Soft Skills Engineering

In this episode, Dave and Jamison answer these questions:

1. I am a senior engineer working in a team of 7. My team lead went through a pretty rough divorce in December. Since then he’s been quite distracted and disengaged at work. I decided to help him out by temporarily taking on some of his responsibilities. Over the months things seemed to have gotten worse. He shows up late for the 10am standup meeting almost every day. He never contributes anything in stakeholder meetings. I am effectively leading the team at this stage. Last week we had a one-on-one meeting to conduct my annual performance review. I wanted to discuss my situation and a potential promotion/raise. Instead he spent the entire hour crying about his life situation. He also shared with me that he has been heavily drinking and doing drugs for the past few months. He is clearly in a very dark place. I have experience with depression so I was able to empathize and offer some advice. I genuinely feel bad for him and I’m a quite worried that he might not be OK. But now I’m in a difficult situation. I’m sleep deprived while trying to do the job of de-facto team lead/manager as well as my regular senior/IC role. I don’t think anyone in HR or management is aware of what is going on. I don’t know what to do about this. I feel that if I tell HR about the situation that I will be betraying his trust. (and I might even get him fired depending on how much I divulge) On the other hand if I do nothing then I’m the one who has to keep shouldering the burden without compensation. It’s also negativity impacting the team as I have no management experience while simultaneously my code quality is suffering. This is putting me under a lot of stress during a time when I’d love to spend more time with my newborn. Sorry for the long and difficult question. Even if you don’t answer it at least I feel better for sharing this with someone :)
2. Hi there! Long time listener, first time caller. I’ve been working at a small, seed stage startup for a little over a year as a senior IC and team lead. There are developers on another team who have been working at the company longer than me who have... questionable practices. For example, in production they set their log level to debug because they claim it is critical for them to find and fix bugs. However I’ve never seen or heard of an example of them actually using these logs to fix a problem, and this results in log spam and higher cloud costs. Whenever I try to open a dialogue about this or another one of their practices, they’re quick to deflect and insist on not changing anything. They don’t get defensive but just don’t want to do anything differently. Usually I give them my opinion and let them handle their own services but we’re seeing real financial costs to their decisions. I know our greatest costs are on people but I think we should still be responsible with our cloud spending. How can I get these other developers to Quit Their JobTM or otherwise be more open to new ideas for their practices?

In this episode, Dave and Jamison answer these questions:

1. “Hi! Love the show, long time listener. So an architect noticed an issue with credentials embedded into request body being logged. I had planned to resolve that, and someone already had done so for another instance. I took a day or two to figure out how to fix it globally, and even tied it into another filtering we did. That would mean one list of sensitive data patterns to maintain – that we already had, and don’t need to worry about which context keys to scan in. Scan them all, CPU time is free after all /s I opened this PR, and received no feedback for a day. Another engineer did mention an alternate approach that would resolve this particular case, but I was trying to fix it globally so we didn’t have to maintain a list of keys to scan on. Next day he mentioned he made some click ops change that resolved THIS PARTICULAR INSTANCE, meanwhile still not providing any feedback on the PR. This approach is IMO a maintenance burden: keep two different filtering in sync, proactively add keys to strip. High chance of mistakes slipping in over time. So I said OK works with some caveats, and rejected my PR. I can not explain why but this incident tilted me hard. For one thing he essentially grabbed my ticket with no communication and resolved it himself. Then he provided no feedback and went with a different approach without consulting anyone else. Worst of all, he ended up with an (IMO) markedly worse fix that I had already dismissed as being too brittle and likely to miss things in the future. What do? Am I unreasonable to feel undermined and disrespected?”
2. Hi Dave and Jamison, long time listener love the show. I work on a team that is relatively small in size but we own a huge scope including multiple flavors of client-side app and a bunch of backend integrations. We recently launched our product and since then there have been constant fire due to various tech debt that we never fix. Our manager has attempted to ask the team to share the burden of solving these tech debts, but there are only very few that are actually doing it. I can think of many reason why they are not able/willing to take on the task, likely due to other priorities or unfamiliarity with the part of the codebase. Due to my familiarity with various component, I’m usually the one proposing the fix and actually fixing it. I have started to feel this is taking a toll on my own career development because I ended up not having bandwidth to work on those bigger projects/features that have high visibility and good for promotion. I do think solving the tech debt is important work and don’t mind doing them. How would you navigate this situation? Thanks for the awesome podcast!

This is a rerun of episode 307. Enjoy!

