Why this cafe boss swapped his farming future for a career in retail

Rich Goodman shifted his focus from agriculture to retail very early on in his career, and the shift has paid off. Now heading up the cafe chains Jamaica Blue and Muffin Break he has honed his skills at retailers like David Jones and Heinemann.

In this conversation he shares his insights into retail, why he loves it, how to make the most of a career in retail, and what it’s like to take on leadership of Aussie household name brands.

Rich is big on the “cadence of change” and discusses some of the big topics of today -sustainability, profitability and collaboration. And he gives us a sneak preview of strategy plans for the café chains.