Making MSP Contract Management Simple and Effective

11/10/23 • 41 min

In this episode of Start Grow Manage, Jeff Loehr and Joe Rojas are joined by Trevor Thomas from ZenContract to explore the importance of establishing structured processes for managed service providers (MSPs).
Trevor also shares how niching can enhance business performance by providing a clearer understanding of market needs and improved service delivery.

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Previous Episode

From Tech Geek to Business Owner: The MSP Evolution

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In this episode, Jeff Loehr and Joe Rojas welcomed Matt Bullock from Prodatix, where they discussed the shifting landscape of Managed Service Providers (MSPs). They emphasized that MSPs should focus on what they do best and partner with experts in other areas, such as data backup and security, to provide comprehensive solutions to their clients.

The conversation highlights the shift in the MSP market towards outsourcing and project management. Many successful MSPs are now acting as project managers, bringing in various specialized partners to handle different aspects of IT services. This approach allows MSPs to scale their businesses and offer high-quality solutions without spreading themselves too thin.

For MSPs to adjust to the shifting landscape, they need to understand the importance of specialization and partnerships in delivering top-notch IT services while allowing MSPs to focus on what they do best.

Next Episode

End of an Era for MSPs? Rich Freeman Weighs In

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In this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas engage in a thought-provoking discussion with Rich Freeman, a seasoned observer of the MSP landscape likened to a war correspondent for his deep industry insights. The conversation kicks off with a bold claim – that this year might mark the end of MSPs as we know them, given the rapid advancements in AI and the challenges posed by the Internet of Things (IoT).

Rich also shares his three S’s for MSP success: Scale, Standardization, and Specialization. Scale involves anticipating growth and preparing the business accordingly. Standardization refers to narrowing down the solution stack and having documented operating processes for efficiency. Specialization is about being an expert in a particular field, setting you apart from competitors.

So if you don't want your MSP to die, then tune in and discover the fourth and latest addition to the S's for MSP success.