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SHRM All Things Work - Emotional Intelligence in the Digital Age

Emotional Intelligence in the Digital Age

04/22/25 • 22 min

SHRM All Things Work

Emotional intelligence (EI) is an indispensable skill, especially for workplaces integrating more artificial intelligence (AI). David Cory, founder and CEO of the Emotional Intelligence Training Company, unpacks actionable strategies and insights to help you lead with both heart and innovation.

Learn how building EI can help your organization attract, engage, and retain top talent by building emotional connections and creating environments where employees feel valued. Explore the ethical challenges of introducing AI into HR, including biases in recruitment tools, and discover why responsible AI adoption is a must for today’s leaders.

Resources from this Week’s Episode: https://www.shrm.org/topics-tools/research/2024-talent-trends-report

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

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Emotional intelligence (EI) is an indispensable skill, especially for workplaces integrating more artificial intelligence (AI). David Cory, founder and CEO of the Emotional Intelligence Training Company, unpacks actionable strategies and insights to help you lead with both heart and innovation.

Learn how building EI can help your organization attract, engage, and retain top talent by building emotional connections and creating environments where employees feel valued. Explore the ethical challenges of introducing AI into HR, including biases in recruitment tools, and discover why responsible AI adoption is a must for today’s leaders.

Resources from this Week’s Episode: https://www.shrm.org/topics-tools/research/2024-talent-trends-report

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d

---

Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Previous Episode

undefined - Creating Accessible Environments for Workers with Disabilities

Creating Accessible Environments for Workers with Disabilities

Through integration of technology and actionable strategies, organizations can make workplaces more inclusive for workers with disabilities. Mike Hess, founder of the Blind Institute of Technology, explains the role of multi-sensory learning as a critical tool for inclusivity, enabling organizations to better accommodate diverse needs and learning styles. Additionally, Hess discusses the common misconceptions around workers with disabilities, plus how to prioritize accessibility initiatives and actively champion policies that create a more inclusive environment.

Resources from this week’s episode: SHRM Events & Conferences - https://www.shrm.org/events-education/events

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d

---

Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Next Episode

undefined - Tips for Using Technology to Transform Recruitment

Tips for Using Technology to Transform Recruitment

New cutting-edge tools available today are reshaping how organizations attract and retain top talent. Lori Kleiman, managing director of the HR solutions platform HR Topics, dives into how automation, AI, and data analytics are reshaping hiring processes, from screening to onboarding. Discover strategies for balancing technology with a personal touch, building inclusive practices, and keeping candidates engaged.

Resources from this Week’s Episode:

SHRM Conferences and Events: https://www.shrm.org/events-education/events

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d

---

Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

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