Smart & Connected ERP for the "Make, Move, & Sell" Economy: Epicor

07/09/24 • 49 min

In this conversation, Kerrie Jordan, the Group Vice President of Product Management at Epicor, discusses the software solutions provided by Epicor for businesses in the make, move, and sell economy. She highlights the industry-specific solutions offered by Epicor, such as cloud-based ERP, supply chain management, customer relationship management, and more. Kerry emphasizes the importance of functionality, a trusted partner, and a stable, scalable, and secure cloud platform when evaluating a cloud ERP platform. She also discusses the role of cloud ERP in supporting automation initiatives and the need for a user-friendly experience in the manufacturing ERP world. Epicor Kinetic focuses on system integration, multi-site operations, data leverage, AI-infused insights, and continuous improvement. It enables connectivity with other tools and platforms through a partnership with Workato. Kinetic supports multi-company, multi-region, and multi-currency environments, allowing users to share licenses and operate efficiently across multiple locations. The platform leverages data and AI to provide visibility into equipment efficiency and quality control, with features like business intelligence dashboards and generative AI-powered supplier communications. Kinetic also embraces AI and digital twins to drive continuous improvement, offering machine-to-machine interactions, natural language interactions, and AI-generated insights. The platform supports rapid innovation and prototyping, with new capabilities in product lifecycle management and sustainable engineering. Epicor stays ahead of the competition through customer-centricity, accessibility of executives, customer advisory boards, and a crowd-sourced ideas portal. The platform helps manufacturers compete in the digital world by enabling smart factories, sustainability initiatives, and modern MES platforms that improve training, quality, and throughput.

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