911 What is your emergency? : A 911 Operator Insights into Real Estate Agent Safety
02/18/25 • 43 min
In this episode, I speak with Carolyn, a friend and seasoned 911 dispatcher. In fact, she was my emergency dispatcher at one point. Full circle moment.
What happens when you are with a client, as a real estate agent, and find yourself in dangerous situation, but unable to speak. How do you tell the 911 operator how to help you? Find out today.
As a real estate agent in an emergency, what do we do? When do we call 911? And if we call 911 what happens next? We also talk about what constitutes an emergency (not your dinner reservations that are cancelled), how to handle accidental calls, and the technology used in dispatching. Carolyn shares humorous anecdotes from her years of experience, emphasizing the human side of dispatching and the need for patience and kindness during emergencies.
Do not order pizza as a means of a 'code' for an emergency.
Carolyn says, "when in doubt, phone." Be kind, be patient, be clear!
Suggest a topic or ask a question for me to answer on the show! Share this with 3 people! The more you share, the more we can help each other stay safe.
Connect with Shannon here:
Watch the podcast on YouTube
Follow Shannon on Instagram
Follow Shannon on LinkedInShare your stories on our Facebook Group
Email Shannon at [email protected]
Listen to this episode at your next office meeting. Let's get everyone involved.
In this episode, I speak with Carolyn, a friend and seasoned 911 dispatcher. In fact, she was my emergency dispatcher at one point. Full circle moment.
What happens when you are with a client, as a real estate agent, and find yourself in dangerous situation, but unable to speak. How do you tell the 911 operator how to help you? Find out today.
As a real estate agent in an emergency, what do we do? When do we call 911? And if we call 911 what happens next? We also talk about what constitutes an emergency (not your dinner reservations that are cancelled), how to handle accidental calls, and the technology used in dispatching. Carolyn shares humorous anecdotes from her years of experience, emphasizing the human side of dispatching and the need for patience and kindness during emergencies.
Do not order pizza as a means of a 'code' for an emergency.
Carolyn says, "when in doubt, phone." Be kind, be patient, be clear!
Suggest a topic or ask a question for me to answer on the show! Share this with 3 people! The more you share, the more we can help each other stay safe.
Connect with Shannon here:
Watch the podcast on YouTube
Follow Shannon on Instagram
Follow Shannon on LinkedInShare your stories on our Facebook Group
Email Shannon at [email protected]
Listen to this episode at your next office meeting. Let's get everyone involved.
Previous Episode
Don't Meet a Murderer: A Guide for Real Estate Professionals Vetting New Clients
In this episode, I’m sharing simple strategies on how to vet your clients. How it takes only 5 minutes of your time to learn who you are about to meet - could be someone just released from prison... yes, there is a story in here about that.
You will hear about how a police agent was able to get away with drug smuggling for years because authorities missed this one simple step.
You will learn how to use online google sources to query your new client. You will learn what types of questions to ask a new real estate client. You will learn that, like in love, some people are just not meant to be together.
Links mentioned in the show:
Canadian Police Information Centre (CPIC)
US Criminal Records & Traffic Queries
Suggest a topic or ask a question for me to answer on the show! Share this with 3 people! The more you share, the more we can help each other stay safe.
Connect with Shannon here:
Watch the podcast on YouTube
Follow Shannon on Instagram
Follow Shannon on LinkedInShare your stories on our Facebook Group
Email Shannon at [email protected]
Listen to this episode at your next office meeting. Let's get everyone involved.
Next Episode
Showing Homes: How Real Estate Agents Can Protect Themselves. Part I
A local female Realtor® met a potential client at a semi-secluded property for a home showing. This client made an eerie confession to her, causing her to fear for her safety and involve the police.
Today on Safe Realty we will talk all about home showing safety for real estate agents. I will share 3 things every real estate agent must consider before showing a home.
If you are concerned that you are heading to a secluded home with a new client, don't worry. Listen to this episode on the way to your next showing. By the time you arrive you will have the tools you need to feel confident walking into that home viewing.
This is part 1 of 2 or 3. There are so many questions that arise from showing homes safely, I may make this a 3 part series.
Miss the episode on vetting and how to turn a strangers into a client? Listen to this episode next .
Suggest a topic or ask a question for me to answer on the show! Share this with 3 people! The more you share, the more we can help each other stay safe.
Connect with Shannon here:
Watch the podcast on YouTube
Follow Shannon on Instagram
Follow Shannon on LinkedInShare your stories on our Facebook Group
Email Shannon at [email protected]
Listen to this episode at your next office meeting. Let's get everyone involved.
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