- Website - Grace Strategic Services (grace4success.com)
- LinkedIn - Ted Davis
- Facebook - Ted Davis
- Instagram - @tedavisgrace
Podcast management and production by Jazzy at Premier Podcast Promotions
Previous Episode

Harnessing Chaos with Creativity and Courage with Dan Tocchini
“Every leader knows that whenever you do something new, or you implement something, you're going to add new problems as well. And the big challenge in leadership is which problems should we address to move the ball down the field.” - Dan Tocchini
Episode Summary:
People are 5x more motivated to work on the prevention of a problem than they are to make something happen. But how can you get your team to see the bigger problem so they want to do something about it? Join host Ted Davis and this week’s guest, Dan Tocchini, as they dive into the power of relevant restructuring and taking a stand. Discover how to turn conflict into creativity, harness your company's chaos, and empower your team to become a highly efficient, results-driven powerhouse!
About Dan Tocchini:
Dan Tocchini has been helping leaders bring some magic to their teams for over 35 years. He has worked with executive teams from Interstate Batteries and ESPN, to Smarty Pants Vitamins and Impulse Space, as well as with non-profits like Homeboy Industries and Defy Ventures. Dan gives a no-fluff approach by helping transform leadership teams without any pixie dust - just courageous leadership, creative conflict resolution, and relevant restructuring. No conversation is too difficult, no situation too conflicted because a leader with a vision cannot be held hostage by circumstance or history.
In this episode:
- 2:30 Courageous leadership
- 3:10 Normal company problems vs. pathological problems.
- 4:40 Creative conflict resolution.
- 7:00 Using relevant restructuring to improve efficiency.
- 11:40 Causing results through people and continuous mobilization.
- 12:20 Taking a stand and ordering chaos to make a difference
- 14:40 Leading by following and empowering your team.
- 16:30 Action items.
Today’s Action Items:
- Identify the Conflict - Where is the conflict around the most important issue?
- Give an Example - Give those included in the conflict an example of where you see the conflict arise, how it makes you feel, what the conflict causes, and what is at stake if it is not resolved.
- Admit and Affirm - Admit the contribution you had to the situation and the conflict. Affirm and commit to a solution.
Get a free PDF of today’s action items! Podcast Action Items - Grace Strategic Services (grace4success.com)
Connect with Dan Tocchini:
- The Change Imperative (FREE e-book) https://change.takenewground.com/
Connect with Ted Davis:
- Website - Grace Strategic Services (grace4success.com)
- LinkedIn - Ted Davis
- Facebook - Ted Davis
- Instagram - @tedavisgrace
Podcast management and production by Jazzy at Premier Podcast Promotions
Next Episode

Harmonizing Grace and Truth in Leadership
“Effective communication is always about shared understanding, not necessarily shared agreement.” - Ted Davis
Episode Summary:
How do grace and truth apply to leadership?
This week, your host delves into the concept of leadership and how it relates to grace and truth. Ted shares the background of his company Grace Strategic Services, and how he came up with the name for his company and explains the importance of grace and truth in leadership. Ted explores the behaviors that makeup grace, such as empathy, kindness, patience, poise, and humility, and the attributes of truth, including honesty, transparency, integrity, and accountability. Using case studies and real-life examples, Ted emphasizes the need to harmonize grace and truth in leadership.
In this episode:
- 2:20 The history and foundation of Grace Strategic Services.
- 3:50 Leadership as a relationship.
- 4:20 The definition of grace and truth: the relationship vs the facts.
- 5:30 The 5 dyads of grace.
- 11:00 The 3 dyads of truth.
- 14:30 Blending grace and truth: a visual representation of the spectrum of grace and truth.
- 18:30 Case study #1 on applying a blend of grace and truth.
- 20:00 Case study #2 on applying a blend of grace and truth.
- 21:50 Action items.
Today’s Action Items:
- Develop an attitude of gratitude to blend grace and truth.
- Read “The Five Graces of Life and Leadership” by Gary Burnison.
- Read the article “This May be the Most Powerful Trait of Great Leaders” on the crowdspring website.
Get a free PDF of today’s action items! Podcast Action Items - Grace Strategic Services (grace4success.com)
Recommended Reading:
- The Leadership Challenge by Kouzes/Posner
- Good to Great by James Collins
- The Five Graces of Life and Leadership by Gary Burnison
Resources:
Connect with Ted Davis:
- Website - Grace Strategic Services (grace4success.com)
- LinkedIn - Ted Davis
- Facebook - Ted Davis
- Instagram - @tedavisgrace
Podcast management and production by Jazzy at Premier Podcast Promotions
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