In this episode, Dave and Jamison answer these questions:

1. I work for a big bank. I recently found out I am severely underpaid. I have only received “exceeds expectations” ratings since joining over 5 years ago. I rage-interviewed at a bunch of FAANG companies, made it to the final rounds of all, but always came up short on the offer. Expectations at my current job are low. I’ve been putting all my extra energy and time into my own startup idea with a group of small people, that shows a lot of promise. I so desperately want to leave my current job, but I can’t prep for interviews and work on my startup at the same time. I never interviewed since joining the bank over 5 years ago. I truly believe my startup can ultimately be my escape, but I’m just grappling with the fact that it may take years before I can quit vs. if I got a new job I’d have much better pay and not be depressed at my 9-5. P.S. are you hiring?
2. I’ve recently been placed as tech lead for a small group of 3 people, myself included. One of my teammates seems to be having a hard time communicating in a timely manner when they are stuck on something or when their task will be late. I’ve spoken to that person a few times individually on the importance of communicating early and often, but it seems like that person is happy to just muddle on until the time runs out. I’ve had to jump on to finish some work that was time sensitive and I’ve gone to greater lengths to slack dm on how things are going. It’s getting old. I don’t want to be micro managing. Each time I bring it up with them, it seems to get through but never manifests in action. I’m not sure if this person realizes the impact that lack of communication has especially in a remote first setting. A sense of urgency might be helpful in some respects. At one of our 1on1 dm chats the topic of imposter syndrome came up and we shared our mutual struggles with it. I’ve tried to encourage that person that my dm’s are open and can help but I can’t keep checking in. There should be some ownership on their end to getting help from me. How do I get this person to communicate more, share blockers or confusion so we can finish our work on time and learn on the way? Love your show, long time listener, first time caller.

In this episode, Dave and Jamison answer these questions:

1. Hi Dave and Jamison! What do you do when one of your immediate teammates is constantly competing against you? I really don’t like competition. Ignoring the competitiveness + praising his value did not work. Some examples:
   • Leaving code reviews comments showing off obvious knowledge which does not really add value to the PR
   • Constantly harassing you to pair on trivial matters (I think because “pairing with someone less experienced” is a trait desirable in our engineer scoring framework)
   • Picking up a bigger version of whatever ticket you just did
   • Trying to be the first to “answer your question” in public without actually answering the question (this makes it difficult for me to actually get answer for question I ask because other would think it’s “resolved”)
   Part of me feels flattered that somebody who has more years in the job sees me as worthy of competing against, but at some point it became annoying and counterproductive. Appreciate your thoughts. Please don’t tell me quitting my job and saying goodbye once and for all is the solution😂
2. I am graduating this year and have received two job offers. They are both very similar in terms of pay and benefits, the only difference is that one is fully remote and the other is hybrid (2x a week in person). I would normally jump on the chance to work remotely, mainly due to the fact I am a bit socially awkward and shy. However, I am conflicted if I should accept the hybrid offer as an opportunity to work on my social skills and experience working in an office sooner rather than later. ‌ Should I just accept that my personality isn’t suited for in-person? Have you ever had anyone on your team be socially awkward/shy? How did you feel about them? PS. Have you guys ever thought of releasing merch? I’d love to buy a “space lawyers tshirt”. Thanks!!!

In this episode, Dave and Jamison answer these questions:

1. I’m not a software engineer, so you can stop reading here if you like ;-). I listen to this show every week as the soft skills you discuss are just as applicable to my role as an electronics engineer. I have 5 years of experience and in my opinion, the right level of competency to step in to a senior role. I recently started a new job and I’ve been encouraged by my boss to be more proactive in taking on senior work so I can be considered for a senior engineer promotion. The problem is, the existing senior engineers in my team are uninterested in sharing their workload with me. I will try to assist them with their senior-level tasks but it never lasts long as they will carry on with the work themselves after a short while. I’ve also been assigned senior-level tasks by my boss and when I’ve asked for small levels of assistance from the senior engineers they’ve taken it as an invitation to do the rest of the work for me. My boss is indifferent to my struggle as he only cares about the output of our team as a whole and not who does what. I know that I’m performing well as I was recently given a good performance review, so I don’t understand why I’m being denied these chances to step up. I don’t want to quit as I just started this job and the pay is good. But I also don’t want to just sit idly as a mid-level engineer while everyone I know gets promoted. What can I do?
2. I am a junior dev and recently accepted a C2H position at a large enterprise company as a junior developer. I work closely with 3 or 4 other devs. Over the past couple of months, I have increasingly taken the lead on the project that I am working on, while the Lead Dev (also a C2H from a different agency) has taken a back seat and essentially stopped doing any work. The last time Lead Dev committed any code was over two months ago. Worse yet, Lead Dev is tracking time and marking tasks as “complete” in our work tracking software without actually doing those tasks. Lead Dev also approves all pull requests without reviewing the code, so I have become the de facto code reviewer for the other junior dev’s pull requests. I seem to be the main dev taking initiative on the project and trying to move work forward. Our manager is quite oblivious to this situation. They see that work is getting done, so have no reason to put our team under the microscope. I like Lead Dev personally, but I feel like my alacrity is being taken advantage of while Lead Dev kicks back and relaxes, and I feel like I have become a “Senior Junior” developer as a result. I think the “right” thing to do is to make our manager aware of the situation, but I don’t know if that’s necessarily the *correct* thing to do. If so, how I should go about doing so; if not, what else should I do? Help?